Windows 10 install issue

[commanderZiltoid]

I am attemtping to install windows 10 and I receive the following error message directly after "copying files" completes:

 

File: \windows\System32\drivers\tcpip.sys

The operating system couldn't be loaded because a critical system driver is missing or contains errors.

 

 

My hardware is as follows (if more required please feel free to ask):

> Asus sabertooth 990fx mobo
> FX8350 CPU
> XFX RX480 GPU
> Kingston HyperX Predator m.2 pcie g2 x4 solid state drive 240GB

 

I am attempting to install via a usb drive which I purchased and payed almost $200 for specifically to avoid problems like this...lot of good that did.

 

Before install I used dban to wipe windows 7 from the drive to prevent any conflicts.

 

Does anyone have any suggestions? I'm not sure how to proceed at this point.

[Gungpae]

If you can get to a command prompt via Startup Repair try this:

Trouble Shoot -> Advanced Options -> Command Prompt

CMD> bootrec /scanos

CMD> bootrec /rebuildbcd

CMD> bootrec /fixmbr

CMD> bootrec /fixboot

Reboot.

[MrDrWho13]

Can you show us what appears under the part of the installation where you choose the drives?

[commanderZiltoid]

Just now, MrDrWho13 said:

Can you show us what appears under the part of the installation where you choose the drives?

I'm afraid it doesn't get that far. I insert the windows 10 usb drive, power on the pc, go into my boot menu and select the drive, a screen appears and says copying files, then once it completes I receive the screenshot in my original post. For a brief moment (half a second or less) the windows 10 icon will display before showing that screenshot.

[MrDrWho13]

1 minute ago, commanderZiltoid said:

I'm afraid it doesn't get that far. I insert the windows 10 usb drive, power on the pc, go into my boot menu and select the drive, a screen appears and says copying files, then once it completes I receive the screenshot in my original post. For a brief moment (half a second or less) the windows 10 icon will display before showing that screenshot.

Hm I would stick the drive in another computer and reformat it.

[NumLock21]

Try installing on a standard SATA drive, not a M.2

Try using a different USB port, like one from the back of the board.

And paying $200 was for the retail license, which comes with a key card.

[Gungpae]

5 minutes ago, commanderZiltoid said:

I'm afraid it doesn't get that far. I insert the windows 10 usb drive, power on the pc, go into my boot menu and select the drive, a screen appears and says copying files, then once it completes I receive the screenshot in my original post. For a brief moment (half a second or less) the windows 10 icon will display before showing that screenshot.

wait how are you using an m.2 drive in an AM3+ motherboard?

[commanderZiltoid]

Just now, MrDrWho13 said:

Hm I would stick the drive in another computer and reformat it.

I bought the drive pre-loaded with windows 10, and don't have an iso to reformat it with. I suppose I could find one though. I may try putting the drive in another pc and seeing if I can get past that error. That would tell me it's something with my machine and not the drive.

[commanderZiltoid]

Just now, Gungpae said:

wait how are you using an m.2 drive in an AM3+ motherboard?

It's using pcie. I have the 240gb version of this guy here.

[Gungpae]

1 minute ago, commanderZiltoid said:

It's using pcie. I have the 240gb version of this guy here.

where is it plugged into?

[MrDrWho13]

1 minute ago, commanderZiltoid said:

I bought the drive pre-loaded with windows 10, and don't have an iso to reformat it with. I suppose I could find one though. I may try putting the drive in another pc and seeing if I can get past that error. That would tell me it's something with my machine and not the drive.

Where did you buy this preloaded drive? I would reinstall and use your licence key from the retail package as mentioned. You might have an install disc or might need to burn a new one on another pc.

[commanderZiltoid]

8 minutes ago, Gungpae said:

where is it plugged into?

A pcie port. Second one down from the top of that board, underneath my gpu.

[commanderZiltoid]

8 minutes ago, MrDrWho13 said:

Where did you buy this preloaded drive? I would reinstall and use your licence key from the retail package as mentioned. You might have an install disc or might need to burn a new one on another pc.

