Error Code 0x36B3

baigel · July 19, 2017

When I updated from windows 8.1 to 10 the update did not go well and I got some corrupt files. Now I can't open the control panel and many programs don't work. Even at startup I get similar messages about applications. I tried doing a reinstall but it gives me this error :-

"The file 'autorun.dll' could not be loaded or is corrupt. Setup could not continue. Error code is [0x36B3]"

How do I fix this.

MadModder · July 19, 2017

@TheEnchantedAxeYT You can try to download/install it manually here:

https://www.catalog.update.microsoft.com/Search.aspx?q=KB4015217

Gung Pow Chicken · July 19, 2017

I honestly never recommend doing an upgrade to a different os (newer) , there tends to be more issues than it's worth.

What kind of laptop are you using ? Most brands have a key built into the BIOS that have upgrade rights to windows 10, you can easily download a clean OEM ISO from Microsoft and perform a clean install.

I would just recommend doing a backup of applications and your personal data, from there you can just do a fresh install which is clean and simple. Most of the basic drivers will default with a Windows 10 install and once it's connected to the Internet it will usually download the correct drivers. Depending on your laptop manufacture, you will have SCCM packages available.