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A friend at work brought me an HP Touchscreen laptop (Model number: 15-ba052wm) to fix.  It has a bad hard drive and was giving off a Failure code 301.  Either way I know I need to replace the hard drive but I need to know some things before I run over to Microcenter and grab a replacement:

 

*This PC is running Windows 10 64-bit* 

 

1.)  What kind of recovery media will I need and how can I acquire it?

         -I saw somewhere that I would need an HP system recovery drive, is that something I can download to a thumbdrive like I can for Windows recovery stuff?

 

2.)  For Windows 10 I do not have the key that came with the PC.  

         -Not sure how to even go about this process.

 

Basically I need to know what I need on the software side of things so that when I get this new drive I can get the computer to run.

 

I don't need any files off the old drive either from what he tells me. 

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3 minutes ago, JSUSoutherner said:

A friend at work brought me an HP Touchscreen laptop (Model number: 15-ba052wm) to fix.  It has a bad hard drive and was giving off a Failure code 301.  Either way I know I need to replace the hard drive but I need to know some things before I run over to Microcenter and grab a replacement:

 

*This PC is running Windows 10 64-bit* 

 

1.)  What kind of recovery media will I need and how can I acquire it?

 

*Post not done hit submit early, stand by for rest of post*

I did not have to deal all too often with hard drive recovery so far, but I'd just try connecting it to a working computer and see if it is being detected and try saving data this way. 

Make sure to tag and/or quote people so they get notified... :P:D 

 

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Just now, Jonas_2909 said:

I did not have to deal all too often with hard drive recovery so far, but I'd just try connecting it to a working computer and see if it is being detected and try saving data this way. 

I don't need to recover the files off the old drive.  I just need to know what I'll have to do to get the new drive to run. 

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6 minutes ago, JSUSoutherner said:

A friend at work brought me an HP Touchscreen laptop (Model number: 15-ba052wm) to fix.  It has a bad hard drive and was giving off a Failure code 301.  Either way I know I need to replace the hard drive but I need to know some things before I run over to Microcenter and grab a replacement:

 

*This PC is running Windows 10 64-bit* 

 

1.)  What kind of recovery media will I need and how can I acquire it?

         -I saw somewhere that I would need an HP system recovery drive, is that something I can download to a thumbdrive like I can for Windows recovery stuff?

 

2.)  For Windows 10 I do not have the key that came with the PC.  

         -Not sure how to even go about this process.

 

Basically I need to know what I need on the software side of things so that when I get this new drive I can get the computer to run.

 

I don't need any files off the old drive either from what he tells me. 

If the computer was running windows 10 before the product key should be linked to the motherboard. Just install windows normally and it should automatically detect the motherboard and say windows is activated once you run updates. Also, unless you are pressed for time (Shipping from cex takes a while), I would recommend you get a cheap SSD off of CEX rather than go to micro center.

 

 https://us.webuy.com/search/index.php?sortOn=sellprice_asc&stext=*&section=&catid=961&is=1

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12 minutes ago, doomsriker said:

If the computer was running windows 10 before the product key should be linked to the motherboard. Just install windows normally and it should automatically detect the motherboard and say windows is activated once you run updates. Also, unless you are pressed for time (Shipping from cex takes a while), I would recommend you get a cheap SSD off of CEX rather than go to micro center.

 

 https://us.webuy.com/search/index.php?sortOn=sellprice_asc&stext=*&section=&catid=961&is=1

Microcenter is 20 minutes from me and the person's computer I'm working on doesn't care enough to get an SSD.  I'm just getting them another 1TB WD Blue since that what the laptop had to begin with.

 

So basically what your saying is I should be able to just plug in my new hard drive, throw in my windows install drive, and everything should be good?

 

Need a confirmation on this. Don't want to take my friends money to get this drive and end up up a creek without a paddle.

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18 minutes ago, JSUSoutherner said:

Microcenter is 20 minutes from me and the person's computer I'm working on doesn't care enough to get an SSD.  I'm just getting them another 1TB WD Blue since that what the laptop had to begin with.

 

So basically what your saying is I should be able to just plug in my new hard drive, throw in my windows install drive, and everything should be good?

 

Need a confirmation on this. Don't want to take my friends money to get this drive and end up up a creek without a paddle.

Yes, it should work. If not, you can just get a windows 10 key on kinguin for 35$.

 

 

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