New System problems

[Adam Crow]

i purchased a new machine to upgrade from a FX 6300. curious question. is CPU-Z misdiagnosing my core count because its showing 2C/4T and i am a bit lost on that.

but really ever since i re did my computer i get crashes from the simplistic task. like watching a VLC movie. my specs are below but i would love some insight because i am about to take this back and i would hate to do so

 

Spec:

Motherboard: Gigabyte A320M-HD2

CPU: Ryzen R5 1400

Ram Corsair Vengeance LPX 16GB 3200 Mhz 

GPU: MSI GTX 970

PSU: Thermaltake 750M Gold

[Ordinarily_Greater]

2 minutes ago, Adam Crow said:

i purchased a new machine to upgrade from a FX 6300. curious question. is CPU-Z misdiagnosing my core count because its showing 2C/4T and i am a bit lost on that.

but really ever since i re did my computer i get crashes from the simplistic task. like watching a VLC movie. my specs are below but i would love some insight because i am about to take this back and i would hate to do so

 

Spec:

Motherboard: Gigabyte A320M-HD2

CPU: Ryzen R5 1400

Ram Corsair Vengeance LPX 16GB 3200 Mhz 

GPU: MSI GTX 970

PSU: Thermaltake 750M Gold

The motherboard may be the problem

[DrMikeNZ]

First thing I would check is if the motherboard BIOS version is up to date.

[Adam Crow]

3 minutes ago, DrMikeNZ said:

First thing I would check is if the motherboard BIOS version is up to date.

first thing i did

[DrMikeNZ]

Just now, Adam Crow said:

first thing i did

Next I would make sure CPU-z is up to date, and confirm the diagnosis with another monitoring tool (AIDA64 and HWinfo).

If they are in agreement it is likely a hardware issue.

[Adam Crow]

3 minutes ago, DrMikeNZ said:

Next I would make sure CPU-z is up to date, and confirm the diagnosis with another monitoring tool (AIDA64 and HWinfo).

If they are in agreement it is likely a hardware issue.

CPU-Z is picking up 2C/4T and it is the latest version (i have to do a full OS Install) temps on core #0 is showing but Core#2 is completely 0