Laptop Screen Red Pixel Problem

[rexa21]

Hello guys.

 

I have a MSI GE62 6QD notebook and recently I've noticed my screen is showing some problems with red color. The red color is appearing hazy. Since screenshot won't help much as your screen would be good, I tried to portray the scenario on MS Paint to accurately describe the problem. You see, after each horizontal line of red pixel, the next horizontal line of red pixels appear dim and almost looks like black. As I work with Graphics and video editing stuff, this is very problematic. I have also noticed I have 1 dead pixel on my screen. But this red pixel problem is very annoying. I'm seeing the problems with Red, Orange etc colors. Green, blue and other colors are working fine.

 

The notebook display is connected via eDP. Googling, I found it might have been an overheat issue, and I found 2 things. A week ago, when the laptop seems a little overheated, the red problem occurred. If I shut down the PC and restart it, the screen problem would have gone. But now, the problem is not going away and there's no overheating problems either. The problem occurs right after boot.

 

I still have warranty left 6 months warranty left. So what should I do now? My college has just started, so if I RMA, it will take a while.

 

Thanks.

[scighera2]

1 minute ago, rexa21 said:

Hello guys.

 

I have a MSI GE62 6QD notebook and recently I've noticed my screen is showing some problems with red color. The red color is appearing hazy. Since screenshot won't help much as your screen would be good, I tried to portray the scenario on MS Paint to accurately describe the problem. You see, after each horizontal line of red pixel, the next horizontal line of red pixels appear dim and almost looks like black. As I work with Graphics and video editing stuff, this is very problematic. I have also noticed I have 1 dead pixel on my screen. But this red pixel problem is very annoying. I'm seeing the problems with Red, Orange etc colors. Green, blue and other colors are working fine.

 

The notebook display is connected via eDP. Googling, I found it might have been an overheat issue, and I found 2 things. A week ago, when the laptop seems a little overheated, the red problem occurred. If I shut down the PC and restart it, the screen problem would have gone. But now, the problem is not going away and there's no overheating problems either. The problem occurs right after boot.

 

I still have warranty left 6 months warranty left. So what should I do now? My college has just started, so if I RMA, it will take a while.

 

Thanks.

This might sound dumb but warranty your laptop, and either use the lab computers, or go to your computer store and buy a new laptop (usually has a 30 day return policy) then return that laptop when you get yours back.