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I just recently got a Razer Kraken 7.1 Chroma (V1) from a friend, and I have been noticing a ton of issues with the audio in Overwatch. The music on the menu screen especially sounds distorted and crackly, and I can't seem to find a solution anywhere. I have tried reinstalling the Realtek audio drivers and the Razer drivers, and neither have made a difference. I would like to be able to play without this issue, so please help!

PC Specs:

AMD Ryzen 5 2600X, Scythe Fuma 2, EVGA GTX 1070 FTW, 2x16GB G.Skill TridentZ Neo DDR4-3600, WD Black 500GB NVME SSD, 2TB WD Green HDD, ASUS ROG STRIX X570-I GAMING, SilverStone SX700-G, Cooler Master NR200P

 

Designed for Windows Vista

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Check near the plugs (both sides) for any damage but does this only happen in OW?

Im mostly on discord now and you can find me on my profile

 

My Build: Xeon 2630L V, RX 560 2gb, 8gb ddr4 1866, EVGA 450BV 

My Laptop #1: i3-5020U, 8gb of DDR3, Intel HD 5500

 

 

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Just now, Billy_Mays said:

Check near the plugs (both sides) for any damage but does this only happen in OW?

The headset and cord are both in great condition, so I doubt it's caused by physical damage. And yes, it only happens in Overwatch. I have tried every other program I own, including Hearthstone, which is another Blizzard game and that had no issues.

PC Specs:

AMD Ryzen 5 2600X, Scythe Fuma 2, EVGA GTX 1070 FTW, 2x16GB G.Skill TridentZ Neo DDR4-3600, WD Black 500GB NVME SSD, 2TB WD Green HDD, ASUS ROG STRIX X570-I GAMING, SilverStone SX700-G, Cooler Master NR200P

 

Designed for Windows Vista

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7 minutes ago, lightningdude38 said:

The headset and cord are both in great condition, so I doubt it's caused by physical damage. And yes, it only happens in Overwatch. I have tried every other program I own, including Hearthstone, which is another Blizzard game and that had no issues.

http://www.tomsguide.com/answers/id-3112273/razer-kraken-chroma-headset-working-perfectly-overwatch.html

Im mostly on discord now and you can find me on my profile

 

My Build: Xeon 2630L V, RX 560 2gb, 8gb ddr4 1866, EVGA 450BV 

My Laptop #1: i3-5020U, 8gb of DDR3, Intel HD 5500

 

 

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https://linustechtips.com/topic/805644-overwatch-audio-issues/#findComment-10122659
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