Pc suddenly shutting down v2

[Godchildcain]

Hey there everyone, i'm back again with the same issue i had a while back.

(link to old topic)

I have since upgraded my PSU a few days ago, from 600w to 850w.

Unfortunately the issue is still there. Do you guys have any suggestions as to what it can be?

Thanks a lot. 

Cain

[deleted_member_030719]

Is it shutting down or crashing?

 

If it's shutting down and NOT crashing:

• Do you have something scheduling a shutdown?
• How often does it happen? (Daily? Every couple of minutes? Every couple of hours? During Windows updates?)
• What's usually going on when it shuts down?

[Godchildcain]

i dont have a scheduled shutdown, neither do i have auto updates.

It happens nearly 3 times a day when i use it a lot.

It nearly only happens when i game (i nearly always use it to game so yeah)


And it just goes out like as if i pull the plugg.

[dfsdfgfkjsefoiqzemnd]

Try shaking the desk a bit, see if that triggers it. 

 

A friend of mine had the same thing happening to him.  We eventually tracked it down to bent socket pins.  the PC worked perfectly fine until some movement of the desk caused the CPU cooler to wiggle a bit.  That wiggling was enough to cause a short on the CPU and make the whole PC suddenly turn off as if the plug was pulled.  It would always reboot just fine.

[AvocadosGuac]

Is your CPU overclocked?
Might be drawing too much power from the mobo and just crashes.w

[Godchildcain]

7 minutes ago, Jrock said:

Is your CPU overclocked?
Might be drawing too much power from the mobo and just crashes.w

Its not overclocked and too much power with 850w though? 
i dont have a very demanding set up..

7 minutes ago, Captain Chaos said:

Try shaking the desk a bit, see if that triggers it. 

 

A friend of mine had the same thing happening to him.  We eventually tracked it down to bent socket pins.  the PC worked perfectly fine until some movement of the desk caused the CPU cooler to wiggle a bit.  That wiggling was enough to cause a short on the CPU and make the whole PC suddenly turn off as if the plug was pulled.  It would always reboot just fine.

i picked it up while i had a game running and shaked it a bit, nothing happened

[AvocadosGuac]

Maybe try underclocking it. Get HDMoniter and check voltages of cpu while runnning a stress test and while idle. voltage shouldnt move alot and if they do you have a power delivery issue. FX cpu doesnt have integrated graphics so borrow a gpu from someone or pick one up on ebay for like $15. Run memtest or windows memory diagnostics. Some mobos also come with a memory tester built into the UEFI. 

[Godchildcain]

9 hours ago, Jrock said:

Maybe try underclocking it. Get HDMoniter and check voltages of cpu while runnning a stress test and while idle. voltage shouldnt move alot and if they do you have a power delivery issue. FX cpu doesnt have integrated graphics so borrow a gpu from someone or pick one up on ebay for like $15. Run memtest or windows memory diagnostics. Some mobos also come with a memory tester built into the UEFI. 

I Don't have the FX anymore
i stated in the old post that it were my old parts, i now have an i7 6700k 

Downloading HDmonitor to try it out.

[Godchildcain]

11 hours ago, Jrock said:

Maybe try underclocking it. Get HDMoniter and check voltages of cpu while runnning a stress test and while idle. voltage shouldnt move alot and if they do you have a power delivery issue. FX cpu doesnt have integrated graphics so borrow a gpu from someone or pick one up on ebay for like $15. Run memtest or windows memory diagnostics. Some mobos also come with a memory tester built into the UEFI. 

I've added  a monitor of my freshly crashed pc.

i've played around 20 minutes of ark, the game that crashed my pc twice this morning.

From what i can see theres quite a big difference in voltage on my cpu, not sure if thats what you were lookin gfor though

Arkmonitor.txt

[AvocadosGuac]

On 2/11/2017 at 4:46 AM, Godchildcain said:

I've added  a monitor of my freshly crashed pc.

i've played around 20 minutes of ark, the game that crashed my pc twice this morning.

From what i can see theres quite a big difference in voltage on my cpu, not sure if thats what you were lookin gfor though

Arkmonitor.txt

Sorry for late reply.

 

Which cooler are you using?

[Godchildcain]

On 12-2-2017 at 8:14 PM, Jrock said:

Sorry for late reply.

