Ryzen 1700X issues

[NBPC]

hello friends i put together a ryzen 1700x build i am experiencing two issues 

1.Random freezes and Lags just browsing and watching videos 

2.my Cinebench score is pathetic ( ! ) 960 at best 

i have downloaded the latest BIOS and went with LTT overclocking guide to go up to 4.00 ghz i haven't  touched any other setting besides those my RAM is basic 2133 for the moment and only 8 GB so i have only tweaked CPU 40.00 and voltage 1.42500 and that is it 

what am i doing wrong here ?   

CROSSHAIR HERO 

CORSAIR CS750M

[iRileyx]

Are all 8c/16t being utilised when the benchmark runs?

[Ryujin2003]

5 minutes ago, NBPC said:

hello friends i put together a ryzen 1700x build i am experiencing two issues 

1.Random freezes and Lags just browsing and watching videos 

2.my Cinebench score is pathetic ( ! ) 960 at best 

i have downloaded the latest BIOS and went with LTT overclocking guide to go up to 4.00 ghz i haven't  touched any other setting besides those my RAM is basic 2133 for the moment and only 8 GB so i have only tweaked CPU 40.00 and voltage 1.42500 and that is it 

what am i doing wrong here ?   

CROSSHAIR HERO 

CORSAIR CS750M

What's your cooling solution? I am able to get 4 with much less voltage.

 

Did you reinstall Windows? Try a clean install with the fresh image from Microsoft.

[NBPC]

thanks for the reply , I think they are ,but how do i make sure though ?

 

[AndersT2]

What temperatures are you getting?

[NBPC]

hello , yes its a completely fresh installation of windows 

[iRileyx]

1 minute ago, NBPC said:

thanks for the reply , I think they are ,but how do i make sure though ?

 

have task manager open when its running.

[NBPC]

i don't go above 45 C i have water cooling

[NBPC]

it shows all 8 cores used 

 

[NBPC]

13 minutes ago, AndersT2 said:

What temperatures are you getting?

this is what it says

[Princess Luna]

Just now, NBPC said:

this is what it says

put it to do cinebench with cpu-z + msi afterburner or hwmonitor open at the side, screen shoot it and send us ^^

[NBPC]

1 minute ago, Princess Cadence said:

put it to do cinebench with cpu-z + msi afterburner or hwmonitor open at the side, screen shoot it and send us ^^

Hello,  this is hwmonitor in the left 

[Princess Luna]

I believe your RAM is bottlenecking you, keep in mind Infinity Fabric makes Ryzen not as good as Intel when comes down to RAM and demands higher frequencies and tighter timings, 16 threads to deal just 8gbs also isn't good.

 

You probably need to upgrade your RAM to 16gbs of 3000ish mhz frequency, that would eliminate the issue, I couldn't see CPU-z but it does seem the processor itself is not throttling its performance for whatever reason.

[NBPC]

2 minutes ago, Princess Cadence said:

I believe your RAM is bottlenecking you, keep in mind Infinity Fabric makes Ryzen not as good as Intel when comes down to RAM and demands higher frequencies and tighter timings, 16 threads to deal just 8gbs also isn't good.

 

You probably need to upgrade your RAM to 16gbs of 3000ish mhz frequency, that would eliminate the issue, I couldn't see CPU-z but it does seem the processor itself is not throttling its performance for whatever reason.

thank you ,i think that could be the case , it actually hope its the RAM ,since i cant see thermal throttling  , core utilization is OK  ,and i have just installed windows ,other people can get 1600 on this processor and i am getting close to half that , i hope that is what it is 

[DrMikeNZ]

21 minutes ago, Princess Cadence said:

You probably need to upgrade your RAM to 16gbs of 3000ish mhz frequency

RAM speed on its own shouldn't be an issue with cinebench. I got 1660cb at 3.8GHz with 2133MHz RAM, and 1680cb at 3.8GHz with 3200MHz RAM (dual channel) on my R7 1700. However, if there is only a single ram stick, then there could be issues.

With the cost of RAM, I would typically only recommend 2666MHz as a "cost effective" option for Ryzen (as if there is any cost effective option for RAM) as 3000+MHz overclocks are not guaranteed with many of the memory controllers limiting it and most infinity fabric bottlenecks are alleviated by 2666Mhz.

1 hour ago, NBPC said:

my RAM is basic 2133 for the moment and only 8 GB

Is this a single stick or 2x 4GB sticks?

[NBPC]

8 hours ago, DrMikeNZ said:

RAM speed on its own shouldn't be an issue with cinebench. I got 1660cb at 3.8GHz with 2133MHz RAM, and 1680cb at 3.8GHz with 3200MHz RAM (dual channel) on my R7 1700. However, if there is only a single ram stick, then there could be issues.

With the cost of RAM, I would typically only recommend 2666MHz as a "cost effective" option for Ryzen (as if there is any cost effective option for RAM) as 3000+MHz overclocks are not guaranteed with many of the memory controllers limiting it and most infinity fabric bottlenecks are alleviated by 2666Mhz.

