Elantech touchpad problems!!

[wbk]

Hi!

I recently bought a Asus Zenbook UX310UQK and the touchpad is horrible!
It's unresponsive, missing gestures and in general just bad...

The laptop comes with some pre-installed app called "Asus Smart Gesture", which isn't any better. The computer also has a driver called Asus precision, it's located under "Human interface devices". Finally the computer has a windows driver called "HID-Compatible mouse".

With all my previous laptops I have been able to install Elantech's touchpad driver, which have been working perfectly for me! But I'm not able to install it on my new machine..
I can install the Elan program so it shows in the tab in my touchpad properties, but it doesn't seems to connect to my touchpad at all..

Anybody who has seems this problem before? And is there a solution?

Edited June 1, 2017 by wbk

[Ashleyyyy]

the touchpad in your laptop isn't made by elan, and that's why that driver doesn't work.

 

have you tried cleaning your touchpad? that works sometimes.

 

does your laptop have an asus utility installed to update the drivers? if so, do that.