I purchased it off of newegg: https://www.newegg.com/Product/Product.aspx?Item=N82E16832588529&cm_re=windows_10_thumb_drive-_-32-588-529-_-Product

[commanderZiltoid]

I have confirmed it is the usb drive. I attempted the install in another machine, and it had the same issue. Does anyone have a link to where I can download windows 10 pro 64bit iso? Like a legit link? I've been stumbling around the micro$oft site, but sh!ts confusing.

[Gungpae]

5 minutes ago, commanderZiltoid said:

I have confirmed it is the usb drive. I attempted the install in another machine, and it had the same issue. Does anyone have a link to where I can download windows 10 pro 64bit iso? Like a legit link? I've been stumbling around the micro$oft site, but sh!ts confusing.

https://www.microsoft.com/en-us/software-download/windows10

[commanderZiltoid]

5 minutes ago, Gungpae said:

https://www.microsoft.com/en-us/software-download/windows10

Greatly appreciated kind sir and or madam. Now I get to wait 3 - 4 days for it to download via my horrible internet connection. Thanks Microsoft!

[agent_x007]

Just to be sure : Does your board have UEFI BIOS ?

[commanderZiltoid]

4 minutes ago, agent_x007 said:

Just to be sure : Does your board have UEFI BIOS ?

It does. The second machine I tested it in does not.

[agent_x007]

Awesome
Now you only need to mod it for NVMe booting to work properly.
Here's a guide for that : LINK.
I assume, you are running EFI startup and GPT drive ?

[commanderZiltoid]

7 minutes ago, agent_x007 said:

Awesome
Now you only need to mod it for NVMe booting to work properly.
Here's a guide for that : LINK.
I assume, you are ruinning EFI startup and GPT drive.

Can you explain to me why I would need to do this if the drive didn't work in either motherboard? One UEFI and one Non-UEFI. I have also installed windows 7 on the machine in question via usb twice in the past.

 

Not sure what "EFI startup and GPT drive" are?

[agent_x007]

NVMe drive boot requires EFI booting to work.
EFI booting for Windows works only on GPT drives.

NVMe for non-UEFI motherboards :
If Motherboard doesn't have UEFI BIOS, you need 3-rd party software (Clover/DUET) to bypass this limitation (with few other bits and bobs).

NVMe for UEFI boards before Z97 :
UEFI BIOS doesn't have a nvmexpress booting code inside, which enables seeing NVMe as bootable drive under EFI mode.
Without it, even IF you install Windows, you will not have a disk available to boot from (it simply won't be available in booting options).

You can use WIndows 7 because it works by default on Legacy mode.
Windows 8/8.1/10 can use EFI booting or UEFI-CSM as default (depending on UEFI/BIOS boot settings).
They do support Legacy booting as well.
 

EFI booting example : 

"Windows Boot Manager" is a option you should pick instead of Windows bootable GPT drive.

[commanderZiltoid]

30 minutes ago, agent_x007 said:

NVMe drive boot requires EFI booting to work.
EFI booting for Windows works only on GPT drives.

NVMe for non-UEFI motherboards :
If Motherboard doesn't have UEFI BIOS, you need 3-rd party software (Clover/DUET) to bypass this limitation (with few other bits and bobs).

NVMe for UEFI boards before Z97 :
UEFI BIOS doesn't have a nvmexpress booting code inside, which enables seeing NVMe as bootable drive under EFI mode.
Without it, even IF you install Windows, you will not have a disk available to boot from (it simply won't be available in booting options).

You can use WIndows 7 because it works by default on Legacy mode.
Windows 8/8.1/10 can use EFI booting or UEFI-CSM as default (depending on UEFI/BIOS boot settings).
They do support Legacy booting as well.
 

EFI booting example : 
"Windows Boot Manager" is a option you should pick instead of Windows bootable GPT drive.

Thank you for bringing this to my attention! Probably saved me another panic attack.

[agent_x007]

No problem
Good luck.