CPU multithreaded perfomance issues

[Mchiena]

Well, my laptop runs a i7-6700HQ and it is having some issues with power delivery, wich results in crashes everywhere. I've done some research and it is firmware issue and as a peasant user i can't fix it on my own. Then with more research I came across an idea: if I disable Hyperthreading, the power drawn to each  core, should decrease and therefore the motherboard should be able to supply the 4 cores with steady energy. This issue only appears when gaming, which uses fewer cores but demand higher voltages on each of them, so when rendering on blender and such, should I turn HT back on or just leave HT off all the time and lose some performance?

If i sound like I know what i'm doing.... i don't,please correct me and guide me please.

System is MSI GT62VR 6RE, as of today all drivers are up to date and so is BIOS.

[Klemmbrett]

If nothing helps i would suggest to try a fresh install of the OS. I assume you got it pre installed so if you dont have a physical DVD or something else with the OS download it from microsoft they have this media creation tool which is pretty strait forward. If this also does not resolve your issues i would try to get a refund or a replacement unit. How old is this machine? 

[Skiiwee29]

16 minutes ago, Mchiena said:

Well, my laptop runs a i7-6700HQ and it is having some issues with power delivery, wich results in crashes everywhere. I've done some research and it is firmware issue and as a peasant user i can't fix it on my own. Then with more research I came across an idea: if I disable Hyperthreading, the power drawn to each  core, should decrease and therefore the motherboard should be able to supply the 4 cores with steady energy. This issue only appears when gaming, which uses fewer cores but demand higher voltages on each of them, so when rendering on blender and such, should I turn HT back on or just leave HT off all the time and lose some performance?

If i sound like I know what i'm doing.... i don't,please correct me and guide me please.

System is MSI GT62VR 6RE, as of today all drivers are up to date and so is BIOS.

If you are unable to do the required firmware update, you should be able to open a support case with MSI (assuming it is still under warranty) and either send it in for them to do it or they should be able to direct you on where you can take it to get it done or do it remotely for you. 

[Mchiena]

34 minutes ago, Klemmbrett said:

If nothing helps i would suggest to try a fresh install of the OS. I assume you got it pre installed so if you dont have a physical DVD or something else with the OS download it from microsoft they have this media creation tool which is pretty strait forward. If this also does not resolve your issues i would try to get a refund or a replacement unit. How old is this machine? 

I have the installation media by me, i just don't have a code for re-installing it... I got windows with the machine, if i have to install it again i assume i have to pay for it again,right?

 

[Klemmbrett]

10 hours ago, Mchiena said:

I have the installation media by me, i just don't have a code for re-installing it... I got windows with the machine, if i have to install it again i assume i have to pay for it again,right?

No there should be a sticker with a license key somewhere under the laptop. If not you can read it out there some tools that will do.  What OS you are using on this win 7/8/10 ?