Windows/Games are randomly crashing

[Minaj]

Hey guys, I just got my PC running again after some Problems, but now I have Random Crashes. For example, I start Hitman and either my complete PC or only Hitman freezes until it gets restarted, same thing with Rocket League. Overwatch on the other hand worked without any problems. Also, the PC froze 3 times in the last 5 hours just while browsing/watching videos. I have the PSU in suspicion (Sharkoon WPM700), I also ordered a new one already, because it was causing some other problems already. Now I don't think its Responsible for all the errors. For example I got my Ram in the slots 3 & 1 because that was causing less problems than Slots 1 & 2, but maybe not (I know its confusing). Also, one of the 2 required 6 Pin Cables of my Power Supply is lost, so I used a 2x 4 Pin to 6 Pin Adapter. That's all the things I could think of that could cause problems. I'll add the Logs of the crashes in a minute, I'll just change my system to English quickly so you can guys can understand it.

 

Hitman Error

General Error #1

General Error #2

 

CPU

Ryzen 1600X

 

Motherboard

Gigabyte GA-AX370 Gaming K5

 

RAM

2x Corsair Vengence DDR4 3000Mhz

 

GPU

MSI GTX 970

 

PSU

Sharkoon WPM700

 

Cooling

Silverstone TD-02 Lite AIO

Edited September 17, 2017 by Minaj

[doomsriker]

Are your games stored on a hard drive or an ssd?

[Minaj]

1 minute ago, doomsriker said:

Are your games stored on a hard drive or an ssd?

My Windows and all the Programs are on a Samsung 850 Evo SSD (128GB) and my Games are on my WD Red HDD (1TB)

[doomsriker]

Just now, Minaj said:

My Windows and all the Programs are on a Samsung 850 Evo SSD (128GB) and my Games are on my WD Red HDD (1TB)

I would RMA the 1tb red. It sounds to me like it has issues. WD is really good about exchanges in most cases. 

[Minaj]

6 minutes ago, doomsriker said:

I would RMA the 1tb red. It sounds to me like it has issues. WD is really good about exchanges in most cases. 

 

16 minutes ago, Minaj said:

 

Hitman error

Does it look like a Problem caused by the HDD? I have no idea and I wasn't able to fix it yet.

[doomsriker]

4 minutes ago, Minaj said:

 

Does it look like a Problem caused by the HDD? I have no idea and I wasn't able to fix it yet.

Most problems with games are due to a failing hard drive provided the rest of the pc is ok, which is usually the case. 

[Minaj]

1 minute ago, doomsriker said:

Most problems with games are due to a failing hard drive provided the rest of the pc is ok, which is usually the case. 

Is there a good way to find out if that is truely the cause?

[aussietrucker]

If you goto WD website you should be able to download a testing tool. I know Seagate has one.  Looking at the error reports I'd also look at deleting and reinstalling graphics card drivers and make sure you are using the latest ones. 

[aussietrucker]

Also you can try this I found on google

 

Fix Nvidia Nvlddmkm.sys Error Message

Go to your NVIDIA folder (located in C:\NVIDIA), and look for the file named nvlddmkm.sy. 

Next, copy the file at the root of C:. In most cases, this file name is C:\nvlddmkm.sy_. 

Now, head to the system folder that houses your drivers (in many cases, this is C:\Windows\System32\drivers\). 

Locate the nvlddmkm.sys file, and rename it as nvlddmkm.sys.old. 

Now, open the command prompt by pressing the Windows key + R and typing cmd. 

Type cd, followed by the Enter key. Then, type expand.exe nvlddmkm.sy_ nvlddmkm.sys, and press Enter again. 

This command will allow you to unzip the nvlddmkm.sys file (which was previously saved at the root of C:) and create a new file instance. 

Copy the new file to C:\WindowsSystem\32drivers, and then restart your PC to let the changes take effect

[seagate_surfer]

On 9/17/2017 at 9:48 PM, aussietrucker said:

If you goto WD website you should be able to download a testing tool. I know Seagate has one.  Looking at the error reports I'd also look at deleting and reinstalling graphics card drivers and make sure you are using the latest ones. 

Yup, in the case of Seagate, ours is called SeaTools and you can find it here.

[Minaj]

On 18.9.2017 at 5:48 AM, aussietrucker said:

If you goto WD website you should be able to download a testing tool. I know Seagate has one.  Looking at the error reports I'd also look at deleting and reinstalling graphics card drivers and make sure you are using the latest ones. 

Ok i ran the quick test and got no errors, running the extendet one right now 

[Minaj]

On 18.9.2017 at 5:51 AM, aussietrucker said:

Also you can try this I found on google

 

Fix Nvidia Nvlddmkm.sys Error Message

Go to your NVIDIA folder (located in C:\NVIDIA), and look for the file named nvlddmkm.sy. 

Next, copy the file at the root of C:. In most cases, this file name is C:\nvlddmkm.sy_. 

Now, head to the system folder that houses your drivers (in many cases, this is C:\Windows\System32\drivers\). 

Locate the nvlddmkm.sys file, and rename it as nvlddmkm.sys.old. 

Now, open the command prompt by pressing the Windows key + R and typing cmd. 

Type cd, followed by the Enter key. Then, type expand.exe nvlddmkm.sy_ nvlddmkm.sys, and press Enter again. 

This command will allow you to unzip the nvlddmkm.sys file (which was previously saved at the root of C:) and create a new file instance. 

Copy the new file to C:\WindowsSystem\32drivers, and then restart your PC to let the changes take effect

Did that, did not have any problems with Nvlddmkm.sys after that, at least not yet ^^ Thank you 

[Minaj]

Advanced test did not find anything too