 

Which cooler are you using?

sorry for my late reply aswell my cpu cooler is;  Cooler Master Hyper212 Evo, CPU-cooler

[AvocadosGuac]

6 hours ago, Godchildcain said:

sorry for my late reply aswell my cpu cooler is;  Cooler Master Hyper212 Evo, CPU-cooler

Well when you get in stress temps should be around 70c full load no OC. Maybe your VRM's are getting hot and shutting itself down. Other than that have you done a full reinstall of windows? Complete format? Could be a corrupt windows file causing it to shutdown. https://rog.asus.com/forum/showthread.php?90432-asus-maximus-viii-ranger-shutdowns-randomly-windows-10!!! Try this.

 

If a reinstall and BIOS update doesnt help i dont know what to tell you... Sorry.

[AvocadosGuac]

Before you reinstall open Command Prompt and run a "sfc /scannow"

[Godchildcain]

On 16-2-2017 at 11:57 PM, Jrock said:

Well when you get in stress temps should be around 70c full load no OC. Maybe your VRM's are getting hot and shutting itself down. Other than that have you done a full reinstall of windows? Complete format? Could be a corrupt windows file causing it to shutdown. https://rog.asus.com/forum/showthread.php?90432-asus-maximus-viii-ranger-shutdowns-randomly-windows-10!!! Try this.

 

If a reinstall and BIOS update doesnt help i dont know what to tell you... Sorry.

I've done a bios update and found that it apparantly set my memory to single channel (thus disabling one of my cards) So this might have been the issue.

Unfortunately i havent gotten around to reinstall windows.
I have done that before (when handling my previous post).
i had windows 10 but reverted to 8.1 because 10 wouldnt properly format my disk.

I was planning on fixing the channel issue and reinstalling windows 10 tomorrow.

i'll try the link you sent me! Thanks a lot for your help!

[Godchildcain]

On 16-2-2017 at 11:57 PM, Jrock said:

Before you reinstall open Command Prompt and run a "sfc /scannow"

Doing the scan right now!

[Godchildcain]

it did find corrupted files and repaired them

[AvocadosGuac]

That may help, see if anything changes.

[Godchildcain]

18 hours ago, Jrock said:

That may help, see if anything changes.

unfortunately it didnt, it just shut down again.

However scanning through my error messages i found something weird..

(rough translation) The last time the system was shut down at 19:34:04 on 20-2-2017 was unexpected.

But the system didnt shut down at that time, it shut down at 20:06:00.

(Error code 6008) 

[AvocadosGuac]

4 hours ago, Godchildcain said:

unfortunately it didnt, it just shut down again.

However scanning through my error messages i found something weird..

(rough translation) The last time the system was shut down at 19:34:04 on 20-2-2017 was unexpected.

But the system didnt shut down at that time, it shut down at 20:06:00.

(Error code 6008) 

Bios time may be incorrect?

 

May be time to reinstall windows.

[Godchildcain]

On 21-2-2017 at 0:54 AM, Jrock said:

Bios time may be incorrect?

 

May be time to reinstall windows.

I will come back on this.

This weekend i will be reinstalling windows 10.

Would bios time shut the PC down like this though?

[belfouf]

please watch CPU temperature and tell us if your computer shut downs everytime it hits the same temperature

[AvocadosGuac]

15 hours ago, belfouf said:

please watch CPU temperature and tell us if your computer shut downs everytime it hits the same temperature

There is no CPU temp issues as the system shuts down AFTER closing the games.

 

19 hours ago, Godchildcain said:

I will come back on this.

This weekend i will be reinstalling windows 10.

Would bios time shut the PC down like this though?

Bios time shouldnt affect shutdowns, BUT those times you mentioned can be fixed. 

[Godchildcain]

Unfortunately even if it were a certain temp, one day it runs the whole day without issues, the next day it crashes 10 times.

It happens at fully random from what i can see.

It just crashed playing overwatch (much less demanding than Ark) 

[Godchildcain]

Unfortunately windows 10 upgrade didnt work either, i formatted all my disks and reinstalled whatever i needed and still crashed.

I will be opening my pc somewhere next week and reinstall everything into it (incl cpu and all) seeing if that'll work.
If not it can prettymuch only be a faulty hardware part so i'll have to contact the seller

 

[Godchildcain]

reinstalling everything didnt work either, theres a fresh install of windows 10 on it.
Fully formatted the disk aswell.

Any suggestions as to what else it can be...?
if not i'll be taking it to a pc repair shop a few miles over to see if they know