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Need some basic help

MostUnwanted
By MostUnwanted
in Troubleshooting
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Posted
8 hours ago, MostUnwanted said:

I have a Razer Hex Naga  v1 and for some reason the mouse just completely powers down and stops working, It's plugged in and everything but idk what the issue is, Every time i restart my pc it works normally but the same thing happens every 30 minutes or so. Any tips? 

Try another usb port, check usb power suspend settings

Have you tried to perform a sudden temporary interrupt of the electricity flow to your computational device followed by a re-initialization procedure of the central processing unit and associated components?


Personal Rig Specs

Spoiler

CPU: Intel Core i7-7700K @ 4.8GHZ
Motherboard: Asus ROG STRIX Z270H GAMING
Graphics Card: Inno3D ICHILL GEFORCE GTX 1080 TI X3 ULTRA
RAM: Corsair Vengeance LPX Black DDR4 2x8GB @ 3GHZ
Storage: 2 x Samsung NVMe SSD 960 EVO 256GB in Raid | 2 x Seagate 4TB Expansion Desktop 

(seagates are originally external drives removed from casing and installed internally)
PSU: Seasonic Prime Titanium 850W 
Case: Mission SG GGX 3.5 (same as Rosewill Cullinan or Anidees AI Crystal with other stock fans)
Cooling: Kraken X62 for CPU, Corsair H55 with NZXT Kraken G12 for GPU 

 

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Posted
9 hours ago, MostUnwanted said:

I have a Razer Hex Naga  v1 and for some reason the mouse just completely powers down and stops working, It's plugged in and everything but idk what the issue is, Every time i restart my pc it works normally but the same thing happens every 30 minutes or so. Any tips? 

What operating system are you running ? What kind of USB port are you plugging it into? potentially a hub?

CPU: i7-4770k @4.8ghz---Motherboard: Asus Sabertooth z97---Ram 32gb Corsair Vengeance---GPU: 2 EVGA GTX 980 4gb way sli---Case: Corsair 600T White---Storage: 500gb 850 Pro & WD Black 4tb---PSU: Corsair RM1000

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11 hours ago, Changis said:

Try another usb port, check usb power suspend settings

I plugged it into a different port and it worked but only for a short while, once i plugged it into all of them it just stopped working on any no matter where i plug it until i restart. I also unchecked the box

Capture2.PNG

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Posted
6 hours ago, MostUnwanted said:

Windows 7,  type A (the blue slot thing) also it says usb device not recognised.

Try reinstalling usb drivers..

Have you tried to perform a sudden temporary interrupt of the electricity flow to your computational device followed by a re-initialization procedure of the central processing unit and associated components?


Personal Rig Specs

Spoiler

CPU: Intel Core i7-7700K @ 4.8GHZ
Motherboard: Asus ROG STRIX Z270H GAMING
Graphics Card: Inno3D ICHILL GEFORCE GTX 1080 TI X3 ULTRA
RAM: Corsair Vengeance LPX Black DDR4 2x8GB @ 3GHZ
Storage: 2 x Samsung NVMe SSD 960 EVO 256GB in Raid | 2 x Seagate 4TB Expansion Desktop 

(seagates are originally external drives removed from casing and installed internally)
PSU: Seasonic Prime Titanium 850W 
Case: Mission SG GGX 3.5 (same as Rosewill Cullinan or Anidees AI Crystal with other stock fans)
Cooling: Kraken X62 for CPU, Corsair H55 with NZXT Kraken G12 for GPU 

 

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