Browers dont work, CTRL ALT DEL wont show up everything is wrong

[Sparky808300]

Specs:

CPU: Intel Core i5-6600K 3.5GHz Quad-Core Processor  
CPU Cooler: Cooler Master Hyper 612 Ver.2 44.2 CFM Rifle Bearing CPU Cooler  
Motherboard: ASRock Z170 Pro4 ATX LGA1151 Motherboard  
Memory: Corsair Vengeance LPX 16GB (2 x 8GB) DDR4-3000 Memory  
Storage: SK hynix SL308 250GB 2.5" Solid State Drive  
Video Card: Palit GeForce GTX 1060 6GB 6GB Dual Video Card 
Case: NZXT S340 Elite (Black) ATX Mid Tower Case  
Power Supply: EVGA SuperNOVA GS UK 550W 80+ Gold Certified Fully-Modular ATX Power Supply 

WD BLUE 1TB hard drive

 

 

Problems:

When i click to open my internet browsers nothing appears and there is no highlight around the logo to show that it is open this is on google chrome and microsoft edge.

If i hit ctrl alt delete i just get a black screen and my mouse cursor hitting enter doesn't do anything i have to press esc to exit.

when i try to do something that requires the admin password the box does not appear but the screen goes gray as if it were open i also do not have a mouse cursor at this point to exit this i have to press ctrl alt del then press esc to exit out of that.

i cannot access the system settings when i click the button from the windows symbol in the bottom left.

windows defender keeps disabling.

 

All of this started happening after i updated my computer and went to bed then left it for a couple of days came back to do some work and then all of these problems start happening.

 

The only way i can access these things is if i boot up in safe mode with networking when i do this all of the problems are gone.

 

Some more info i found:

------------------
System Information
------------------
      Time of this report: 4/20/2017, 11:59:39
             Machine name: MY PC 
               Machine Id: {DB9E8D36-AABC-42AB-9476-C022325C97EB}
         Operating System: Windows 10 Pro 64-bit (10.0, Build 14393) (14393.rs1_release_inmarket.170303-1614)
                 Language: English (Regional Setting: English)
      System Manufacturer: To Be Filled By O.E.M.
             System Model: To Be Filled By O.E.M.
                     BIOS: BIOS Date: 11/28/16 16:13:44 Ver: 05.0000B
                Processor: Intel(R) Core(TM) i5-6600K CPU @ 3.50GHz (4 CPUs), ~3.5GHz
                   Memory: 16384MB RAM
      Available OS Memory: 16328MB RAM
                Page File: 1356MB used, 17404MB available
              Windows Dir: C:\Windows
          DirectX Version: DirectX 12
      DX Setup Parameters: Not found
         User DPI Setting: Using System DPI
       System DPI Setting: 96 DPI (100 percent)
          DWM DPI Scaling: Disabled
                 Miracast: Not Available
Microsoft Graphics Hybrid: Not Supported

 

Any help would be great thanks 

 

 

[Alesek]

I think you already checked that but it kinda sounds like your pc thinks you have 2 screens and is opening everything on the second one

[Sparky808300]

Just now, Alesek said:

I think you already checked that but it kinda sounds like your pc thinks you have 2 screens and is opening everything on the second one

when i go into display settings i only have 1 display i only have ever used 1 monitor.

[Alesek]

does everything work in clean boot?

 

Try this to troubleshoot it https://forums.lenovo.com/t5/Windows-7-Vista-and-XP/How-to-troubleshoot-a-problem-by-performing-a-clean-boot/ta-p/235250

[Sparky808300]

still all the same problems 

7 minutes ago, Alesek said:

does everything work in clean boot?

 

Try this to troubleshoot it https://forums.lenovo.com/t5/Windows-7-Vista-and-XP/How-to-troubleshoot-a-problem-by-performing-a-clean-boot/ta-p/235250

 

[Alesek]

1 minute ago, Sparky808300 said:

still all the same problems 

 

did you try to disable all services even checked if it is not caused by microsoft services and disabled all startup programs?

[Sparky808300]

Just now, Alesek said:

did you try to disable all services even checked if it is not caused by microsoft services and disabled all startup programs?

yes

[Alesek]

can you recover it from before the update or uninstall the latest updates?

[Sparky808300]

1 minute ago, Alesek said:

can you recover it from before the update or uninstall the latest updates?

i tried to do that but it wont let me restore before the update and i cant uninstall the updates either

[Alesek]

why doesnt it let you?

 

I am guessing you ran a virus scan, right?

 

[Sparky808300]

9 minutes ago, Alesek said:

why doesnt it let you?

 

I am guessing you ran a virus scan, right?

 

yes i ran a scan and when i try to reset it just says there was a problem resetting your pc no changes were made there is no error code 

[Sparky808300]

1 hour ago, Alesek said:

why doesnt it let you?

 

I am guessing you ran a virus scan, right?

 

when i do this every alternation you are able to make when restoring every time i do it it always gets to 90% and then says that there was a problem and that no changes where made 

[Alesek]

then I have no idea. I guess you will have to reinstall your system  

[Sparky808300]

Just now, Alesek said:

then I have no idea. I guess you will have to reinstall your system  

that is what i have been trying to do but i can find no way to format my drive with windows on it?

[Alesek]

format it using the windows installation

[Sparky808300]

Just now, Alesek said:

format it using the windows installation

well i installed windows using a usb drive which i have lost... if that is what you mean. can i just put it back onto another usb and use that instead 

[Alesek]

yes, you can download it directly from microsoft https://www.microsoft.com/en-us/software-download/windows10