Ryzen 5 1600 Problems!

[DavidF]

Hi,

 

I recently bought a Ryzen 5 1600 processor from Newegg.com and I have the computer up and running but everything is just going crazy and I need help! I do not know if the CPU is defective or what but all programs report different read outs from the chip. Tought I would come to ask for help from the community as I am not very knowledgeable in this stuff.

 

First:

https://i.gyazo.com/30bc71b8cd2cfbfa34ce677d41fe82e3.png 

This is from AMD Ryzen Master software, why does the program report that the CPU is running at 3.4 GHz when it SAYS its 3.2 GHz out of the box? I did not overclock this chip nor did I mess with it in the bios to do so as that would void my warranty.

https://i.gyazo.com/1eae23a4207f319fc9db56a203ac7876.png

Shown from windows it says the CPU is at 3.33 GHz (This moves around) but the Maximum Speed is 3.20 GHz. (Why is the CPU overclocking itself??)

 

 

2nd: The temperate is ALL OVER the place, its just jumping around everywhere and every program I use gives a different number, its high to begin with, as this is idle. The temperature does not change when the CPU is under load. Shown here is a gif of the temperature moving in this cycle.

https://i.gyazo.com/a47006c469f7feae151dcddc8c13bc21.mp4

 

3rd: The "Core Voltage" in Ryzen master is shown at 1.2150 volts but it moves up and down (I think this is because it is set to "Auto" in the bios) but in the BIOS and CPU-Z (MSI) is both reports the vCore at 1.456V (AMD has stated that this is dangerous, again I DID NOT do anything such as overclocking the CPU as that would void the warranty) NOTE: CPU-Z also reports the clock speed to be at 3.4 GHz

https://i.gyazo.com/91a08a96e8a65a7933c1ab0abf138508.png

 

Every time I reboot the computer the temperature moves to another range (It is jumping between 60c and 70c at IDLE).

 

Please I need help I fear this chip is bad, It runs perfectly fine from what I can tell and provides good performance but all these readouts really concern me!

 

System Specs below:

Ryzen 5 1600 3.2 GHz

MSI B-350 Gaming Pro Carbon AM4

16 GB Corsair VENGEANCE LPX 3200 MHz (Could only get this to 3000 MHz with latest bios update, all these problems were the same before bios update FYI)

GTX 970 FTW OC 4GB V-RAM

Windows 10 Pro (I downloaded the Ryzen power plan from AMDs website and am using it on this computer, same problem before and after power plan)

250GB Samsung SSD (Windows is on this)

2TB Western Digital Black HDD

All drivers are the latest as well as BIOS

[PineyCreek]

3.2 is the base clock.  It can boost up to 3.6 on its own.  This is from the factory.  You aren't voiding your warranty.  Not sure about the other two items.

[DavidF]

3 minutes ago, PineyCreek said:

3.2 is the base clock.  It can boost up to 3.6 on its own.  This is from the factory.  You aren't voiding your warranty.  Not sure about the other two items.

I thought it would only boost if I enabled "Game Boost" feature in the BIOS? I thought it would stick to 3.2GHz, also I heard that voltage it is auto setting itself too is dangerous to the chip! How do I not know that the computer is trying to kill itself?

[Blebekblebek]

CPU has been like this for at least a decade, it will throttle when it's idle, and go up when it's active. how is this surprising you?

 

Doesn't matter intel or AMD

 

About voltage it will only use voltage that already required in first place to accommodate fluctuation in speed.

 

The only concern here is the temp, re-apply your thermal paste maybe. or even better get 3rd party cooler?

[DavidF]

7 minutes ago, Blebekblebek said:

CPU has been like this for at least a decade, it will throttle when it's idle, and go up when it's active. how is this surprising you?

 

Doesn't matter intel or AMD

 

About voltage it will only use voltage that already required in first place to accommodate fluctuation in speed.

 

The only concern here is the temp, re-apply your thermal paste maybe. or even better get 3rd party cooler?

It may be from a sketchy installation or old thermal paste? The bracket on the mobo did not have "glue" on it so it did not stick to the back of the mobo so it was VERY hard to install the cooler so I suspect there might be a pressure issue. So the CPU is not using that voltage all the time as it shows in the program?

 

I have built other computers but never got into anything like this before... haha

[Simon771]

Stock voltages are fine. It was showing me 1,417V on R7 1700 on stock settings.

Frequency should be between 1GHz and 3,6GHz ... dpends on usage. That's all normal and no problems with warranty.

60-70°C at idle ... that's not okay. Even with stock cooler I managed to get idle temps to 28°C. Now that I have it OCed it's 40°C at idle and 72°C after hours of aida64.

 

So your temps are either showing wrong, or you mounted that cooler badly.

[Blebekblebek]

7 minutes ago, DavidF said:

It may be from a sketchy installation or old thermal paste? The bracket on the mobo did not have "glue" on it so it did not stick to the back of the mobo so it was VERY hard to install the cooler so I suspect there might be a pressure issue. So the CPU is not using that voltage all the time as it shows in the program?

 

I have built other computers but never got into anything like this before... haha

old thermal paste?
glue?

all heatsink comes with "new" thermal paste if it's packed  with it.

AMD installation is so much easier than Intel because it has a bracket on motherboard.

 

I think you mess up with something here.

[DavidF]

1 minute ago, Simon771 said:

Stock voltages are fine. It was showing me 1,417V on R7 1700 on stock settings.

Frequency should be between 1GHz and 3,6GHz ... dpends on usage. That's all normal and no problems with warranty.

