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Hello, I am having an issue with my PC that I cannot pinpoint the cause for. In particular, it occurs in 3 games for sure. Dark Souls III always hangs mid-battle against pontiff Sulyvahn, Black ops 3 sometimes hangs after a match ends, and FFXV hangs after some time playing with an error saying something along the lines of "DXGI Device removed"

 

I have an asus m32cd with i7 6700, 16gb of ddr3l ( which are different brands but the same frequency)

gtx 1060 3gb with a modest overclock and altered fan curve.

Windows 10 fall creators update.

I did try reinstalling windows and all updates to no avail, and then I thought it may be a PSU issue, as I was using a stock Dell one pulled from an xps 8500 system, but I bought a thermaltake 600w psu and still have the same issue(tested against DSIII only as thats what I had time to test yesterday, and got pissed when the issue arose)

 

Any ideas as to what may be the issue?

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Check your drivers, make sure those are up to date. Also try reinstalling them.

Quote or tag me( @Crunchy Dragon) if you want me to see your reply

If a post solved your problem/answered your question, please consider marking it as "solved"

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10 minutes ago, epicboy said:

Hello, I am having an issue with my PC that I cannot pinpoint the cause for. In particular, it occurs in 3 games for sure. Dark Souls III always hangs mid-battle against pontiff Sulyvahn, Black ops 3 sometimes hangs after a match ends, and FFXV hangs after some time playing with an error saying something along the lines of "DXGI Device removed"

 

I have an asus m32cd with i7 6700, 16gb of ddr3l ( which are different brands but the same frequency)

gtx 1060 3gb with a modest overclock and altered fan curve.

Windows 10 fall creators update.

I did try reinstalling windows and all updates to no avail, and then I thought it may be a PSU issue, as I was using a stock Dell one pulled from an xps 8500 system, but I bought a thermaltake 600w psu and still have the same issue(tested against DSIII only as thats what I had time to test yesterday, and got pissed when the issue arose)

 

Any ideas as to what may be the issue?

Reinstall your video drivers and make sure you do it as a clean install. Also monitor your temps on your GPU n CPU it may be overheating.

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Ryzen 5 1600x|ASROCK                      |16GB DDR4 3400Mhz Corsair Vengence   | (partial build in progress)

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FX-8120 AM3+| ASUS M5A990FX V2 | 16GB DDR3 2400Mhz Corsair Vengeance | Samsung EVO 850 PRO | Win 7 64 Pro | EVGA 750W G PSU | EVGA 750 ti 6GB | Corsair H80i v1 

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20 hours ago, STRESSMASTER said:

Reinstall your video drivers and make sure you do it as a clean install. Also monitor your temps on your GPU n CPU it may be overheating.

I'll try reinstalling drivers as clean. Temps for both CPU and GPU stay below 60 degrees actually

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4 minutes ago, epicboy said:

I'll try reinstalling drivers as clean. Temps for both CPU and GPU stay below 60 degrees actually

I know you are referring to the gpu cpu temps right? there is other places that overheat. you need to find out the temps of the GDDR and the videocard power core. if either of those over temp due to a bad solder or heatsink connection you will have your problem.

PSU Tier Ranking List

 

Ryzen 5 1600x|ASROCK                      |16GB DDR4 3400Mhz Corsair Vengence   | (partial build in progress)

FX-8350 AM3+| ASUS M5A990FX V1 | 32GB DDR3 2400Mhz Corsair Vengeance | Samsung EVO 850 PRO | Win 7 64 Pro | EVGA 750W G PSU | EVGA 750 ti 6GB | Corsair H100i v1

FX-8120 AM3+| ASUS M5A990FX V2 | 16GB DDR3 2400Mhz Corsair Vengeance | Samsung EVO 850 PRO | Win 7 64 Pro | EVGA 750W G PSU | EVGA 750 ti 6GB | Corsair H80i v1 

I5-2500K LGA  | ACER MOBO??         | 16GB DDR3 2400Mhz Corsair Vengeance | Samsung EVO 860 PRO | Win 10 64 Pro | EVGA 750W G PSU | EVGA 970 SC 4GB | Corsair H80i v1

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14 minutes ago, STRESSMASTER said:

I know you are referring to the gpu cpu temps right? there is other places that overheat. you need to find out the temps of the GDDR and the videocard power core. if either of those over temp due to a bad solder or heatsink connection you will have your problem.

If you're Canadian like me, Canadian Tire currently has a sale on temperature readout guns. 20 bucks. Regular 100 bucks. Not sure if that's nation wide, but it's pretty much the only sure fire way to check things like VRM temps.

 

I don't think that's their issue though.

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21 hours ago, epicboy said:

Hello, I am having an issue with my PC that I cannot pinpoint the cause for. In particular, it occurs in 3 games for sure. Dark Souls III always hangs mid-battle against pontiff Sulyvahn, Black ops 3 sometimes hangs after a match ends, and FFXV hangs after some time playing with an error saying something along the lines of "DXGI Device removed"

 

I have an asus m32cd with i7 6700, 16gb of ddr3l ( which are different brands but the same frequency)

gtx 1060 3gb with a modest overclock and altered fan curve.

Windows 10 fall creators update.

I did try reinstalling windows and all updates to no avail, and then I thought it may be a PSU issue, as I was using a stock Dell one pulled from an xps 8500 system, but I bought a thermaltake 600w psu and still have the same issue(tested against DSIII only as thats what I had time to test yesterday, and got pissed when the issue arose)

 

Any ideas as to what may be the issue?

