SYSTEM_THREAD_EXCEPTION_NOT_HANDLED

[GoofyBiscuit]

A couple times this month, I have been getting a blue screen (with Windows 10 OS) saying SYSTEM_THREAD_EXCEPTION_NOT_HANDLED. I need help. How do I fix this?

 

Thanks in advance.

[RileyTheFox]

2 minutes ago, GoofyBiscuit said:

A couple times this month, I have been getting a blue screen (with Windows 10 OS) saying SYSTEM_THREAD_EXCEPTION_NOT_HANDLED. I need help. How do I fix this?

 

Thanks in advance.

 

Is there a driver listed next to the error?

[GoofyBiscuit]

9 minutes ago, EvilCat70 said:

Is there a driver listed next to the error?

I don't think so.

[RileyTheFox]

1 minute ago, GoofyBiscuit said:

I don't think so.

Try checking Event Viewer or download Bluescreen View.

[K0MP4CT]

2 minutes ago, GoofyBiscuit said:

I don't think so.

There should be...usually those blue screens will say "SYSTEM_THREAD_EXCEPTION_NOT_HANDLE" followed by a driver/thread. Usually in brackets next to it.

[GoofyBiscuit]

4 minutes ago, K0MP4CT said:

There should be...usually those blue screens will say "SYSTEM_THREAD_EXCEPTION_NOT_HANDLE" followed by a driver/thread. Usually in brackets next to it.

It is quite possible. Every time it happens, I only am able to read until "SYSTEM_THREAD_EXCEPTION_NOT_HANDLED" before the system restarts.

[K0MP4CT]

2 minutes ago, GoofyBiscuit said:

It is quite possible. Every time it happens, I only am able to read until "SYSTEM_THREAD_EXCEPTION_NOT_HANDLED" before the system restarts.

https://www.digitalmastersmag.com/magazine/tip-of-the-day-how-to-find-crash-logs-on-windows-10/

 

Try and pull up one of the blue screen logs. I'm assuming it's happened recently? If you find one, or it happens again, or if you get any more info, let us know!

[GoofyBiscuit]

14 minutes ago, K0MP4CT said:

https://www.digitalmastersmag.com/magazine/tip-of-the-day-how-to-find-crash-logs-on-windows-10/

 

Try and pull up one of the blue screen logs. I'm assuming it's happened recently? If you find one, or it happens again, or if you get any more info, let us know!

This is a "critical" that I found that I think may have been the blue screen. I can only understand parts of it (the things that are written in plain English). Hope this is helpful in some way?

 

Log Name:      System
Source:        Microsoft-Windows-Kernel-Power
Date:          2017-02-17 3:24:22 PM
Event ID:      41
Task Category: (63)
Level:         Critical
Keywords:      (70368744177664),(2)
User:          SYSTEM
Computer:      DESKTOP-2JCQPM5
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
    <EventID>41</EventID>
    <Version>4</Version>
    <Level>1</Level>
    <Task>63</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8000400000000002</Keywords>
    <TimeCreated SystemTime="2017-02-17T20:24:22.544148300Z" />
    <EventRecordID>5084</EventRecordID>
    <Correlation />
    <Execution ProcessID="4" ThreadID="8" />
    <Channel>System</Channel>
    <Computer>DESKTOP-2JCQPM5</Computer>
    <Security UserID="S-1-5-18" />
  </System>
  <EventData>
    <Data Name="BugcheckCode">0</Data>
    <Data Name="BugcheckParameter1">0x0</Data>
    <Data Name="BugcheckParameter2">0x0</Data>
    <Data Name="BugcheckParameter3">0x0</Data>
    <Data Name="BugcheckParameter4">0x0</Data>
    <Data Name="SleepInProgress">6</Data>
    <Data Name="PowerButtonTimestamp">0</Data>
    <Data Name="BootAppStatus">3221225684</Data>
    <Data Name="Checkpoint">0</Data>
    <Data Name="ConnectedStandbyInProgress">false</Data>
    <Data Name="SystemSleepTransitionsToOn">1</Data>
    <Data Name="CsEntryScenarioInstanceId">0</Data>
  </EventData>
</Event>

[K0MP4CT]

17 minutes ago, GoofyBiscuit said:

This is a "critical" that I found that I think may have been the blue screen. I can only understand parts of it (the things that are written in plain English). Hope this is helpful in some way?

