Ryzen Memory Issue?

[Addaam]

 

My sincerest thanks for your time. I'm at wits end! It might seem rude to create an account to simply seek help... So I do apologise, I am simply at a loss.

Seemingly randomly my pc will BSOD with a variety of different errors. This has been happening for months and is very sporadic in nature, not erroring days and then crashing repetitively. This issue has been present since I bought and built the pc, and occasionally is accompanied the graphics driver crashing as well.

Machine specs are as follows;

• MSI x370 Gaming Pro Carbon motherboard
• AMD Ryzen 7 1700x processor
• Corsair Hydro Series H100i 240mm Liquid CPU Cooler
• MSI GeForce 1080 Gaming X+ 8GB
• SAMSUNG 960 EVO NVMe M.2 250gb SSD
• Corsair Vengeance LPX CMK32GX4M2A2400C14 32GB (2x16GB) DDR4
• Corsair HX750i 750W 80 Plus Platinum Power Supply
• Corsair Crystal 570X RGB Black ATX Case

Initially I thought it was a software issue with Overwatch, then I came under the impression it was the graphics card vRAM having a fault but I have since sent it away for warranty and I am still running into issues.

Bios version is 7A32v17

All drivers are up to date (as far as I can tell).

I have tried reinstalling windows at least 4 times, and have tried a multitude of ram overclock (or… modifying clock) configuration, finding the slower XMP profile  (2133, 14-16-16-39) to be most stable.
Memtest and windows extended memory diagnostic return no issues.

chkdsk comes back clean, basically everything I can find comes back clean.

 

BSOD errors as follows: 

• Page_fault_in_nonpaged_area
• Unexpected_store_exception
• Critical_process_died
• Driver_irql_not_less_or_equal
• Attempted_write_to_readonly_memory
• System thread exception not handled
• Kmode_exception_not_handled
• System_service_exception
• Dpc_watchdog_violation
• Unexpected_kernel_mode_trap
• Memory_management
• Bad_object_header

I've done my best to provide all useful information as succinctly as possible, but please do let me know if I have done something incorrectly!

Also, over the course of troubleshooting the issue I have collected a fair bit of data. If I need to provide some information in particular, please let me know! 

 

Simply put, how should I proceed to get my system stable?

[GirlFromYonder]

Are you overclocked?

[Addaam]

Just now, DeezNoNos said:

Are you overclocked?

Everything is out of the box. The ram uses the 2133mhz XMP preset and I am to understand that the graphics card comes factory overclocked. I have not changed anything by hand, 

[Ophidio]

One problem I'm seeing is your RAM isn't compatible with the motherboard itself according to the MSI website. Most 32GB kits that are 2x16GB aren't compatible with most Ryzen motherboards. 

[GirlFromYonder]

1 minute ago, Addaam said:

Everything is out of the box. The ram uses the 2133mhz XMP preset and I am to understand that the graphics card comes factory overclocked. I have not changed anything by hand, 

Run mem test http://www.memtest86.com/

and run a gpu stress test: furmark

and a cpu stress test: prime 95

[Addaam]

Just now, Ophidio said:

One problem I'm seeing is your RAM isn't compatible with the motherboard itself according to the MSI website. Most 32GB kits that are 2x16GB aren't compatible with most Ryzen motherboards. 

Hmm. That was an oversight on my part. Is it odd that it would have such an unpredictable effect on system stability? I will file for warranty now, hopefully pccasegear are kind :-)

[GirlFromYonder]

3 minutes ago, Ophidio said:

One problem I'm seeing is your RAM isn't compatible with the motherboard itself according to the MSI website. Most 32GB kits that are 2x16GB aren't compatible with most Ryzen motherboards. 

I though they ironed it out

[Addaam]

Just now, DeezNoNos said:

Run mem test http://www.memtest86.com/

and run a gpu stress test: furmark

and a cpu stress test: prime 95

I have run all of these in the past and have never found an issue, but not since my last install of windows. I will do so again. 

[Addaam]

While running the prime 95 test, I got a BSOD, here are the details from WhoCrashed. I ran the test again it it completed without crashing, and I've included the report it created. 
On Tue 18/07/2017 1:16:34 AM your computer crashed
crash dump file: C:\Windows\Minidump\071817-5750-01.dmp
This was probably caused by the following module: npfs.sys (0xFFFFF80BD38AA7DB)
Bugcheck code: 0x50 (0xFFFFD98B4F320CB0, 0x0, 0xFFFFF80BD38AA7DB, 0x2)
Error: PAGE_FAULT_IN_NONPAGED_AREA
file path: C:\Windows\system32\drivers\npfs.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NPFS Driver
Bug check description: This indicates that invalid system memory has been referenced.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.

results.txt

[Addaam]

Furthermore, I have run the FurMark GPU benchmark and got the following score. http://www.ozone3d.net/gpudb/score.php?which=438227

I also thought I should mention that occasionally I notice that half my RAM (16 out of 32gb) Is consumed for shared video memory). This might be unnecessary embellishment, but at the off chance it is not I thought I should add that. 

[Ophidio]

41 minutes ago, Addaam said:

Hmm. That was an oversight on my part. Is it odd that it would have such an unpredictable effect on system stability? I will file for warranty now, hopefully pccasegear are kind :-)

Not at all, I have an AMD FX 8350 and the first kit of RAM I had did this exact same thing so I looked up mobo/ram compatibility for it and apparently my mobo was picky about timings so I sent the RAM back and got RAM with the correct timings and my issue was solved. Still got some random BSOD's here and there but they were always driver related after I fixed that RAM issue. 

 

43 minutes ago, DeezNoNos said:

I though they ironed it out

You would think they would have but does AMD ever really iron things out? Out of all the boards I've considered for my Ryzen build there are only two memory kits on their comp. list that are 16GB modules. One of those kits being Corsair Dominator Platinum and the other being Kingston HyperX Predator.

[Addaam]

Ah okay, thats reassuring. Hopefully my provider will accept this as reasonable as its been a while since the parts arrived with me :-/ I should have posted here sooner!
I'm running the memtest at the moment, but I remember from last time these things take a fair bit of time so I will be leaving it to run overnight :-) 

[Normaron]

Hi Addaam,

Has your problem solved? If yes, what did you do? I am having the issue similar to what you have mentioned and I also have a 32gb (16gbx2) Ram kit.