Ryzen configuration stuttering

[iqr]

I've been having problems with stuttering for a year so far on my new configuration. I changed my msi tomahawk b350 mb to gigabyte b350 gaming 3 trying to solve the problem by doing that. Thought the problem was caused by overheating of south bridge, apparantely not, still having the problem. I tested all components through software, and according to info. I got from them, pc should work perfectly. After that i had suspicion about ssd and hdd, so i tested the pc on another hdd (everything tested on w10 pro 64bit), disconnected cdrom, front panel usb prts, done clean os 6x and the problem would appear after a couple of days of usage( sometimes everything was working perfectly until 7days passed of active heavy based usage). I would rather test and examine each component slowly till I find what is causing the stuttering, but the problem is that it takes more time for the stuttering to start and it isn't constant always ( I should mention that it stops after resetting os). Sometimes pc works perfectly for a couple of days, for up to a week and only after heavy based use ( rendering, converting, gaming etc) the problem would appear. When looking at the problem itself, every single thing can cause it, and it's making me very frustrated. The next thing I'll replace is PSU, but the problem is that it can be both a CPU, GPU, communication between cpu and ram, the source of the problem is not clear. Note that problem would dissappear after i reset the os and the problem is not having an influence to gaming. Consulting with colleagues in companies, services, forums etc has not led to any solving, the problem is very strange and frustrating. I would send all the components individually to the test, but the very nature of the problem is that it appears only after long using of pc. It would take a long time by testing, and I can't afford that much time because of work. (Problem is most obvious when playing a movie or any kind of video format in a player). You can see how the usage of cpu is rising when stutter happens. Also, not that this ram is intended for intel conf, although I don't see a problem in that (F4-3000C15D-16GVRB, works perfectly at 2933mhz oc). The problem occurs when playing a video, audio editing (After Effects, Ableton, Fl studio, Premiere etc), by playing any kind of format through (yt, obs, stream, player(kmplayer,vlc), video monitor preview during editing etc.

received_2001177629924820.mp4

received_2001176803258236.mp4

received_2001176139924969.mp4

[Twirlz]

Does your stutter look like this?

 

Reddit thread: https://www.reddit.com/r/Windows10/comments/8cdzsb/are_your_games_stuttering_lately/

 

You mentioned that resetting your PC stops the stutter temporarily and that sometimes it takes a while before the stutters appear. This sounds typical of the standby issue which I often see posts about.

 

You can check by opening resource manager and seeing if their is any free memory left when you stutter. If not, try clearing the standby list with a tool called RAMMap.

 

Edit: Sorry, I misread. I thought the problem was gaming related. Hope you solve your issue!

 

[Tabs]

Are you able to determine what process is actively causing the higher cpu spike when the stutter happens? Even if it's just the system process, it'll help narrow down the issue.

 

It almost looks like either a driver is locking up and being restarted by windows, or an issue with DPC latency (again, driver related).

 

Also, have you checked your event log for anything unusual?

 

The fact that the problem doesn't appear for a week or so implies that something is happening between system install and that time that is causing problems. IF it was a hardware issue - or hell, even a Windows issue - it would be expected to be present from the moment of install. That it consistently disappears after a reset or reinstall leads me to further believe that it's a post-install issue caused most likely by a driver.

[iqr]

3 minutes ago, Twirlz said:

Does your stutter look like this?

 

Reddit thread: https://www.reddit.com/r/Windows10/comments/8cdzsb/are_your_games_stuttering_lately/

 

You mentioned that resetting your PC stops the stutter temporarily and that sometimes it takes a while before the stutters appear. This sounds typical of the standby issue which I often see posts about.

 

You can check by opening resource manager and seeing if their is any free memory left when you stutter. If not, try clearing the standby list with a tool called RAMMap.

 

 

3 minutes ago, Twirlz said:

Does your stutter look like this?

 

Reddit thread: https://www.reddit.com/r/Windows10/comments/8cdzsb/are_your_games_stuttering_lately/

 

You mentioned that resetting your PC stops the stutter temporarily and that sometimes it takes a while before the stutters appear. This sounds typical of the standby issue which I often see posts about.

 

You can check by opening resource manager and seeing if their is any free memory left when you stutter. If not, try clearing the standby list with a tool called RAMMap.

