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Anyway, if you don't like what Verizon is doing switch providers. Simple as that. You are free to switch to another company.

Stop buying phones in debt, so that you are not locked into some contract. Buy is full once (your plans drop in price considerably, and pick the plans you want), and you can switch provider each month if you want. And you not being locked to a provider, you will notice how they'll behave differently when you call to cancel. You'll get discounts, ignore surcharges, and free upgrades, just so that you stay with them. It works everywhere. In Europe, the concept of not buying your phone in full day 1 doesn't make sense, and look at the competition that has built-up from it. The consumer has the power.

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