Is this a single stick or 2x 4GB sticks?

Hello friend, yes its a single stick , i had ordered a single 16GB that got lost in shipping ,(you'd be amazed at how often that happens in Europe) ,and buyer protection is a joke and takes to long if ever to solve issues of that kind ,so to test the system i was forced to go out and buy a single 8GB stick , do you have 16gb of 2x 8GB?

[DrMikeNZ]

1 minute ago, NBPC said:

-snip-

Yes, I have 2x8GB in my Ryzen system.

[NBPC]

so if i get a second stick of 2133 ghz 8GB and run them dual channel i should be seeing proper scores if there is no other issue 

 

[DrMikeNZ]

10 minutes ago, NBPC said:

so if i get a second stick of 2133 ghz 8GB and run them dual channel i should be seeing proper scores if there is no other issue 

I expect there to be another issue causing the majority of the poor performance.

I have just run some tests on my Ryzen system with single channel memory to determine how significant the impact might be, and while running single channel on Ryzen will result in less direct communication with memory to the CPU cores reducing performance somewhat, the reduced performance running single channel in my tests is not as low performance as you are observing in cinebench.

 

Single Channel 2133 MHz, CPU 3.8GHz: 1545cb

Single Channel 3200 MHz, CPU 3.8GHz: 1550cb

Dual Channel 2133 MHz, CPU 3.8GHz: 1660cb

Dual Channel 3200 MHz, CPU 3.8GHz: 1680cb

 

If you clear the CMOS, reset back to stock, what cinebench score do you get?

What clock speed does HWmonitor report the CPU running at under load?

[NBPC]

I have just cleared cmos and reseated the RAM in the slot closest to the processor , I got this message on startup 

please enter setup to recover BIOS setting 

when RAID configuration was built ,ensure to set SATA configuration to RAID mode. I entered bios setup and exited again not changing anything 

booted to windows and I just got 1508 ! 

Thank you so much Man !! But what did I do wrong was it the overclock or the voltage ? Because I would really like to overclock this to 4.0ghz 

[DrMikeNZ]

1 minute ago, NBPC said:

I have just cleared cmos and reseated the RAM in the slot closest to the processor , I got this message on startup 

please enter setup to recover BIOS setting 

when RAID configuration was built ,ensure to set SATA configuration to RAID mode. I entered bios setup and exited again not changing anything 

booted to windows and I just got 1508 ! 

Thank you so much Man !! But what did I do wrong was it the overclock or the voltage ? Because I would really like to overclock this to 4.0ghz 

It might be the voltage. You can try overclocking again although I recommend doing it slowly and incrementally testing as you go taking notes on performance at each step. If you see the performance drop again you can reset the CMOS, keep a close eye on your actual processor clock speed (as read by HWmonitor or AIDA64, not task manager). If the clock speed is dropping down then it could be the overclock is unstable and the system dropping to a low power state to remain stable. You might be able to resolve this with some trial and error by using lower voltages and adjusting the load line calibration etc. If the performance is dropping and the clock speed isn't then there might be something else going on although it would be hard to identify the root cause without more data.

Good luck.

[NBPC]

Update it was the overclock , I tried over clocking it again and tested it in cinebench and it dropped right back down to 960 

[NBPC]

Hello again everyone and Thank you all so much for your Help !

i would like to share my solution and findings so anyone else having a similar issue overclocking the R7 1700X paired with an Asus Crosshair (and for some reason cheap RAM) can work around this ,i first wanted to eliminate the possibility of thermal throttling , so i removed the water cooler cleaned and reapplied thermal paste (i don't know if i should do that or not ,or even if it made any difference) the cooler had its own Pre-Applied ,thermal paste ,which seemed to be working fine ,but i wanted to be sure , at first i got higher temperatures but as time went by it started to drop lower than before so great , i then got into the BIOS for the 45th time today , and tried a different method of overclocking 

Custom CPU core ratio -> Manual

>FID 156

>DID 8

 

CPU Core Voltage -> offset Mode 

 CPU Offset Mode Sign - (minus)

-CPU Core Voltage Offset 0.00625

 

I Run Cinebench again and voilà

1672

[just_dave]

2 hours ago, NBPC said:

I have just cleared cmos and reseated the RAM in the slot closest to the processor , I got this message on startup 

please enter setup to recover BIOS setting 

when RAID configuration was built ,ensure to set SATA configuration to RAID mode. I entered bios setup and exited again not changing anything 

booted to windows and I just got 1508 ! 

Thank you so much Man !! But what did I do wrong was it the overclock or the voltage ? Because I would really like to overclock this to 4.0ghz 

Golden rule for Ryzen: 2 sticks, single rank, dual channel, speed over 2933MHz. 2 sticks have to be placed in the 2nd and 4th slot.