[DOTA 2] 'Loss in' problem help please

[Minh Dao]

I recently moved out to a new place and ever since I moved this weird problem been happening.

 

When I play DOTA 2, once every two or games or so I get connection problem and disconnection in 20 seconds. It goes away after like 7 seconds but then the game freezes, nothing out of it position. The heroes still have their moving animation and I can still hear sounds of things happening. Sometimes I reset my PC it fixes but most of the time it doesn't. I have selected "I have low end network" in the menu and checked display network information. It says I have 120 fps, <100 ping, loss out 0. 'Loss in' is frozen at which ever the frame that all heroes stop at, which varies from 9 to 900.

 

There is one time though that the connection problem actually ticked all the way down to 0 and disconnected me from the game and this is what it said. (picture 1)

 

So I play DOTA 2 along side with other games like PUGB, ARK, Paladins. But this problem only occur when I play DOTA 2. YouTube videos still loads, skype and discord calls still function perfectly fine.

 

I tried to 'Verify integrity of game files', reinstalling and reinstalling to a newer hard drive. My friends are telling me to change my internet provider but I don't know if that is possible because the place I am renting now has internet pre installed and comes with the bundle of monthly rent fee.

 

Is there anything I can do at this point?

[Minh Dao]

According to my housing, each apartment has its separated internet and I see my router in the kitchen that I had to cable it to my room using LAN cable