Help! (i7-6700k)

[SaltVault997]

Hey so my friend has a newer pc, and he started having some issues about 4 months later, crashes blue screens, and i was looking stuff trying to help figure it out and i saw that he should test with OCCT and a bout 1 min in to the test it says "error with core 0 or 1" and when i looked up the issue it seems to all be about voltage and people trying to overclock, hes not trying to overclock and the voltage is set to 1.19v. 

 

if any one has any idea what he should do or what this means i would really like appreciate the help

[JoostinOnline]

The voltage shouldn't be set to anything static. Reset all the overclock settings.

[SaltVault997]

3 minutes ago, JoostinOnline said:

Reset all the overclock settings.

@JoostinOnline he hasnt touched overclocking, sorry i was just reading off the OCCT

[JoostinOnline]

5 minutes ago, SaltVault997 said:

@JoostinOnline he hasnt touched overclocking, sorry i was just reading off the OCCT

Reset them anyway. If the voltage isn't changing a lot then something has set it to static. Either go into the BIOS and choose to reset defaults, or unplug the computer and remove the CMOS battery for a few seconds.

[porina]

Check the temperatures in case dust built up and caused overheating. Also does it run at 4.2 all cores when loaded? If so, turn off multicore-enhancement.

[Master Disaster]

1.19 is WAAAAAAY to low for 6700K, mine sits at 1.28v stock and mine isn't particularly voltage hungry.

[porina]

8 minutes ago, Master Disaster said:

1.19 is WAAAAAAY to low for 6700K, mine sits at 1.28v stock and mine isn't particularly voltage hungry.

Good point, but I wouldn't say waaaaay too low. My stock 6700k on Maximus VIII Hero does get about 1.2v by the mobo if left to defaults. If running loads similar to prime95 24/7, I get on average an error a month. Bumping it to 1.25v seems to have eliminated that. For normal users who don't run p95 24/7, 1.2 is probably ok. My other 6700k on MSI Z170A gets around 1.25v out of box.

 

I also had similar problems when I left multicore enhancement on.

[SaltVault997]

hes going through his bio's right now looking at stuff im waiting for him to get back on

[SaltVault997]

18 minutes ago, porina said:

Good point, but I wouldn't say waaaaay too low. My stock 6700k on Maximus VIII Hero does get about 1.2v by the mobo if left to defaults. If running loads similar to prime95 24/7, I get on average an error a month. Bumping it to 1.25v seems to have eliminated that. For normal users who don't run p95 24/7, 1.2 is probably ok. My other 6700k on MSI Z170A gets around 1.25v out of box.

 

I also had similar problems when I left multicore enhancement on.

he moved it to 1.25v hes still getting errors on his cores, it got up to 41c before he had a error on core 2 on OCCT, when he tried to restart his pc before hand he was getting blue screen upon trying to restart

[SaltVault997]

what he has is 

Z170MX-Gaming 5

gtx 1080

i7-6700k 

SSD M.2 Sandisk X400 de 256 G

Corsair LPX 4 GB x 4

 

hes getting alot of blue screens

[SaltVault997]

hes pulling out his ram and testing each stick atm

[porina]

30 minutes ago, SaltVault997 said:

hes pulling out his ram and testing each stick atm

Good call. If it isn't overheating, and the clocks are not set silly (assumption), ram could be next. Weird for it to suddenly happen like this. Could also be PSU going bad.

 

On ram, what speed is it? Also try going back to basic (2133) speed to testing?

[SaltVault997]

3 minutes ago, porina said:

Good call. If it isn't overheating, and the clocks are not set silly (assumption), ram could be next. Weird for it to suddenly happen like this. Could also be PSU going bad.

 

On ram, what speed is it? Also try going back to basic (2133) speed to testing?

he went through all of it, he hasnt touched any overclock setting, he thinks it his processor its self and were no computer experts, so hes really frustrated right now and im not sure what to tell him, would his computer even boot if it was broken?

[porina]

6 minutes ago, SaltVault997 said:

he went through all of it, he hasnt touched any overclock setting, he thinks it his processor its self and were no computer experts, so hes really frustrated right now and im not sure what to tell him, would his computer even boot if it was broken?

Good things go bad. Unlikely but not impossible. Just gotta keep trying to find what it is and replace it. Not easy without other bits to swap with.

[SaltVault997]

1 minute ago, porina said:

Good things go bad. Unlikely but not impossible. Just gotta keep trying to find what it is and replace it. Not easy without other bits to swap with.

yeh and he lives Guatemala along with an eye issue he has its hard for him to read and tell me bio's info, alot of the parts down there are used/stolen so not always alot of proper handling so hes msging the guy he bought the pc from trying to get him to come down with another processor to see if thats the issue