 

The stutter does not happen ingame, only by playing a video of any kind of format. The stutter is affecting whole system, every program stutters for a sec in that moment. As the vids I've uploaded, you can see how movie and the obs intro stutters.

[iqr]

3 minutes ago, Tabs said:

Are you able to determine what process is actively causing the higher cpu spike when the stutter happens? Even if it's just the system process, it'll help narrow down the issue.

 

It almost looks like either a driver is locking up and being restarted by windows, or an issue with DPC latency (again, driver related).

 

Also, have you checked your event log for anything unusual?

 

The fact that the problem doesn't appear for a week or so implies that something is happening between system install and that time that is causing problems. IF it was a hardware issue - or hell, even a Windows issue - it would be expected to be present from the moment of install. That it consistently disappears after a reset or reinstall leads me to further believe that it's a post-install issue caused most likely by a driver.

It starts after a longer time of heavy based use. Example, i spend all day doing montage, rendering in cinema4d, browsing, play few csgo matches, and in the evening when i'm going to bed, i watch a movie through a player (kmplayer, vlc), no matter what size of the movie (5gb or 50gb), the stutter happens. The more programs i run at that time, the stutter is bigger and longer. 

[Tabs]

2 minutes ago, Twirlz said:

Does your stutter look like this?

 

Reddit thread: https://www.reddit.com/r/Windows10/comments/8cdzsb/are_your_games_stuttering_lately/

 

You mentioned that resetting your PC stops the stutter temporarily and that sometimes it takes a while before the stutters appear. This sounds typical of the standby issue which I often see posts about.

 

You can check by opening resource manager and seeing if their is any free memory left when you stutter. If not, try clearing the standby list with a tool called RAMMap.

 

 

I thought about this at first, but the OP explicitly says this doesn't affect games. The standby list is a simple method of displaying the amount of memory that is used to store data that isn't actively in use  (superfetch), and there should be zero performance reduction from it - SuperFetch uses memory that isn't in use by current programs to make other programs/data load faster if they do get launched. Memory that isn't being used is wasted, and because of the way windows virtual memory works, the standby list doesn't need to be cleared the way active memory would be (paged out for example), it simply gets written to and the standby list gets smaller.

 

If SuperFetch was causing specific problems (like in the video you linked), it'd be better just to disable SuperFetch entirely instead of manually clearing the standby list. 

 

[Twirlz]

2 minutes ago, Tabs said:

 

I thought about this at first, but the OP explicitly says this doesn't affect games. The standby list is a simple method of displaying the amount of memory that is used to store data that isn't actively in use  (superfetch), and there should be zero performance reduction from it - SuperFetch uses memory that isn't in use by current programs to make other programs/data load faster if they do get launched. Memory that isn't being used is wasted, and because of the way windows virtual memory works, the standby list doesn't need to be cleared the way active memory would be (paged out for example), it simply gets written to and the standby list gets smaller.

 

If SuperFetch was causing specific problems (like in the video you linked), it'd be better just to disable SuperFetch entirely instead of manually clearing the standby list. 

 

I misread OP unfortunately. I just wrongly assumed he was gaming.

 

 

[Tabs]

2 minutes ago, iqr said:

It starts after a longer time of heavy based use. Example, i spend all day doing montage, rendering in cinema4d, browsing, play few csgo matches, and in the evening when i'm going to bed, i watch a movie through a player (kmplayer, vlc), no matter what size of the movie (5gb or 50gb), the stutter happens. The more programs i run at that time, the stutter is bigger and longer. 

 

Is it happening now? If so, can you show us how much paged and non-paged memory is currently in use by the system? If it happens after an extended period of actual use, then it implies a driver is paging memory it doesn't need. Once this reaches a threshold (either total memory amount, or approximately 1.4-2GB), the pool starts to get flushed on a regular basis, causing issues like you describe. 

 

The root cause of this is misbehaving drivers not properly allocating memory, and can usually be fixed by using alternative drivers if possible, or by disabling the device in question.

 

If this is the case, Microsoft utilities like Poolmon can help narrow down the exact driver causing issues.

