CPU over temperature error [SOLVED]

[stewieeeeeeeeee]

My computer will shut off or crash without BSOD and boot into the bios saying "CPU over temperature error". I hit F1 to go into BIOS and it shows a temp of 60 C. Previously, when I first built the PC, I had applied too little thermal compound and was getting 88 C temps but with it reapplied twice now in the bios the CPU just sits around 60 C or if I had just been gaming it sits around 68 C. The CPU is never under more than 60% load and this keeps happening.

 

OS: Windows 10 64bit

CPU: 7700k w/ Arctic Silver using ASUS TPU II goes up to 4.8-4.9ghz

Cooler: Corsair H100i v2

RAM: HyperX Predator DDR4 3200MHz

GPU: ASUS GTX 1080 STRIX

PSU: Corsair AX760

 

BIOS version 0234 updated 1/5/2017

 

[Bloodshed_x3d]

You may have damaged your CPU, but someone else may be able to tell you otherwise

[stewieeeeeeeeee]

3 minutes ago, Benb96 said:

You may have damaged your CPU, but someone else may be able to tell you otherwise

it runs for hours on end but then sometimes crashes seemingly at random.

[Bloodshed_x3d]

Just now, stewieeeeeeeeee said:

it runs for hours on end but then sometimes crashes seemingly at random.

Download HWinfo and have it open at startup and make sure the logs are running. Then when it happens again, see if there is anything weird!

 

See how close you are getting to your TJ max temperature

[stewieeeeeeeeee]

3 minutes ago, Benb96 said:

Download HWinfo and have it open at startup and make sure the logs are running. Then when it happens again, see if there is anything weird!

 

See how close you are getting to your TJ max temperature

http://imgur.com/a/lQUpy one of the cores says max 96 C but looking at other columns that doesnt seem to be the current temp correct?

[Bloodshed_x3d]

Are you overclocked? If so what are your settings? 

Also remove the overclock and see if issue still occurs

[stewieeeeeeeeee]

Just now, Benb96 said:

Are you overclocked? If so what are your settings? 

Also remove the overclock and see if issue still occurs

I should have put that in my post I forgot. I just have it running on ASUS TPU II and it goes up to 4.8 ish

[Bloodshed_x3d]

2 minutes ago, stewieeeeeeeeee said:

http://imgur.com/a/lQUpy one of the cores says max 96 C but looking at other columns that doesnt seem to be the current temp correct?

Your Core 2 distance to TJ max is only 4'C (the same core that says max 96'C). Hence if your core 2 rises 4'C I assume that's your issue

[stewieeeeeeeeee]

1 minute ago, Benb96 said:

Your Core 2 distance to TJ max is only 4'C (the same core that says max 96'C). Hence if your core 2 rises 4'C I assume that's your issue

so is my CPU busted or should i just remove the overclock?

[Bloodshed_x3d]

4.8V? if thats the case your near insta death!

 

Turn off your PC now and change the BIOS settings. You probably have AUTO voltage set, which always applies way to much voltage. Watch an overclocking video and read some guides to work out how to do it properly. 

 

There are NO shortcuts when it comes to overclocking, it just takes time. ONLY change one thing at a time when overclocking then you can determine what the cause of the problem is.

[Bloodshed_x3d]

1 minute ago, stewieeeeeeeeee said:

so is my CPU busted or should i just remove the overclock?

No your CPU isn't busted, yet! If you keep running it like that it will be soon

[stewieeeeeeeeee]

Just now, Benb96 said:

4.8V? if thats the case your near insta death!

 

Turn off your PC now and change the BIOS settings. You probably have AUTO voltage set, which always applies way to much voltage. Watch an overclocking video and read some guides to work out how to do it properly. 

 

There are NO shortcuts when it comes to overclocking, it just takes time. ONLY change one thing at a time when overclocking then you can determine what the cause of the problem is.

4.8ghz?

[Bloodshed_x3d]

Sorry I didn't read your post properly. I thought you said 1.48!

 

You should still go and do some research as the problem is with the Auto overclock.

[stewieeeeeeeeee]

19 minutes ago, Benb96 said:

Sorry I didn't read your post properly. I thought you said 1.48!

 

You should still go and do some research as the problem is with the Auto overclock.

I turned off everything and was just looking at HWinfo and if I just open/close chrome it shoots all cores to around 90 C temporarily then they go back down. Is that normal?

[Bloodshed_x3d]

No that is not normal at all. What CPU do you have? Go to your BIOS and set the CPU to the box clock speed (i.e. I have a 6700k so I'd Set it to 4GHz) then set the voltage to around 1.35V (Manual) and see if it still happens.

[stewieeeeeeeeee]

8 minutes ago, Benb96 said:

No that is not normal at all. What CPU do you have? Go to your BIOS and set the CPU to the box clock speed (i.e. I have a 6700k so I'd Set it to 4GHz) then set the voltage to around 1.35V (Manual) and see if it still happens.

7700k just set it to 4.2GHz and voltage is at 1.2V. I'll run it at this all day and see if it happens. Thanks for your help!

 

[smokefest]

24 minutes ago, stewieeeeeeeeee said:

7700k just set it to 4.2GHz and voltage is at 1.2V. I'll run it at this all day and see if it happens. Thanks for your help!

 

My guess is that the heatsink is not placed correctly. You need equal pressure all around the cpu, as the heat is spread with the metal from the heatsink touching the cpu, and then air is coolin the metal of the heatsink, and so on....

 

If you see 60c in the bios, it is 100% sure the heatsink is not correctly placed. Also the fact that your computer shut down and gives you that error message, it means your CPU is over heating and then ur computer prevents damage. Take off the heatsink, wash the thermal paste with alchool, dry, then re-apply thermal paste, replace heatsink correctly. theres video on youtube on how to do this, also you can search with ur heatsink model

 

Normally, you should see something around 30c in your bios.

 

It is either : heatsink not placed correctly, thermal paste wrongly applyd, something like that this is what I think at first, verify this.

 

Sorry for bad english and syntax

[stewieeeeeeeeee]

1 hour ago, smokefest said:

My guess is that the heatsink is not placed correctly. You need equal pressure all around the cpu, as the heat is spread with the metal from the heatsink touching the cpu, and then air is coolin the metal of the heatsink, and so on....

 

If you see 60c in the bios, it is 100% sure the heatsink is not correctly placed. Also the fact that your computer shut down and gives you that error message, it means your CPU is over heating and then ur computer prevents damage. Take off the heatsink, wash the thermal paste with alchool, dry, then re-apply thermal paste, replace heatsink correctly. theres video on youtube on how to do this, also you can search with ur heatsink model

 

Normally, you should see something around 30c in your bios.

 

It is either : heatsink not placed correctly, thermal paste wrongly applyd, something like that this is what I think at first, verify this.

 

Sorry for bad english and syntax

just saw this post as I reattached my heatsink.

 

the problem was the H100i v2 mounting system was so shit that in order to tighten the standoffs for the heatsink to the proper tightness I had to use a wrench.....

 

temps looking a lot better now, thanks for the help!