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Computer not powering up

HotFire
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Hi!

 

Today I helped my friend build his computer but when everything was assembled we couldn't power it up. The GPU seems to be getting power as there is a small light on it. There doesn't seem to be an LED light on the motherboard so it's hard to know if it is getting power or not. Here are the components:

 

Motherboard: Gigabyte B350 GA-AB350M-HD3

PSU: Fractal Design Integra M 550W

Graphics Card: ASUS GeForce GTX 1060 3GB DUAL OC

Case: Fractal Design Define R4

CPU: AMD Ryzen 5 1500X 3.6 GHz 18MB

RAM: Kingston 8GB (2x4GB) DDR4 2400MHz Fury Black

SSD: Toshiba OCZ TR200 240GB

 

We have tried replugging the power cables to the cpu and powerboard, reseating the RAM and the power button cable from the front panel. The power led doesn't turn on and no fans are moving. I read that I could try shorting the pins to the power button but how can I do that? Could I just try connecting the two pins with a screwdriver? I really hope the motherboard isn't fault as that would be a pain in the ass.

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Remove all non-essentials while it's off, and see if it gets angry at you when you try to turn it on.

No point shorting the pins, that's what the power button is already doing.

 

Failing that, I'd try the PSU in another computer just to rule it out.

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1 minute ago, SageOfSpice said:

Remove all non-essentials while it's off, and see if it gets angry at you when you try to turn it on.

No point shorting the pins, that's what the power button is already doing.

 

Failing that, I'd try the PSU in another computer just to rule it out.

I figured it might be worth to try shorting the pins if the power button is faulty. Essentials are basically just RAM, CPU and power to CPU and motherboard and the power button to the front panel?

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Here's a checklist of things to do - it helps people ~%50 of the time.

Fan Comparisons          F@H          PCPartPicker         Analysis of Market Trends (Coming soon? Never? Who knows!)

Designing a mITX case. Working on aluminum prototypes.

Open for intern / part-time. Good at maths, CAD and airflow stuff. Dabbled with Python.

Please fill out this form! It helps a ton! https://linustechtips.com/main/topic/841400-the-poll-to-end-all-polls-poll/

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11 minutes ago, HotFire said:

Hi!

 

Today I helped my friend build his computer but when everything was assembled we couldn't power it up. The GPU seems to be getting power as there is a small light on it. There doesn't seem to be an LED light on the motherboard so it's hard to know if it is getting power or not. Here are the components:

 

Motherboard: Gigabyte B350 GA-AB350M-HD3

PSU: Fractal Design Integra M 550W

Graphics Card: ASUS GeForce GTX 1060 3GB DUAL OC

Case: Fractal Design Define R4

CPU: AMD Ryzen 5 1500X 3.6 GHz 18MB

RAM: Kingston 8GB (2x4GB) DDR4 2400MHz Fury Black

SSD: Toshiba OCZ TR200 240GB

 

We have tried replugging the power cables to the cpu and powerboard, reseating the RAM and the power button cable from the front panel. The power led doesn't turn on and no fans are moving. I read that I could try shorting the pins to the power button but how can I do that? Could I just try connecting the two pins with a screwdriver? I really hope the motherboard isn't fault as that would be a pain in the ass.

Did you plug in both the 24 pin power and the 8 pin AUX power into the board?

Main Rig:-

Ryzen 7 3800X | Asus ROG Strix X570-F Gaming | 16GB Team Group Dark Pro 3600Mhz | Corsair MP600 1TB PCIe Gen 4 | Sapphire 5700 XT Pulse | Corsair H115i Platinum | WD Black 1TB | WD Green 4TB | EVGA SuperNOVA G3 650W | Asus TUF GT501 | Samsung C27HG70 1440p 144hz HDR FreeSync 2 | Ubuntu 20.04.2 LTS |

 

Server:-

Intel NUC running Server 2019 + Synology DSM218+ with 2 x 4TB Toshiba NAS Ready HDDs (RAID0)

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Just now, HotFire said:

I figured it might be worth to try shorting the pins if the power button is faulty. Essentials are basically just RAM, CPU and power to CPU and motherboard and the power button to the front panel?

The essentials for the mobo to post are CPU, CPU Power, MB Power. If your fans don't start spinning with just that, and you don't hear any beep codes, then the computer either isn't getting power, or the motherboard is completely toast. If it isn't getting power, then you just work backwards and follow the power.

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5 minutes ago, SageOfSpice said:

The essentials for the mobo to post are CPU, CPU Power, MB Power. If your fans don't start spinning with just that, and you don't hear any beep codes, then the computer either isn't getting power, or the motherboard is completely toast. If it isn't getting power, then you just work backwards and follow the power.

RAM? Also GPU on Ryzen.