[iqr]

4 minutes ago, Tabs said:

 

Is it happening now? If so, can you show us how much paged and non-paged memory is currently in use by the system? If it happens after an extended period of actual use, then it implies a driver is paging memory it doesn't need. Once this reaches a threshold (either total memory amount, or approximately 1.4-2GB), the pool starts to get flushed on a regular basis, causing issues like you describe. 

 

The root cause of this is misbehaving drivers not properly allocating memory, and can usually be fixed by using alternative drivers if possible, or by disabling the device in question.

 

If this is the case, Microsoft utilities like Poolmon can help narrow down the exact driver causing issues.

Currently it is not happening, so I can't do any tests. That's the most frustrating thing about this problem, I need to force run all programs that i would daily use to make it happen as it usually does. I will post everything you are requesting when it starts. Thanks for your feedback, i will get results in 1h max.

[iqr]

This is a video recorded in the beginning of february this year, much bigger stuttering. For some reason, after disconnecting cdrom, it made stuttering less, or it is maybe coincidence, it's insane what's causing the stuttering.

video-c6317e49a394aeaebf60586f78e80833-V.mp4

[iqr]

39 minutes ago, Twirlz said:

Does your stutter look like this?

 

Reddit thread: https://www.reddit.com/r/Windows10/comments/8cdzsb/are_your_games_stuttering_lately/

 

You mentioned that resetting your PC stops the stutter temporarily and that sometimes it takes a while before the stutters appear. This sounds typical of the standby issue which I often see posts about.

 

You can check by opening resource manager and seeing if their is any free memory left when you stutter. If not, try clearing the standby list with a tool called RAMMap.

 

Edit: Sorry, I misread. I thought the problem was gaming related. Hope you solve your issue!

 

I am not sure about the stuttering ingame because I don't spend that much time playing games. In the beginning, there was no stuttering ingame for sure, right now, there may be little stutters as in the yt video you posted, but not the same as when movie is played. To make sure there is no stuttering ingame, could you tell me of what component usage is that diagram showing?

[Twirlz]

12 minutes ago, iqr said:

I am not sure about the stuttering ingame because I don't spend that much time playing games. In the beginning, there was no stuttering ingame for sure, right now, there may be little stutters as in the yt video you posted, but not the same as when movie is played. To make sure there is no stuttering ingame, could you tell me of what component usage is that diagram showing?

Resource Monitor is monitoring the memory (under 'Physical Memory' tab).

 

The green graph with black background is MSI afterburner which keeps track of a range of stats (e.g FPS, frametime etc).

 

On a side note, I would also consider downloading 'Latencymon' and monitor your system so you can see if a driver spikes in latency when you start stuttering.

 

 

[iqr]

10 minutes ago, Twirlz said:

Resource Monitor is monitoring the memory (under 'Physical Memory' tab).

 

The green graph with black background is MSI afterburner which keeps track of a range of stats (e.g FPS, frametime etc).

 

On a side note, I would also consider downloading 'Latencymon' and monitor your system so you can see if a driver spikes in latency when you start stuttering.

 

 

Already have a setup of programs which you listed, I'm asking about this diagram. Is it from afterburner and rivatuner monitoring?

[Twirlz]

1 minute ago, iqr said:

Already have a setup of programs which you listed, I'm asking about this diagram. Is it from afterburner and rivatuner monitoring?

That diagram is the ingame one for Battlefield 1.

 

In Battlefield you can type perfoverlay.drawgraph true in the console to show it.

 

 

[iqr]

23 minutes ago, Twirlz said:

That diagram is the ingame one for Battlefield 1.

 

In Battlefield you can type perfoverlay.drawgraph true in the console to show it.

 

 

I'll borrow the bf1 from my friend and do the same test

[Twirlz]

26 minutes ago, iqr said:

I'll borrow the bf1 from my friend and do the same test

You don't necessarily need BF1 to test for this issue. Just need to keep an eye on standby memory when you stutter in any game.

 

Though given your other symptoms I think this problem might be unlikely. When I quickly read your post before I assumed you were talking about gaming but I misread. I haven't heard many people discuss this issue regarding other applications.

[iqr]

3 minutes ago, Twirlz said:

You don't necessarily need BF1 to test for this issue. Just need to keep an eye on standby memory when you stutter in any game.

