weird microphone issues

ElThomascho · October 10, 2017

Hi guys,

a few weeks ago I bought the Acer Aspire VX15 (i5-7300hq, gtx 1050ti 4gb) and I ran into some weird issues when using my headset.

The headset is a relatively new HyperX Cloud 2 and I am using it on my laptop (4pin headphone combo jack) without the included external USB-Soundcard.

As some friends reported, my volume in Teamspeak changed out of a sudden, but only when playing back sounds (either music or game sounds).
So I checked the built in volume-adjustment-tool of teamspeak and also used audacity and everytime a sound is played on my laptop the microphone volume drops. (Also: the louder the sound, the more it reduces the volume)

So I took my USB-Soundcard and connected it to my laptop to chekc if the issue was still there, but it was gone.
Even after unpluging the USB-Soundcard and using the built in soundcard the issue was gone.
Only after restarting the Laptop the problem reocurred.

But since I don't want to have to take my USB-Soundcard with me, everytime I want to play something away from my desktop, and I couldn't finde any usefull solutions anywhere, here my question:
How do I fix it???

P.S. I already tried to reinstall the realtek drivers, and playing with the Windows sound options.
The problem also occures, when using another headet (Oneplus Bullets) and still goes away when plugging in and unplugging the external USB-Soundcard.