Stuck Pixels, any ideas?

[Jonathan McNally]

Hey guys, I recently purchased a new ultrawide from microcenter that they only recently started selling, the Acer ED347CKR, when I turned it on I was pleasantly surprised to see the display had minimal backlight bleed, but I found on dead pixel buddy that my display has two stuck pixels (color red) in the center of the monitor a few inches from the top, I ran a strobing video on YT for a few hours to try to get them to respond and when I returned I now have 2 rows of white stuck pixels across the ENTIRE display and some purple ones going vertically on the left side, my two red stuck pixels remain  ... I am guessing I should return this display back to Microcenter ASAP?? I thought this was a good monitor to purchase at $550 but I know these kind of things are common with high end panels, thanks for the help.

[Murasaki]

No reason to keep dealing with that broken thing, return it and get something that works.

[factorialandha]

3 minutes ago, Jonathan McNally said:

Hey guys, I recently purchased a new ultrawide from microcenter that they only recently started selling, the Acer ED347CKR, when I turned it on I was pleasantly surprised to see the display had minimal backlight bleed, but I found on dead pixel buddy that my display has two stuck pixels (color red) in the center of the monitor a few inches from the top, I ran a strobing video on YT for a few hours to try to get them to respond and when I returned I now have 2 rows of white stuck pixels across the ENTIRE display and some purple ones going vertically on the left side, my two red stuck pixels remain  ... I am guessing I should return this display back to Microcenter ASAP?? I thought this was a good monitor to purchase at $550 but I know these kind of things are common with high end panels, thanks for the help.

i would return it, if you just bought it, if i found just 2 dead pixels, i wouldnt have even tried to fix them id have just taken it back. no display should ship with dead pixels in the center of the display, that warrants a return in every handbook, the sides / corners are a different matter, they can get away with 1 or 2 dead pixels in those areas and refuse a return (if they wanted to)

 

it could just be a duff panel, just return it, get it swapped and see what happens with the next one.

[Jonathan McNally]

Just now, factorialandha said:

i would return it, if you just bought it, if i found just 2 dead pixels, i wouldnt have even tried to fix them id have just taken it back. no display should ship with dead pixels in the center of the display, that warrants a return in every handbook, the sides / corners are a different matter, they can get away with 1 or 2 dead pixels in those areas and refuse a return (if they wanted to)

 

it could just be a duff panel, just return it, get it swapped and see what happens with the next one.

Thanks for the advice mate, apparently these pixels are not "dead" but "stuck" which means they can be revived, but I see no point in keeping this thing if it already has issues, any ideas for a different display? Aside from massdrops new Ultrawide this is the only other one I have seen with a 100Hz refresh rate at 3440x1440 for under $600, real bummer, I have been waiting to buy an Ultrawide for a very long time

[factorialandha]

8 minutes ago, Jonathan McNally said:

Thanks for the advice mate, apparently these pixels are not "dead" but "stuck" which means they can be revived, but I see no point in keeping this thing if it already has issues, any ideas for a different display? Aside from massdrops new Ultrawide this is the only other one I have seen with a 100Hz refresh rate at 3440x1440 for under $600, real bummer, I have been waiting to buy an Ultrawide for a very long time

might not be dead per say but it still warrants a return / replacement imo, not everyone is "technical" enough to fix these, and some of them just arent fixable.

 

I would just return it, get the same panel and see how that one goes, you could have just gotten bad luck with a duff panel. I wouldnt give up on a panel straight away, give it a second chance at least, worst case, you get another dodgy panel and you return it again.