new build crashing randomly

[elpiop]

I just put together a new build and it seems to be powering off randomly. Every time it is the same error, Kernel-power 41, with BugcheckCode 278. I looked around and it seemed to be something related to the graphics card, so I used DDU and rolled back drivers to previous version (365.41), but it still crashed earlier today. Temps seem to be fine on both GPU and CPU. Happened to me while gaming and when just watching a stream with nothing else open. 

Only thing I changed in the bios was setting the XMP profile, however I ran memtest86 for 4 passes last night with it running at 3200 and there were no errors. Pretty sure the ram is not the issue, but I loaded bios defaults so it is running at 2133 for now. 

 

I had the GPU in my old build and never had any issues with it.

 

Not really sure what to do now. I reseated the RAM and GPU earlier, so I will have to see if that had any effect. Anyone have any suggestions how to further diagnose/fix the issue?

 

Thanks

 

specs: 

windows 10 

i7 8700

asus strix gtx 1070

asrock z370 extreme4

samsung 850 evo

wd blue 1tb

gskill ripjaws 16gb ddr4 3200 (running at 2133 now)

seasonic FOCUS plus 850W gold psu

 

 

Event viewer details:

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
  <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" /> 
  <EventID>41</EventID> 
  <Version>6</Version> 
  <Level>1</Level> 
  <Task>63</Task> 
  <Opcode>0</Opcode> 
  <Keywords>0x8000400000000002</Keywords> 
  <TimeCreated SystemTime="2017-12-27T19:41:41.536805700Z" /> 
  <EventRecordID>1665</EventRecordID> 
  <Correlation /> 
  <Execution ProcessID="4" ThreadID="8" /> 
  <Channel>System</Channel> 
  <Computer>PC</Computer> 
  <Security UserID="S-1-5-18" /> 
  </System>
- <EventData>
  <Data Name="BugcheckCode">278</Data> 
  <Data Name="BugcheckParameter1">0xffffcb859b4e5250</Data> 
  <Data Name="BugcheckParameter2">0x0</Data> 
  <Data Name="BugcheckParameter3">0x0</Data> 
  <Data Name="BugcheckParameter4">0x0</Data> 
  <Data Name="SleepInProgress">0</Data> 
  <Data Name="PowerButtonTimestamp">0</Data> 
  <Data Name="BootAppStatus">0</Data> 
  <Data Name="Checkpoint">0</Data> 
  <Data Name="ConnectedStandbyInProgress">false</Data> 
  <Data Name="SystemSleepTransitionsToOn">1</Data> 
  <Data Name="CsEntryScenarioInstanceId">0</Data> 
  <Data Name="BugcheckInfoFromEFI">true</Data> 
  <Data Name="CheckpointStatus">0</Data> 
  </EventData>
  </Event>

 

[Uptivuptiz]

I assume you haven't overclocked the card...?

[elpiop]

Just now, simonbyrial said:

I assume you haven't overclocked the card...?

Nope, it's running at stock speeds. 

[Uptivuptiz]

1 minute ago, elpiop said:

Nope, it's running at stock speeds. 

Ok. I found something online. This article suggest that you update windows drivers as well as graphics driver.

[elpiop]

15 minutes ago, simonbyrial said:

Ok. I found something online. This article suggest that you update windows drivers as well as graphics driver.

Thanks I'll take a look, but I think everything should be updated since it is a clean install. 

[Uptivuptiz]

1 minute ago, elpiop said:

Thanks I'll take a look, but I think everything should be updated since it is a clean install. 

Also after doing that i would suggest downloading Furmark to stress the GPU to see if its power delivery that's the issue  

[Uptivuptiz]

So did it fix it?  

[elpiop]

Seems to be an issue with XMP in the current BIOS version. Lowered the vccio and vccsa values based on a post on the asrock forums and everything seems stable now. Marking as solved since the system has been stable for a few days.