Packet Loss on Ethernet.

[Thelillypad123]

So I have a few questions that maybe somebody could help me answer or troubleshoot. So I like to play a game called rainbow six siege, and lately they have made changes to their servers and now they have added networking icons on screen, and mine keeps detecting severe packet loss from time to time even though I am on Ethernet and not wifi. So the way I have it set up, I have either a cat5e or a cat6 cable (don't honestly remember) that runs from my netgear router/modem combo 250 feet up into my room. However, that cable is a bit longer than I actually need, so in order to make it fit right, I needed to loop it over itself just one time. So my question is, how can I reduce this packet loss and make my connection rock solid so that I never have to worry about packet loss again. My internet is 75Mbps down and 35 up btw and my ping to the game server is 9 ms. I also have a brand new Asus router that I haven't set up too, not sure if that would alleviate the issue?

 

TL:DR;

I want to know what could cause packet loss on Ethernet connection and how to fix it.

[Anghammarad]

Hi =)

 

the packet loss itself doesn't say it is due to your local LAN configuration. The packet loss can also happen way outside of your home on the way from your internet provider to the game servers.

 

Around here (germany) all providers have routing issues every now and fortnight, which shows for example a 50% packet loss on the way up to unreachable game servers.

 

There is a tool called Pingplotter which you can use to troubleshoot where the packet losses occur.

 

You just need to input your game server IP into pingplotter and let it run.

[MWaldhauer]

It can be a whole bunch of things... Like Anghammarad suggested its probably internet routing.

 

Another case would be buffer bloating which is how internet connection speed is achieved where when your PC tries to send data at 1Gbps your modem simply just droppes packets so it only runs at the desired speed. Normally you would not notice this because of the buffer, but if multiple devices is trying to access the internet at the same time you will see this as packet drops. You can check for bloating on this speed test: http://www.dslreports.com/speedtest

[Thelillypad123]

2 minutes ago, MWaldhauer said:

It can be a whole bunch of things... Like Anghammarad suggested its probably internet routing.

 

Another case would be buffer bloating which is how internet connection speed is achieved where when your PC tries to send data at 1Gbps your modem simply just droppes packets so it only runs at the desired speed. Normally you would not notice this because of the buffer, but if multiple devices is trying to access the internet at the same time you will see this as packet drops. You can check for bloating on this speed test: http://www.dslreports.com/speedtest

okay, so I ran the test you linked and it said I got a C for the bufferbloat and an A for quality? Not exactly sure what that means.

 

[MWaldhauer]

Then somewhere, my guess would be your ISP modem/router, packets are droppet because more data is trying to go through than it have been configured to accept.

[Thelillypad123]

any idea what I could do to diagnose exactly where the problem lies then? Could it be that my router isn't good enough to handle the bandwidth?