 

Though given your other symptoms I think this problem might be unlikely. When I quickly read your post before I assumed you were talking about gaming but I misread. I haven't heard many people discuss this issue regarding other applications.

The stutter is not the same as in that video that you posted, you can see in the video's i uploaded here.

[iqr]

2 hours ago, Twirlz said:

You don't necessarily need BF1 to test for this issue. Just need to keep an eye on standby memory when you stutter in any game.

 

Though given your other symptoms I think this problem might be unlikely. When I quickly read your post before I assumed you were talking about gaming but I misread. I haven't heard many people discuss this issue regarding other applications.

There was a glitch about recording game capture and display capture in obs at the same time, so game is lagging although maintaining fps above 60fps constantly (afterburner overlay can't be seen for some reason). If it is making a problem, i'll record again in windowed with no issues. 

 

[iqr]

15 minutes ago, iqr said:

There was a glitch about recording game capture and display capture in obs at the same time, so game is lagging although maintaining fps above 60fps constantly (afterburner overlay can't be seen for some reason). If it is making a problem, i'll record again in windowed with no issues. 

 

Didn't start latency mon...

[Twirlz]

43 minutes ago, iqr said:

There was a glitch about recording game capture and display capture in obs at the same time, so game is lagging although maintaining fps above 60fps constantly (afterburner overlay can't be seen for some reason). If it is making a problem, i'll record again in windowed with no issues. 

 

 

Have you tried clearing the standby list in RAMMap? (click 'Empty' then 'Empty Standby List') Does the stuttering improve?

 

From what I can tell in the video, the frametime spikes look similar to those in the Reddit thread I linked previously. If you clear your standby list after you join a game and the stuttering improves you could be suffering from this issue. Worth giving a try.

 

If it was your problem there is sadly no fix yet (disabling superfetch doesn't work) but you could keep clearing everytime you have issues and hopefully it will alleviate it.

 

 

 

[iqr]

After testing, I am going to get psu and ram from my friend's ryzen configuration, so if that doesn't change anything. It is nothing else but the cpu itself, rma is the last option. I'll clear standby list right after joining a game.

[iqr]

18 hours ago, Twirlz said:

 

Have you tried clearing the standby list in RAMMap? (click 'Empty' then 'Empty Standby List') Does the stuttering improve?

 

From what I can tell in the video, the frametime spikes look similar to those in the Reddit thread I linked previously. If you clear your standby list after you join a game and the stuttering improves you could be suffering from this issue. Worth giving a try.

 

If it was your problem there is sadly no fix yet (disabling superfetch doesn't work) but you could keep clearing everytime you have issues and hopefully it will alleviate it.

 

 

 

I will test in bf1 by clearing standby list later, this is how it looks when it starts ( it's way worse through output ) 

 

[iqr]

4 minutes ago, iqr said:

I will test in bf1 by clearing standby list later, this is how it looks when it starts ( it's way worse through output ) 

 

For some reason, others can't see it by being "warner bros copyright blocked", you can download it from mega. 

https://mega.nz/#!lRdyCa7Z!eGM4J3EpdhkqFpEmJelQ5Vu6IMXe53AsyMpdvgG59Rc

[iqr]

On 4/17/2018 at 10:20 PM, Twirlz said:

 

Have you tried clearing the standby list in RAMMap? (click 'Empty' then 'Empty Standby List') Does the stuttering improve?

 

From what I can tell in the video, the frametime spikes look similar to those in the Reddit thread I linked previously. If you clear your standby list after you join a game and the stuttering improves you could be suffering from this issue. Worth giving a try.

 

If it was your problem there is sadly no fix yet (disabling superfetch doesn't work) but you could keep clearing everytime you have issues and hopefully it will alleviate it.

 

 

 

 

[iqr]

On 4/17/2018 at 10:20 PM, Twirlz said:

 

Have you tried clearing the standby list in RAMMap? (click 'Empty' then 'Empty Standby List') Does the stuttering improve?

 

From what I can tell in the video, the frametime spikes look similar to those in the Reddit thread I linked previously. If you clear your standby list after you join a game and the stuttering improves you could be suffering from this issue. Worth giving a try.

 

If it was your problem there is sadly no fix yet (disabling superfetch doesn't work) but you could keep clearing everytime you have issues and hopefully it will alleviate it.