Ram Stick not Being Detected

[wolfslab]

I currently have 8gb of RAM in my PC and it's only showing up that I have 4gb or RAM. I have tried resetting the RAM and cleaning out the slots. It does say that 2 of 2 slots are used but it's only saying I have 4gb. Please help.

[Vacras]

It seems like 4GB of your ram are reserved for hardware. Do you have integrated graphics activated?

 

which motherboard and ram do you have exactly?

[wolfslab]

9 minutes ago, Vacras said:

It seems like 4GB of your ram are reserved for hardware. Do you have integrated graphics activated?

 

which motherboard and ram do you have exactly?

Motherboard: MSI 760gma-p34(fx)
RAM: Some off brand RAM. 2x4gb
The processor does not have intergrated graphics and the BIOS is set to External Graphics Card as the main video out.

[Vacras]

Have you tried updating your motherboards BIOS?

 

edit:

have you tried each stick on its own? Just to remove a faulty stick as cause

Edited March 5, 2017 by Vacras

[wolfslab]

48 minutes ago, Vacras said:

Have you tried updating your motherboards BIOS?

 

edit:

have you tried each stick on its own? Just to remove a faulty stick as cause

I tried each stick on its own. The computer wouldn't post with one stick, but it did with the other. So, one of them is dead.