Microsoft word 80% cpu usage

[Ningols]

Hello everyone

 

I recently noticed that my fans started to ramp up when using word, and even when I was doing nothing on it, so I went in the task manager and saw that word was using 80% cpu usage on my i5 6600k OC at 4.4GHz !

Even weirder, the more pixels word is using, the more cpu it will use

Here's different window placement with their cpu usage

 

Fullscreen 4k

Spoiler

Corner 4k

Spoiler

Fullscreen 1080p (second monitor)

Spoiler

Corner 1080p

Spoiler

Minimized, either monitor

Spoiler

 

 

Does anyone already had this problem?

 

Note : the document opened was 13 pages long, with 2700 words

[Moress]

Just opened mine with a shorter document and it was using 0.1% of my CPU while open. Have you tried another document?

[vanished]

Do you have hardware acceleration enabled for it?

[Ningols]

4 minutes ago, Moress said:

Just opened mine with a shorter document and it was using 0.1% of my CPU while open. Have you tried another document?

I tried with a new file and made 13 pages, it was at max 10% usage, so normal I guess

When i try another similar file, it only uses about 40 cpu

It stays at 40% with both files open in fullscreen, but goes up to 80% again when i close the 2nd file

[Ningols]

6 minutes ago, Ryan_Vickers said:

Do you have hardware acceleration enabled for it?

I'm not sure, but I never enabled it myself though

[vanished]

1 minute ago, Ningols1598 said:

I'm not sure, but I never enabled it myself though

By default it should be on unless you disable it:

 

(btw that's a really stupid interface.  Things should always be worded as a positive, so you would check to enable, not uncheck to not disable  but I digress)

[Ningols]

1 minute ago, Ryan_Vickers said:

By default it should be on unless you disable it:

 

(btw that's a really stupid interface.  Things should always be worded as a positive, so you would check to enable, not uncheck to not disable  but I digress)

It was enabled, I unchecked it and it's still the same, even after closing and reopening the file

[vanished]

Just now, Ningols1598 said:

It was enabled, I unchecked it and it's still the same, even after closing and reopening the file

If you open a document with just a few pages and try scrolling, is it smooth or does it break up quite a bit and lag?  If it does, I think this is the problem... in the past when I've played with this "feature", it has often not reenabled even when restarting word and tbh I'm not sure what causes it to finally flip, but I think you'll want to leave the acceleration on (unchecked).

[Ningols]

2 minutes ago, Ryan_Vickers said:

If you open a document with just a few pages and try scrolling, is it smooth or does it break up quite a bit and lag?  If it does, I think this is the problem... in the past when I've played with this "feature", it has often not reenabled even when restarting word and tbh I'm not sure what causes it to finally flip, but I think you'll want to leave the acceleration on (unchecked).

It lags a lots when scrolling

Even holding left-click on the window and moving it is extremely laggy

[Ningols]

And there is as much lag with hardware acceleration enabled or disabled

[vanished]

2 minutes ago, Ningols1598 said:

It lags a lots when scrolling

Even holding left-click on the window and moving it is extremely laggy

Oh, does this happen with everything?  Sounds like you might not have video drivers installed  

[Ningols]

1 minute ago, Ryan_Vickers said:

Oh, does this happen with everything?  Sounds like you might not have video drivers installed  

Only with word, and excel too now that I think of it

And my video drivers are up to date 

 

[vanished]

Just now, Ningols1598 said:

Only with word, and excel too now that I think of it

And my video drivers are up to date 

 

That's really strange... well it definitely seems like a hardware acceleration issue, but I can't think what would affect the entire office suite but nothing else >_<

[Ningols]

1 minute ago, Ryan_Vickers said:

That's really strange... well it definitely seems like a hardware acceleration issue, but I can't think what would affect the entire office suite but nothing else >_<

Maybe Microsoft's bugs free and totally not spying on anyone operating system? 

[scho228901]

Seeing this same problem...talk about annoying. I've got a really beefy laptop. i7, 48GB of RAM, NVMe disks....I had to stop my VMs in order to edit a Word doct at full screen due to it using 40-60% CPU on a 29" UWHD screen.

[scho228901]

@Ningols1598 it appears the issue is driven due to the view we're using within Word. If you switch out of Print Layout the CPU usage for Word goes to almost nothing. I can't stand using anything but Print Layout...but it does resolve the usage issue we're seeing.

[Ningols]

3 hours ago, scho228901 said:

@Ningols1598 it appears the issue is driven due to the view we're using within Word. If you switch out of Print Layout the CPU usage for Word goes to almost nothing. I can't stand using anything but Print Layout...but it does resolve the usage issue we're seeing.

Oh, didn’t think of that, I’ll try that then

[Ningols]

On 8/5/2017 at 5:38 PM, Ryan_Vickers said:

That's really strange... well it definitely seems like a hardware acceleration issue, but I can't think what would affect the entire office suite but nothing else >_<

 

4 hours ago, scho228901 said:

@Ningols1598 it appears the issue is driven due to the view we're using within Word. If you switch out of Print Layout the CPU usage for Word goes to almost nothing. I can't stand using anything but Print Layout...but it does resolve the usage issue we're seeing.

Yep, it was the print layout. At least I don't need to edit files for now, so the read mode will do