 

Log Name:      System
Source:        Microsoft-Windows-Kernel-Power
Date:          2017-02-17 3:24:22 PM
Event ID:      41
Task Category: (63)
Level:         Critical
Keywords:      (70368744177664),(2)
User:          SYSTEM
Computer:      DESKTOP-2JCQPM5
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
    <EventID>41</EventID>
    <Version>4</Version>
    <Level>1</Level>
    <Task>63</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8000400000000002</Keywords>
    <TimeCreated SystemTime="2017-02-17T20:24:22.544148300Z" />
    <EventRecordID>5084</EventRecordID>
    <Correlation />
    <Execution ProcessID="4" ThreadID="8" />
    <Channel>System</Channel>
    <Computer>DESKTOP-2JCQPM5</Computer>
    <Security UserID="S-1-5-18" />
  </System>
  <EventData>
    <Data Name="BugcheckCode">0</Data>
    <Data Name="BugcheckParameter1">0x0</Data>
    <Data Name="BugcheckParameter2">0x0</Data>
    <Data Name="BugcheckParameter3">0x0</Data>
    <Data Name="BugcheckParameter4">0x0</Data>
    <Data Name="SleepInProgress">6</Data>
    <Data Name="PowerButtonTimestamp">0</Data>
    <Data Name="BootAppStatus">3221225684</Data>
    <Data Name="Checkpoint">0</Data>
    <Data Name="ConnectedStandbyInProgress">false</Data>
    <Data Name="SystemSleepTransitionsToOn">1</Data>
    <Data Name="CsEntryScenarioInstanceId">0</Data>
  </EventData>
</Event>

As far as I can see (and I may be wrong) that's just saying that the PC shut down unexpectedly. Could be due to loss of power or, as we've discussed, a blue screen...However, it doesn't seem to say much about the specifics, and there doesn't seem to be a mention of the blue screen. 

 

What I can suggest, if you experienced "SYSTEM_THREAD_EXCEPTION_NOT_HANDLE", and you do have an Nvidia GPU, there's a chance the thread was related to an Nvidia driver. If there's a new driver available, go ahead and do a "clean install", if not, try re-installing your current driver, and making sure there aren't any traces of the older versions. If you still have the problem, then it's probably unrelated to the GPU drivers.

[GoofyBiscuit]

On 2/18/2017 at 1:02 PM, K0MP4CT said:

As far as I can see (and I may be wrong) that's just saying that the PC shut down unexpectedly. Could be due to loss of power or, as we've discussed, a blue screen...However, it doesn't seem to say much about the specifics, and there doesn't seem to be a mention of the blue screen. 

 

What I can suggest, if you experienced "SYSTEM_THREAD_EXCEPTION_NOT_HANDLE", and you do have an Nvidia GPU, there's a chance the thread was related to an Nvidia driver. If there's a new driver available, go ahead and do a "clean install", if not, try re-installing your current driver, and making sure there aren't any traces of the older versions. If you still have the problem, then it's probably unrelated to the GPU drivers.

Alright, I don't think that was the issue. My system just rebooted with the blue screen of death again. I managed to take a picture of it before it restarted. It said the same thing. It also said below, "What failed: bcmwl63a.sys"

[K0MP4CT]

18 hours ago, GoofyBiscuit said:

Alright, I don't think that was the issue. My system just rebooted with the blue screen of death again. I managed to take a picture of it before it restarted. It said the same thing. It also said below, "What failed: bcmwl63a.sys"

A quick google search of "bcmwl63a.sys" shows that it's a Broadcom wireless adapter driver. Assuming this is correct, you should try re-installing the driver completely, see if that solves the issue!