Windows 10 Hello Fingerprint Error

[aterron1000]

Hello everyone, i have a issue that bothers me, it's that when i try to set up a fingerprint with Windows Hello, y select "Set Up" asks my pin, then i introduce it but then nothing happends, only i hear a "Denied Sound" but not an actual new windows marking me a error or code, i tried reinstalling drivers, even making a fresh install of windows and nothing works, sometimes, that's very rare to happen after some restarts it pass, and works fine, but then i shut down and turn on or restart and i put my fingerprint and then says "Your Pin is required to use fingerprint" even waking from sleep, here is the model of the laptop, i searched in the Event Viewer and here's the error that gives me to set up the fingerprint

 

Error ID 10016

The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID 
{D63B10C5-BB46-4990-A94F-E40B9D520160}
 and APPID 
{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}
 to the user NT AUTHORITY\LOCAL SERVICE SID (S-1-5-19) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool.

 

And other that i think is related to:

Error ID 2484

Package Microsoft.BioEnrollment_10.0.16299.15_neutral__cw5n1h2txyewy+App was terminated because it took too long to suspend.

Laptop HP model 13-d005la

 

Here's also a video of what happen when i try to set up

I hope that someone here can help me please

[mrfigment]

Hi. Ever find a solution? Anyone?