60-70°C at idle ... that's not okay. Even with stock cooler I managed to get idle temps to 28°C. Now that I have it OCed it's 40°C at idle and 72°C after hours of aida64.

 

So your temps are either showing wrong, or you mounted that cooler badly.

Maybe it is misreading the thermals? I dont understand why it is jumping around so much (Shown in the gif I made) it is just stuck in that loop of shooting up then coming down in the SAME order each time. My old FX-8350 on its stock cooler was 45c idle and 65c load with the same thermal paste.

 

Does thermal paste go bad over time? It was in a syringe tube.

[DavidF]

2 minutes ago, Blebekblebek said:

old thermal paste?
glue?

all heatsink comes with "new" thermal paste if it's packed  with it.

AMD installation is so much easier than Intel because it has a bracket on motherboard.

 

I think you mess up with something here.

3 minutes and 43 seconds, this is how the manual was to install the Ryzen 5 1600. The "Backplate" did not have adhesive on it and when I took the black things off the front of the board the backplate just fell off and had nothing on it. So I had to press that against the back of the mobo as I put the thermal paste on the cpu (Pea size) and pressed the cooler down onto the cpu and tightened the screws into the bracket. It feels secure but I dont know if there is enough pressure.

[Blebekblebek]

unfortunately I'm at work, I can't watch youtube.

Try to reapply thermal paste again and add more into it.

[Simon771]

2 hours ago, DavidF said:

Maybe it is misreading the thermals? I dont understand why it is jumping around so much (Shown in the gif I made) it is just stuck in that loop of shooting up then coming down in the SAME order each time. My old FX-8350 on its stock cooler was 45c idle and 65c load with the same thermal paste.

 

Does thermal paste go bad over time? It was in a syringe tube.

Well if Ryzen Master is showing you 70°C at idle, something must be wrong from your installation.

If you want to have accurate temps, use Ryzen Master because that one is 100% showing the right temps.

 

I'm using HWinfo and it's showing sme temps on my R7 1700, but can't say for sure if it's same for other CPUs aswell.

 

Anyway ... if you get 70°C at idle in Ryzen Master, you need to remove cooler, and check what happened. Is it touching your CPU enough or not. 

 

It's weird because stock cooler with preaplied TIM that I used gave me very good idle temps (28-32°C) and at load it was under 55°C at all times. With stock settings ofc.

Hopefully you find a reason for your bad temps, and solve it  

[DavidF]

A little update, I have not tried to re-install my cooler because that will be my last resort but I have found interesting findings by observing programs.

I circled in color the cpu activity to the jumps in temperatures being shown on MSI-Commander Center Application. This is sitting at idle and my temperature is sitting at 40c and is jumping to 50c at least twice within a minute (Shown on cpu activity graph). You could see the 10c jumps on the graph on the right (Distance traveled).

 

Anyone know what could cause these random cpu activity jumps? They are not severe but seems to be making the temperature spike when doing so. I have confirmed Ryzen Master and MSI Command Center report the same temperature.

[Salacious B Crum]

This is normal for Ryzen chips however your temps are not move on from the erratic spikes and find out why your temps are high as suggested something is wrong at the interface of the CPU and the cooler, and don't apply adhesive to the back plate the cooler interface sounds like the problem. To confirm this just enter your stock frequency in command center or Ryzen master and you will see that the spikes should no longer occur it is when it is running stock and auto that these fluctuations occur normally.

[DavidF]

 

Looks like I solved it??? I went to the right and saw the CPU voltage was at 1.45 Volts, I hit the "default" button and it set it to auto. Why was my cpu set to 1.45 volts out of the box? Doesnt that dramatically hurt your cpu?

[fqn28734yy]

On 5/25/2017 at 1:47 PM, DavidF said:

A little update, I have not tried to re-install my cooler because that will be my last resort but I have found interesting findings by observing programs.

I circled in color the cpu activity to the jumps in temperatures being shown on MSI-Commander Center Application. This is sitting at idle and my temperature is sitting at 40c and is jumping to 50c at least twice within a minute (Shown on cpu activity graph). You could see the 10c jumps on the graph on the right (Distance traveled).

 

Anyone know what could cause these random cpu activity jumps? They are not severe but seems to be making the temperature spike when doing so. I have confirmed Ryzen Master and MSI Command Center report the same temperature.

I had the same problem, just flat lined and then set last to be higher because command center seems to try preventing it to get to the next stage up, it would be at the speed for 70 C when it was at 50 C etc,

 

And its not actually the temp, just the fan speed. happy to help someone running into the same problems I did wth my Msi x370 pro carbon. Also, sucks that it only gets the gaming app cut down version of mystic light, not actually mystic light sync.... cmon msi its just software wth....

[fqn28734yy]

On 5/25/2017 at 2:12 PM, DavidF said:

 

Looks like I solved it??? I went to the right and saw the CPU voltage was at 1.45 Volts, I hit the "default" button and it set it to auto. Why was my cpu set to 1.45 volts out of the box? Doesnt that dramatically hurt your cpu?

K now im a little confused, but btw 1.45v is fine, I'm running my 1600X at that at 4 GHz its just a little bit more stable than 1.4, Most cpus are fine at 1.5 as well, 1.55 is the max without killing it but will cause damage, and some guy just got a 2700X (12 nm ryzen 8 core/16 thread) to 4.5 GHz at 1.68, whcih is likely to hurt it, esp since it was just on water not liquid nitrogen.... but was nice of the to release that before launch to see that voltage scaling is working a bit better now, hoping to see Zen 2 (7 nm) reach 4.8 without hurting it, as just 14 to 12 went to 4.35