1. Uninstall your video card driver with DDU in safe mode before trying to install the driver again.

https://windowsreport.com/display-driver-uninstaller-windows-10/

2. Shut down your system, unplug it, remove the graphics card and insert it again.

3. Failing that, open up your reliability history (start - type reliability history), find the date where this last happened, find any errors, double click on them to expand them, and copy/paste what they say here.

 

 

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10 minutes ago, stateofpsychosis said:

1. Uninstall your video card driver with DDU in safe mode before trying to install the driver again.

https://windowsreport.com/display-driver-uninstaller-windows-10/

2. Shut down your system, unplug it, remove the graphics card and insert it again.

3. Failing that, open up your reliability history (start - type reliability history), find the date where this last happened, find any errors, double click on them to expand them, and copy/paste what they say here.

 

 

FYI all gforce drive packages now include a clean install mode. so it does basically what DDU used to do. The only time I see using DDU now is when a pc is infected. come to think about it that could also be a reason it's crashing.

PSU Tier Ranking List

 

Ryzen 5 1600x|ASROCK                      |16GB DDR4 3400Mhz Corsair Vengence   | (partial build in progress)

FX-8350 AM3+| ASUS M5A990FX V1 | 32GB DDR3 2400Mhz Corsair Vengeance | Samsung EVO 850 PRO | Win 7 64 Pro | EVGA 750W G PSU | EVGA 750 ti 6GB | Corsair H100i v1

FX-8120 AM3+| ASUS M5A990FX V2 | 16GB DDR3 2400Mhz Corsair Vengeance | Samsung EVO 850 PRO | Win 7 64 Pro | EVGA 750W G PSU | EVGA 750 ti 6GB | Corsair H80i v1 

I5-2500K LGA  | ACER MOBO??         | 16GB DDR3 2400Mhz Corsair Vengeance | Samsung EVO 860 PRO | Win 10 64 Pro | EVGA 750W G PSU | EVGA 970 SC 4GB | Corsair H80i v1

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2 minutes ago, STRESSMASTER said:

FYI all gforce drive packages now include a clean install mode. so it does basically what DDU used to do. The only time I see using DDU now is when a pc is infected. come to think about it that could also be a reason it's crashing.

Yea I know,

under extreme circumstances I just don't trust it to do as good of a job as DDU though.

 

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4 hours ago, STRESSMASTER said:

FYI all gforce drive packages now include a clean install mode. so it does basically what DDU used to do. The only time I see using DDU now is when a pc is infected. come to think about it that could also be a reason it's crashing.

 

4 hours ago, stateofpsychosis said:

Yea I know,

under extreme circumstances I just don't trust it to do as good of a job as DDU though.

 

I tried a clean install of the latest driver, still had the issue.

Looking at the reliability history, seeing as how it was a fresh install last week, it didnt provide much help. But there were a few "Hardware errors" shown, besides the DarkSoulsIII crash errors (which were traced the the d3d11 dll). The errors do not provide any useful info all in all.

Screenshot (5).png

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13 hours ago, epicboy said:

 

I tried a clean install of the latest driver, still had the issue.

Looking at the reliability history, seeing as how it was a fresh install last week, it didnt provide much help. But there were a few "Hardware errors" shown, besides the DarkSoulsIII crash errors (which were traced the the d3d11 dll). The errors do not provide any useful info all in all.

Screenshot (5).png

Okay, try memtest86 next.

Download the installer that lets you install it to a flash drive, boot to it, and let it run for 24 hours.

If there are any errors at all, it's bad ram or a bad ram overclock.

 

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On 4/20/2018 at 7:36 AM, stateofpsychosis said:

Okay, try memtest86 next.

Download the installer that lets you install it to a flash drive, boot to it, and let it run for 24 hours.

If there are any errors at all, it's bad ram or a bad ram overclock.

 

Would it need to be 24hours? I ran it overnight for about 8 hours and there were no errors...

 

EDIT: i think I finally figured it out. Rivatuner may have been the culprit all along. Been using it for years though so not sure why its causing issues now...

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On 4/21/2018 at 3:25 PM, epicboy said:

Would it need to be 24hours? I ran it overnight for about 8 hours and there were no errors...

 

EDIT: i think I finally figured it out. Rivatuner may have been the culprit all along. Been using it for years though so not sure why its causing issues now...

That wouldn't surprise me. Asus GPU Tweak II just started causing me issues and I had to switch to afterburner even though I was using it fine for years.

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  • 2 weeks later...
On 4/23/2018 at 7:27 AM, stateofpsychosis said:

That wouldn't surprise me. Asus GPU Tweak II just started causing me issues and I had to switch to afterburner even though I was using it fine for years.

Never mind issue is rising again lmaoo. Again, FFXV and MGSV now are crashing. The reliability monitor screenshot is below. Capture.PNG.58801209b10b86fad524ba03034ab978.PNG

I am not sure what this error entails. The games crash but I can still exit outta them. idk...

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On 5/5/2018 at 5:47 PM, epicboy said:

Never mind issue is rising again lmaoo. Again, FFXV and MGSV now are crashing. The reliability monitor screenshot is below. Capture.PNG.58801209b10b86fad524ba03034ab978.PNG

I am not sure what this error entails. The games crash but I can still exit outta them. idk...

Code 141 just means the computer restarted unexpectedly.

Try opening up event viewer instead of reliability history, go to custom views, then administrative events, find the exact date and time where this occurred and post what suspicious ones say here. Ignore yellow stuff. Focus on the critical errors. Event viewer is full of little errors that you can just skim through and ignore. You're only looking for the big errors.

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  • 4 weeks later...

I think it's finally now working. For anyone else who ever has this issue. What worked for me was completely uninstalling any mods on games, and any overlay in-games such as msi afterburner with the osd stuff and riva tuner. Completely deleting all config files and folders relating to these from my system. And so far, no more issues.

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