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motherboard post code 02

tsunoda
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the board had some damage on the soldering, we have sent it back for a replacement, seems that it might just be a dead board so fingers crossed.

thanks for all the suggestions, just didnt see a couple of traces that were broken on the board (inbetween the 2nd pcie and sata data ports)

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Hi, so I was helping a friend build his new computer and when testing for any issues (no os or hard drives installed, expecting bios) I received a post code of 02 or o2 

specs are

32 gb corsair dominator ram

Ryzen 7 2700x

gigabyte aorus GA-AX370 gaming 5

any help on this would be appreciated as he is with out a computer until the is resolved.

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https://linustechtips.com/topic/950438-motherboard-post-code-02/
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Look up the post code in your motherboard manual. 

CPU: Intel Core i7-950 Motherboard: Gigabyte GA-X58A-UD3R CPU Cooler: NZXT HAVIK 140 RAM: Corsair Dominator DDR3-1600 (1x2GB), Crucial DDR3-1600 (2x4GB), Crucial Ballistix Sport DDR3-1600 (1x4GB) GPU: ASUS GeForce GTX 770 DirectCU II 2GB SSD: Samsung 860 EVO 2.5" 1TB HDDs: WD Green 3.5" 1TB, WD Blue 3.5" 1TB PSU: Corsair AX860i & CableMod ModFlex Cables Case: Fractal Design Meshify C TG (White) Fans: 2x Dynamic X2 GP-12 Monitors: LG 24GL600F, Samsung S24D390 Keyboard: Logitech G710+ Mouse: Logitech G502 Proteus Spectrum Mouse Pad: Steelseries QcK Audio: Bose SoundSport In-Ear Headphones

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5 minutes ago, tsunoda said:

aint my first rodeo I have looked online and in the manual, nothing resembling 02 and yes I have re seated all connected components.

D2 - PCH Initialization Error

 

Is the board updated for Ryzen 2? It may not be your first rodeo but X370 doesn't natively support Ryzen 2 without a BIOS update.

Main Rig: CPU: AMD Ryzen 7 5700X3D | RAM: 32GB (2x16GB) KLEVV CRAS XR RGB DDR4-3600 | Motherboard: Gigabyte B550I AORUS PRO AX | Storage: 500GB Crucial P3 Plus, 4TB Silicon Power UD90 | GPU: AsRock Radeon RX 9070 XT Steel Legend | Cooling: ThermalTake Floe 280mm w/ be quiet! Pure Wings 3 | Case: Sliger SM580 (Black) | PSU: Corsair SF850

Main Server: CPU: AMD Ryzen 9 5950X | RAM: 64GB (2x32GB) Corsair Vengeance LPX DDR4-3200 | Motherboard: ASUS Crosshair VII Hero WiFi | Storage: 512GB SKHynix NVMe | GPUs: NVIDIA TITAN Xp 2-way SLI | Cooling: Thermalright Frozen Prism 360mm | Case: Corsair 5000D Airflow (White) | PSU: Seasonic Focus GM850

File and Media Server (AOOSTAR WTR Pro): CPU: AMD Ryzen 7 5825U | RAM: 32GB (2x16GB) Silicon Power DDR4-3200 SODIMMs | Storage: 1TB Samsung 970 EVO Plus, 2x14TB Western Digital Ultrastar DC HC530

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3 minutes ago, TheSLSAMG said:

D2 - PCH Initialization Error

 

Is the board updated for Ryzen 2? It may not be your first rodeo but X370 doesn't natively support Ryzen 2 without a BIOS update.

ok so how do I do a firmware update with no capability of getting into the bios?

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1 minute ago, tsunoda said:

ok so how do I do a firmware update with no capability of getting into the bios?

If that is the issue (which I believe is likely), you have a few options:

  1. If you bought the board from a brick and mortar retailer, bring it to them and ask if they can update the BIOS. If they cannot,
  2. Contact Gigabyte and see if they will send you a motherboard with an updated BIOS. If they will not,
  3. Contact AMD. They will ship you out an older A-series APU for AM4 that will allow you to update the BIOS. https://support.amd.com/en-us/kb-articles/Pages/2Gen-Ryzen-AM4-System-Bootup.aspx

There is no conventional way of updating the board's BIOS without a supported CPU.

Main Rig: CPU: AMD Ryzen 7 5700X3D | RAM: 32GB (2x16GB) KLEVV CRAS XR RGB DDR4-3600 | Motherboard: Gigabyte B550I AORUS PRO AX | Storage: 500GB Crucial P3 Plus, 4TB Silicon Power UD90 | GPU: AsRock Radeon RX 9070 XT Steel Legend | Cooling: ThermalTake Floe 280mm w/ be quiet! Pure Wings 3 | Case: Sliger SM580 (Black) | PSU: Corsair SF850

Main Server: CPU: AMD Ryzen 9 5950X | RAM: 64GB (2x32GB) Corsair Vengeance LPX DDR4-3200 | Motherboard: ASUS Crosshair VII Hero WiFi | Storage: 512GB SKHynix NVMe | GPUs: NVIDIA TITAN Xp 2-way SLI | Cooling: Thermalright Frozen Prism 360mm | Case: Corsair 5000D Airflow (White) | PSU: Seasonic Focus GM850

File and Media Server (AOOSTAR WTR Pro): CPU: AMD Ryzen 7 5825U | RAM: 32GB (2x16GB) Silicon Power DDR4-3200 SODIMMs | Storage: 1TB Samsung 970 EVO Plus, 2x14TB Western Digital Ultrastar DC HC530

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13 minutes ago, TheSLSAMG said:

If that is the issue (which I believe is likely), you have a few options:

  1. If you bought the board from a brick and mortar retailer, bring it to them and ask if they can update the BIOS. If they cannot,
  2. Contact Gigabyte and see if they will send you a motherboard with an updated BIOS. If they will not,
  3. Contact AMD. They will ship you out an older A-series APU for AM4 that will allow you to update the BIOS. https://support.amd.com/en-us/kb-articles/Pages/2Gen-Ryzen-AM4-System-Bootup.aspx

There is no conventional way of updating the board's BIOS without a supported CPU.

just checked the supported cpu part for this motherboard and it states that is it supported out of the box, I will be getting in contact with their support team today I went here first to see if I could get a quick fix

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the board had some damage on the soldering, we have sent it back for a replacement, seems that it might just be a dead board so fingers crossed.

thanks for all the suggestions, just didnt see a couple of traces that were broken on the board (inbetween the 2nd pcie and sata data ports)

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