PC freezes randomly

[leosky]

this has been going on for some months now.

Basically every now and then my computer freezes, mouse and video, I hear the system sound you get when you plug/unplug a device/jack and then it unfreezes.

I suspect it might have to do with the front audio port because sometimes, when I plug in my headphones after booting up, I get a super big freeze.

Is my front audio connector broke? 

I dont think it's a software issue, I checked realtek and amd high def for drivers in device manager.

 

[leosky]

Update: no the entire PC freezes and it wont unfreeze. only rebooting solves it.

I thought it was the mouse because once I was able to still use the keyboard while freezed, but I used another mouse and the problem persisted.

[vaiwalker]

check the event viewer and look for any details when the crash happens. that'll point you in the right direction.

[leosky]

On 12/18/2017 at 10:15 AM, vaiwalker said:

check the event viewer and look for any details when the crash happens. that'll point you in the right direction.

I really dont know how to navigate and use the event viewer. I will look into it though thx

[vaiwalker]

18 hours ago, leosky said:

I really dont know how to navigate and use the event viewer. I will look into it though thx

right click on "my computer" for win 7 or "this pc" for windows 8 onwards and click manage.check under the highlighted part.