help Games Crash Constantly

[Miccolis]

Hello LTT forums

my new computer is being really annoying because every time i play games they crash and i have tried a lot of things to try and fix this issue. It usually happens only on launching the game and if it does not happen within 20mins of playing im good till i restart my game. I have been playing a lot of destiny 2 and i have to launch it over and over again upwards of 10 times before it works but when i play crucible it crashes all the time making it impossible to play for me i dont get any errors it just closes the game. I also play overwatch and it crashes just like destiny on launch or in the first 20min but when it does it gives me the error rendering device lost. I cant play any games and normal support is no help they are always blaming ryzen and i don't know if that's the problem or not.

 

Specs:( COPIED DIRECTLY FROM SPECCY)

Operating System
    Windows 10 Pro 64-bit
CPU
    AMD Ryzen 7 1700    32 °C
    Summit Ridge 14nm Technology
RAM
    16.0GB Dual-Channel Unknown @ 1064MHz (15-15-15-36)
Motherboard
    Gigabyte Technology Co. Ltd. AB350-Gaming 3-CF (AM4)    34 °C
Graphics
    G2460 (1920x1080@144Hz)
    3071MB NVIDIA GeForce GTX 1080 Ti (MSI)    44 °C
Storage
    2794GB Seagate ST3000DM001-1CH166 (SATA)    33 °C
    119GB MTFDDAK128MAM-1J1 (SSD)

 

 

 

 

Things i have tried to do to fix this issue

-use a old graphics card

-take out one stick of ram

-use different ram slots

-update bios

-update drivers

-uninstall and reinstall drivers for my 1080ti

-turning off XMP in bios

-selective startup

-change graphics card PCI slot

-turn off all overlays for the game such as discord overlay shadow play overlay and a few more

-overclock cpu and gpu

-under clock cpu

-reinstall windows

-move the game to a different hard drive

-move windows from my ssd to hard drive 

 

 

 

 

[just_dave]

nvm

[Gpuprodamnn]

20 minutes ago, Miccolis said:

Hello LTT forums

my new computer is being really annoying because every time i play games they crash and i have tried a lot of things to try and fix this issue. It usually happens only on launching the game and if it does not happen within 20mins of playing im good till i restart my game. I have been playing a lot of destiny 2 and i have to launch it over and over again upwards of 10 times before it works but when i play crucible it crashes all the time making it impossible to play for me i dont get any errors it just closes the game. I also play overwatch and it crashes just like destiny on launch or in the first 20min but when it does it gives me the error rendering device lost. I cant play any games and normal support is no help they are always blaming ryzen and i don't know if that's the problem or not.

 

Specs:( COPIED DIRECTLY FROM SPECCY)

Operating System
    Windows 10 Pro 64-bit
CPU
    AMD Ryzen 7 1700    32 °C
    Summit Ridge 14nm Technology
RAM
    16.0GB Dual-Channel Unknown @ 1064MHz (15-15-15-36)
Motherboard
    Gigabyte Technology Co. Ltd. AB350-Gaming 3-CF (AM4)    34 °C
Graphics
    G2460 (1920x1080@144Hz)
    3071MB NVIDIA GeForce GTX 1080 Ti (MSI)    44 °C
Storage
    2794GB Seagate ST3000DM001-1CH166 (SATA)    33 °C
    119GB MTFDDAK128MAM-1J1 (SSD)

 

 

 

 

Things i have tried to do to fix this issue

-use a old graphics card

-take out one stick of ram

-use different ram slots

-update bios

-update drivers

-uninstall and reinstall drivers for my 1080ti

-turning off XMP in bios

-selective startup

-change graphics card PCI slot

-turn off all overlays for the game such as discord overlay shadow play overlay and a few more

-overclock cpu and gpu

-under clock cpu

-reinstall windows

-move the game to a different hard drive

-move windows from my ssd to hard drive 

 

 

 

 

What's ur disk usage when gaming, navigating and installing smth? Main was 100% in all cases until i changed to another SATA port.

[Miccolis]

2 minutes ago, Gpuprodamnn said:

What's ur disk usage when gaming, navigating and installing smth? Main was 100% in all cases until i changed to another SATA port.

it never goes above 60%

[SabastianGMS]

I bought a sledgehammer and went straight Shroud PUBG on my pc and it worked

[Gpuprodamnn]

4 minutes ago, Miccolis said:

it never goes above 60%

clear cmos on ur mobo then.

