Ryzen 2400g problems...

[Guest]

This is what I got after 30 second of playing Overwatch...

 

 

I don't know what to do, my PC is around 5 hours old and it my first build.

I updated the bios.

I installed all the drivers from Asus website (not including RAIDXpert2), https://www.asus.com/us/Motherboards/ROG-STRIX-X470-F-GAMING/HelpDesk_Download/.

I installed AMD Radeon software.

Another odd thing that I notice is that the ram speed is 2133mhz on the bios so I change it to 3200, im not sure about the timing...

I also notice that it use only 1gb for the integrated grapics, how can I change it to 2gb?

 

Specs:

CPU - R5 2400g

Drive - MX500 1TB.

RAM - 16gb (2x 8gb) G.skill f4-3200c14d-16gtzr

MB - Asus x470-F

PSU - Be Quiet Straight Power 11 650w.

Case - Meshify C.

CPU cooler - stock box cooler.

Fans - stock Meshify C fans.

[whoisit1118]

Well, I have heard some driver issues on Ryzen APUs. I would try updating the BIOS as well to see if that helps.

[Guest]

1 minute ago, whoisit1118 said:

Well, I have heard some driver issues on Ryzen APUs. I would try updating the BIOS as well to see if that helps.

I already did that I think:/

I will check again.

[Guest]

5 minutes ago, whoisit1118 said:

Well, I have heard some driver issues on Ryzen APUs. I would try updating the BIOS as well to see if that helps.

LOL, thx I thought i update it but I didn't, I have version 4008 and right now there are 4011 on Asus website.

I will do it now.

[whoisit1118]

1 minute ago, oferk99 said:

LOL, thx I thought i update it but I didn't, I have version 4008 and right now there are 4011 on Asus website.

I will do it now.

Also, test if the same issue occurs on any other game than overwatch to see if it is an issue across the board or limited to OW.

[akialwayz]

5 minutes ago, oferk99 said:

LOL, thx I thought i update it but I didn't, I have version 4008 and right now there are 4011 on Asus website.

I will do it now.

plus did it happen after you changed it to 3200mhz? and you can find how to allocate more ram to apu in the link below

 

[Guest]

2 minutes ago, whoisit1118 said:

Also, test if the same issue occurs on any other game than overwatch to see if it is an issue across the board or limited to OW.

I guess it for all the games...

Its a new PC so I didn't download any other game.

I will update the bios and try to play again.

[NelizMastr]

The drivers om AMD's website aren't fully compatible with Windows 10 1803 (yet, supposedly). You need these:

 

http://www.guru3d.com/files-details/download-amd-raven-ridge-apu-graphics-drivers.html

[Guest]

1 hour ago, akialwayz said:

plus did it happen after you changed it to 3200mhz? and you can find how to allocate more ram to apu in the link below

 

Thx, now I have 2gb memory for the integrated GPU.

[Guest]

I updated the bios to 4011.

from some reson the memory still appear as 2133mhz in the bios, I changed that to 3200mhz manually.

Overwatch crashed again but without the blue screen...

Now I changed it to 2gb memory for the "gpu".

I will try to play again I guess.

[Guest]

1 hour ago, akialwayz said:

plus did it happen after you changed it to 3200mhz? and you can find how to allocate more ram to apu in the link below

 

I will try on 2133...

Overwatch keep crashing,

but at least I gave it more memory so it passed 1gb...

1 hour ago, NelizMastr said:

The drivers om AMD's website aren't fully compatible with Windows 10 1803 (yet, supposedly). You need these:

 

http://www.guru3d.com/files-details/download-amd-raven-ridge-apu-graphics-drivers.html

Is it legit website?

[akialwayz]

25 minutes ago, oferk99 said:

I will try on 2133...

Overwatch keep crashing,

but at least I gave it more memory so it passed 1gb...

Is it legit website?

guru3d is totally legit...so i think it it is memory incompatibility with 1803 try to run at stock speeds and youll be fine

[Guest]

11 minutes ago, akialwayz said:

guru3d is totally legit...so i think it it is memory incompatibility with 1803 try to run at stock speeds and youll be fine

I played Left 4 Dead at 2133mhz...

didn't crash.

I played it again at 2933 (the max they say on AMD website).

didn't crash.

 

This was the problem.

I feel sad because I bought this memory specifically because of the true latency but I can't run it at 3200mhz, I feel very sad.

Is there are way of running it at 3200mhz without crashing?

[akialwayz]

6 minutes ago, oferk99 said:

I played Left 4 Dead at 2133mhz...

didn't crash.

I played it again at 2933 (the max they say on AMD website).

didn't crash.

 

This was the problem.

I feel sad because I bought this memory specifically because of the true latency but I can't run it at 3200mhz, I feel very sad.

Is there are way of running it at 3200mhz without crashing?

I feel sorry for you mate if it says 2933 is max in amd's website then thats it...they only post tested stable speed....but they might improve/add support for higher speed memory in the future with new bios updates. so my advise for you is be patient and try again and again everytime new bios update come...

[Guest]

Mmm, After solving the problems above another random problem occur.

I played Overwatch for few hours, than in a middle of a game the computer didn't sent signal to some of my electronics (mouse/keyboard etc, (all have RGB)) and also to the monitor...

when I look inside the computer I saw the RGB of the motherboard and ram working but without changing any color like it should be, but it didn't even response when I pressed the power button or reset button, I had to turn off the power supply then back on again, then press the power button turn on the PC and it work just fine...

I didn't even got error message, I don't know how to even start trouble shooting that.

LOL, it happens when I wrote it, so here I got a video: