Visual artifacts

[Benjamin Idel]

My friend has a problem with his rig: every program launched has visual artifacts and anomalies until he turns on screenshare on discord.

the artifacts are mainly waves of colors. 

his specs are:

Ryzen 5 2400G APU.

8GB dual channel DDR4.

x470 motherboard from asus with latest bios.

windows 10.

WhatsApp Video 2018-05-16 at 4.17.24 PM.mp4

[Joshcanread]

Have you tried using a different monitor?

[Benjamin Idel]

5 minutes ago, Joshcanread said:

Have you tried using a different monitor?

no, but when we screenshare, the problems magically disappear.

It leads me to believe that this is a software issue.

(his PC worked well yesterday)

[userzero]

6 minutes ago, Benjamin Idel said:

no, but when we screenshare, the problems magically disappear.

It leads me to believe that this is a software issue.

(his PC worked well yesterday)

The opposite. It should lead you to believe it is a hardware problem, as in his monitor or cable.

[Benjamin Idel]

And just saying, it works fine until he launches any program.

[Benjamin Idel]

just changed the HDMI cable and it helped. thanks

[Benjamin Idel]

nevermind, he just forgot to turn screenshare off. the problem persists

[Ace McPlane]

On 5/16/2018 at 12:25 PM, Benjamin Idel said:

nevermind, he just forgot to turn screenshare off. the problem persists

I'm not sure about where to find this setting since they're using an AMD APU which I'm not familiar with,

but I think their colour depth setting is wrong. I had something similar happen and that fixed it. Just a hunch.

 

Maybe try going to the screen where you change resolutions, going to the advanced settings, then to the monitor tab and try changing the colour depth from there.