Random crashes in games

[Heretiiik]

Hi, for past two weeks some games (Bioshock 2 Remastered and PUBG, so far) on my PC decided to start crashing randomly (by randomly I mean crash between 30s after start to several hours withou single crash). No error message, error log or anything, simply "...has stopped working". Only thing I found was in windows logs and it said that error occured either in game executable or in d3d11.dll with exception 0xc0000005. I did some research, but nothing worked (so far, I'll list things I did below). AFAIK only DirextX games are crashing, OpenGL and Vulkan both seems to work correctly, so it shouldn't be the GPU. As of DirectX, not sure yet, but so far only DX11 crashed. I tryed a dx9 stresstest and gave up after two hours (no crash), the rest (dx 10 and 12) not yet tested, but let assume they work.

Already tryed:
Reboot computer.
Reinstal GPU drivers
Run SFC and DISM
Run full malware scan

Disable any possible overlay (Steam, Afterburner, that windows 10 something)

 

Hardware:
GB GA-B150M-D3H
Intel i5-6500
Kingston HyperX Fury Black 8GB DDR4 2133MHz CL14
ASUS Dual RX-480 OC 4GB
128GB 2,5' SATA SSD, 120GB M.2 SSD, 3x 500GB HDD
Seasonic SS-400ET-F3, 400W, 80+ Bronze

Software:
Windows 10, 1709 (16299.192)
Radeon Adrenalin Edition 18.1.1 (same problem with previous drivers)

Example error:
Faulting application name: Bioshock2HD.exe, version: 1.0.0.1, time stamp: 0x590a9b4a
Faulting module name: d3d11.dll, version: 10.0.16299.98, time stamp: 0xd5c15d64
Exception code: 0xc0000005
Fault offset: 0x001af2a7
Faulting process id: 0x7ec
Faulting application start time: 0x01d38cab5779c561
Faulting application path: D:\Games\Steam\steamapps\common\BioShock 2 Remastered\Build\Final\Bioshock2HD.exe
Faulting module path: C:\WINDOWS\SYSTEM32\d3d11.dll
Report Id: 6c01812f-d77f-47b4-b1c4-5b2538efcc3c


Any ideas?

[JustDenDimi]

Do you have access to another GPU you could test in your system?

I went trough a few GPU's that made my nVidia driver crash and the only thing that helped was a new GPU.

[Heretiiik]

On 29. 1. 2018 at 5:25 PM, JustDenDimi said:

Do you have access to another GPU you could test in your system?

I went trough a few GPU's that made my nVidia driver crash and the only thing that helped was a new GPU.

I might have an ancient nVidia GeForce 9800GT laying somewhere around, but it does not support DX11 and my drivers do not crash, games does.

[Ace McPlane]

On 1/29/2018 at 12:14 PM, Heretiiik said:

Hi, for past two weeks some games (Bioshock 2 Remastered and PUBG, so far) on my PC decided to start crashing randomly (by randomly I mean crash between 30s after start to several hours withou single crash). No error message, error log or anything, simply "...has stopped working". Only thing I found was in windows logs and it said that error occured either in game executable or in d3d11.dll with exception 0xc0000005. I did some research, but nothing worked (so far, I'll list things I did below). AFAIK only DirextX games are crashing, OpenGL and Vulkan both seems to work correctly, so it shouldn't be the GPU. As of DirectX, not sure yet, but so far only DX11 crashed. I tryed a dx9 stresstest and gave up after two hours (no crash), the rest (dx 10 and 12) not yet tested, but let assume they work.

Already tryed:
Reboot computer.
Reinstal GPU drivers
Run SFC and DISM
Run full malware scan

Disable any possible overlay (Steam, Afterburner, that windows 10 something)

 

Hardware:
GB GA-B150M-D3H
Intel i5-6500
Kingston HyperX Fury Black 8GB DDR4 2133MHz CL14
ASUS Dual RX-480 OC 4GB
128GB 2,5' SATA SSD, 120GB M.2 SSD, 3x 500GB HDD
Seasonic SS-400ET-F3, 400W, 80+ Bronze

Software:
Windows 10, 1709 (16299.192)
Radeon Adrenalin Edition 18.1.1 (same problem with previous drivers)

Example error:
Faulting application name: Bioshock2HD.exe, version: 1.0.0.1, time stamp: 0x590a9b4a
Faulting module name: d3d11.dll, version: 10.0.16299.98, time stamp: 0xd5c15d64
Exception code: 0xc0000005
Fault offset: 0x001af2a7
Faulting process id: 0x7ec
Faulting application start time: 0x01d38cab5779c561
Faulting application path: D:\Games\Steam\steamapps\common\BioShock 2 Remastered\Build\Final\Bioshock2HD.exe
Faulting module path: C:\WINDOWS\SYSTEM32\d3d11.dll
Report Id: 6c01812f-d77f-47b4-b1c4-5b2538efcc3c


Any ideas?

Obvious, but reinstall directx11.

Actually, I'd do a system restore back to before the last directx update and then try to update it again.