Main Rig:-

Ryzen 7 3800X | Asus ROG Strix X570-F Gaming | 16GB Team Group Dark Pro 3600Mhz | Corsair MP600 1TB PCIe Gen 4 | Sapphire 5700 XT Pulse | Corsair H115i Platinum | WD Black 1TB | WD Green 4TB | EVGA SuperNOVA G3 650W | Asus TUF GT501 | Samsung C27HG70 1440p 144hz HDR FreeSync 2 | Ubuntu 20.04.2 LTS |

 

Server:-

Intel NUC running Server 2019 + Synology DSM218+ with 2 x 4TB Toshiba NAS Ready HDDs (RAID0)

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is the button on the psu switched to on

CPU: i7 4790k 

GPU: Gigabyte Windforce3 GTX 1080

RAM: 8GB Corsair Vengance 1600MHz (@1333Mhz) + 8GB Balisticx Sport or something 1333MHz

MOBO: MSI Z97 Gaming 5

PSU: 1000W EVGA 1000G 80+ GOLD

Case: Dark Base 700

Cooling: Dark Rock Pro 3 CPU Cooler + Standard Case Fans

Drives: Intel SSD5 180GB (Boot Drive) + Seagate Baracuda 1TB HDD + Seagate Baracuda 4TB HDD

Keyboard: Razer Blackwidow RGB 2013

Mouse: Corsair Harpoon RGB

Speakers: Creative T15 Bluetooth Speakers

Microphone: Samson Meteor Mic

Monitor: AOC G2590VXQ 75Hz + ASUS VS247 + Shitty Generic 1080p 60Hz TV

LED Controller: NZXT HUE+

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11 minutes ago, SageOfSpice said:

The essentials for the mobo to post are CPU, CPU Power, MB Power. If your fans don't start spinning with just that, and you don't hear any beep codes, then the computer either isn't getting power, or the motherboard is completely toast. If it isn't getting power, then you just work backwards and follow the power.

We didn't get one of those minispeaker for the motherboard so I don't think we can hear one of those beep codes unfortunately. I'll have to try with the just the essentials tomorrow.

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As mentioned I would make sure the PSU is working by testing it with another computer that you know already works. Other than that the only thing I can suggest is to make sure the front pannel connectors are all plugged in to the proper spots on the header. Sometimes the labeling for where they go is a bit confusing and can take some trial and error before getting right. 

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7 minutes ago, Master Disaster said:

RAM? Also GPU on Ryzen.

Not nessesary for powering up. Easier to remove them as factors. The motherboard will still power up, and post, but it will throw an error if it's working properly.

 

2 minutes ago, HotFire said:

We didn't get one of those minispeaker for the motherboard so I don't think we can hear one of those beep codes unfortunately. I'll have to try with the just the essentials tomorrow.

Some have speakers intergrated into the motherboard. My GA-970A-UD3P R.2 does, so it doesn't nessesarily require a speaker. In addition, a speaker isn't entirely nessesary if the fans begin to spin.

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4 minutes ago, WittsEnd said:

As mentioned I would make sure the PSU is working by testing it with another computer that you know already works. Other than that the only thing I can suggest is to make sure the front pannel connectors are all plugged in to the proper spots on the header. Sometimes the labeling for where they go is a bit confusing and can take some trial and error before getting right. 

I thought the PSU was alright as the GPU was getting power but I'll try it in another computer as well. It doesn't matter what orientation the power button is connected, it just need to be connected to the two correct pins, right? I only need to power button connected to the F Panel just to test how it works?

3 minutes ago, SageOfSpice said:

Not nessesary for powering up. Easier to remove them as factors. The motherboard will still power up, and post, but it will throw an error if it's working properly.

 

Some have speakers intergrated into the motherboard. My GA-970A-UD3P R.2 does, so it doesn't nessesarily require a speaker. In addition, a speaker isn't entirely nessesary if the fans begin to spin.

Alright, I'll head over to my friend tomorrow again and try with the essentials only to see if I can get the fans to spin.

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I thought the PSU was alright as the GPU was getting power but I'll try it in another computer as well.

I must have missed that part, im at work and skimming over these replies fairly quickly, still worth a go though I guess if you have the time. And yeah, the orientation of the front panel connector shouldn't matter as long as it's plugged into the correct 2 pins. As far as only needing those pins plugged in to test it I believe you are correct. Not 100 percent sure on that though. 

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49 minutes ago, Imbellis said:

Here's a checklist of things to do - it helps people ~%50 of the time.

Thanks for the link. I'll following along that checklist tomorrow to see if any of those solutions work.

9 minutes ago, WittsEnd said:

I must have missed that part, im at work and skimming over these replies fairly quickly, still worth a go though I guess if you have the time. And yeah, the orientation of the front panel connector shouldn't matter as long as it's plugged into the correct 2 pins. As far as only needing those pins plugged in to test it I believe you are correct. Not 100 percent sure on that though. 

I'm pretty sure I got the Power and Reset buttons connected to the right pins, was just unsure if + and - mattered. The Power LEDs were a little confusing though as there was one area that said PLED with two pins and then another area with 3 pins saying PWR_LED. But I guess the power LED doesn't really matter.

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10 minutes ago, HotFire said:

Thanks for the link. I'll following along that checklist tomorrow to see if any of those solutions work.

I'm pretty sure I got the Power and Reset buttons connected to the right pins, was just unsure if + and - mattered. The Power LEDs were a little confusing though as there was one area that said PLED with two pins and then another area with 3 pins saying PWR_LED. But I guess the power LED doesn't really matter.

Polarity doesn't matter for the power switch. For the LEDs, either will work. The 3 pin PWR_LED section is for multi-colored switches. So long as you've got a negative and a positive in the correct polarity, it's all good.

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16 minutes ago, SageOfSpice said:

Polarity doesn't matter for the power switch. For the LEDs, either will work. The 3 pin PWR_LED section is for multi-colored switches. So long as you've got a negative and a positive in the correct polarity, it's all good.

Thanks! That's good info to know.

9 minutes ago, WittsEnd said:

Sounding more and more like the motherboard is dead, which is very unfortunate. Let's hope that's not the case. 

Yeah, I'm crossing my fingers that's not the case!

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