[Miccolis]

Just now, Gpuprodamnn said:

clear cmos on ur mobo then.

already tried that 

[Gpuprodamnn]

Just now, Miccolis said:

already tried that 

run aida64 for 15-20 min and see if it will crash, after that run 3d benchmark for ur gpu

[Miccolis]

5 minutes ago, Gpuprodamnn said:

run aida64 for 15-20 min and see if it will crash, after that run 3d benchmark for ur gpu

it says hardware failure detected how do i tell what failed

[Gpuprodamnn]

Just now, Miccolis said:

it says hardware failure detected how do i tell what failed

Which one failed? If the aida 64 then ur CPU/memory/mobo failed. Try cinebench, if that one fails it means u should send ur CPU to RMA

[Miccolis]

1 minute ago, Gpuprodamnn said:

Which one failed? If the aida 64 then ur CPU/memory/mobo failed. Try cinebench, if that one fails it means u should send ur CPU to RMA

its my CPU FUCK thanks for the help i hope they will take it back even if i overclocked it in the past

[Miccolis]

2 minutes ago, Gpuprodamnn said:

Which one failed? If the aida 64 then ur CPU/memory/mobo failed. Try cinebench, if that one fails it means u should send ur CPU to RMA

i have the box and the stock cooler but not the plastic sleeve to return it how do i return it then

[Gpuprodamnn]

Just now, Miccolis said:

its my CPU FUCK thanks for the help i hope they will take it back even if i overclocked

Glad i helped, but you should contact AMD first, i dont think they will accept an oc'ed chip,

[Gpuprodamnn]

Just now, Miccolis said:

i have the box and the stock cooler but not the plastic sleeve to return it how do i return it then

If you bought it from a local store, you can bring it there without it, however if you got it online, email them, they will provide a solution

[Gpuprodamnn]

2 minutes ago, Miccolis said:

i have the box and the stock cooler but not the plastic sleeve to return it how do i return it then

Check for bent pins for starters. 

[Miccolis]

Just now, Gpuprodamnn said:

Check for bent pins for starters. 

i dont have extra thermal paste so i really dont want to take it out and i got if from newegg so hopefully they take it back i know there return policy is bad

[Gpuprodamnn]

1 minute ago, Miccolis said:

i dont have extra thermal paste so i really dont want to take it out and i got if from newegg so hopefully they take it back i know there return policy is bad

its pretty sad if its ur brand new cpu, my ryzen 5 1600 works like a charm, cant say the same about my hdd tho

[Miccolis]

Just now, Gpuprodamnn said:

its pretty sad if its ur brand new cpu, my ryzen 5 1600 works like a charm, cant say the same about my hdd tho

i got it awhile ago but im so scared if they dont take it back i got no money for a new one 

[Gpuprodamnn]

Just now, Miccolis said:

i got it awhile ago but im so scared if they dont take it back i got no money for a new one 

Since its not a problem resulted from ur oc, as those can only make ur pc shut down from the luck of voltage. They might take it back.

[Miccolis]

3 minutes ago, Gpuprodamnn said:

Since its not a problem resulted from ur oc, as those can only make ur pc shut down from the luck of voltage. They might take it back.

on call with them right now i dont have the plastic sleeve it came in so i dont know how to return it and they dont know if i should wipe the thermal paste away

[Gpuprodamnn]

13 minutes ago, Miccolis said:

on call with them right now i dont have the plastic sleeve it came in so i dont know how to return it and they dont know if i should wipe the thermal paste away

i think you should.

[TahoeDust]

You don't need to tell them you OC'd it.  I don't think there is a way they could tell.

[Miccolis]

1 hour ago, Gpuprodamnn said:

i think you should.

 

33 minutes ago, TahoeDust said:

You don't need to tell them you OC'd it.  I don't think there is a way they could tell.

newegg said they cant take it back but i have a 3 year warranty with amd so on Monday i will give them a call wish me luck

[Miccolis]

1 hour ago, Gpuprodamnn said:

i think you should.

wait i think my ram is whats not working when i stress test it on aida it says it failed but when i do my cpu its fine is there any other way to confirm this 

[Gpuprodamnn]

40 minutes ago, TahoeDust said:

You don't need to tell them you OC'd it.  I don't think there is a way they could tell.

Of course there is. Do you really think AMD is dumb?