Under clocking issue

[ITechnologyman]

My laptop runs an Intel i7-2670QM with a stock clock speed of 2.2GHz but often underclocks to 1GHz or even less to 0.4GHz. I don't really think heat is an issue because on idle it underclocks at 40 degrees Celcius. Any help getting it to run better would be greatly appreciated! Cam and task manager also show conflicting information which can be found in the screenshot, at the time I had 4 applications open, Minecraft, discord, Spotify and CAM.

 

 

 

 

[emosun]

If it uses the 2670qm then it originally ran windows 7 or 8 correct?

[ITechnologyman]

1 minute ago, emosun said:

If it uses the 2670qm then it originally ran windows 7 or 8 correct?

Ran 7 yes

[emosun]

does the laptop still underclock when its running the correct os version along with the correct manufacturers drivers for it's proprietary hardware?

[ITechnologyman]

3 minutes ago, emosun said:

does the laptop still underclock when its running the correct os version along with the correct manufacturers drivers for it's proprietary hardware?

I think it used to. Its been used for like 7 years so I believe opening it up and reapplying thermal paste will help it out. If I tape a blow dryer to the exhaust so it sucks air out I can get it to turbo clock under load. Im thinking its something to do with the fan.

[AasInAisle]

Am I wrong in thinking the proper term for this would be throttling, not underclocking?

I was under the impression that underclocking was the action of imposing a limit on a processor intentionally (e.g. to extend longevity or avoid thermal throttling)

[emosun]

throttleing usually refers to an automatic power reduction while underclocking refers to a user manually changing the  overclock setting to reduce from the stock speed.

 

[ITechnologyman]

14 minutes ago, AasInAisle said:

Am I wrong in thinking the proper term for this would be throttling, not underclocking?

I was under the impression that underclocking was the action of imposing a limit on a processor intentionally (e.g. to extend longevity or avoid thermal throttling)

I'm sorry for using the wrong term. Any ideas on why my laptop thermal throttles? 

[AasInAisle]

1 minute ago, ITechnologyman said:

I'm sorry for using the wrong term. Any ideas on why my laptop thermal throttles? 

You said in the OP that you didn't think it was thermal related, which would make it called throttling, not thermal throttling, but..

I would say first and foremost - MAKE SURE IT ISN'T THERMAL RELATED.

Laptops with high end processors are notorious for thermal issues. 

If you have 100% positively ruled out cooling issues as the cause, ensure no software or BIOS is limiting it, and then I would probably be better able to help you with more information, e.g. what load were you putting on it when you took the screenshot of cam and task manager, etc.

Doubt this was helpful but figured I would reply anyway  

[SpiralTTGL]

change power plan to high performance

[ITechnologyman]

Just now, SpiralTTGL said:

change power plan to high performance

already is. BIOS is set to the highest performance setting aswell

[themctipers]

install xtu 

see in xtu is it throttling because of thermals or tdp

[ITechnologyman]

37 minutes ago, themctipers said:

install xtu 

see in xtu is it throttling because of thermals or tdp

Right done it, does not thermal throttle. Clockspeed seems to stock at 1.1GHz and occasionally goes up to 2GHz

[themctipers]

17 hours ago, ITechnologyman said:

Right done it, does not thermal throttle. Clockspeed seems to stock at 1.1GHz and occasionally goes up to 2GHz

are you sure it is just not clocking up because it doesn't need to in order save power?