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HDD S.M.A.R.T. information

xXDrackleroXx
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Seems like you have a good excuse to buy some new hardware ;)

Main Gaming Rig:

[Xeon 1231 v3] - [Gigabyte Z97N-WIFI] - [Noctua NH-U9S] - [R9 Nano] - [8GB Corsair Vengnance LP] - [Samsung 850 EVO 500GB & 250GB] - [Seagate Barrcuda 500GB] - [Silverstone SX-500 LG] - [M1 Ncases] - [MG279q freesync] - [Vortex Poker 3] - [Logitech G502] - [HE-400I HIFIMAN] - [Objective2 + ODAC]

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Hi,

 

definitely first of all BACK UP ALL YOUR DATA ON THAT DRIVE. Second of all, for how long do you have that drive? The power on hours seem quite low.

 

You could try formatting the drive once your data is safe, to see if that helps. I'll link a thread where @Boogieman_WD had some suggestions for another drive issue.

Quote and/or tag people using @ otherwise they don't get notified of your response!

 

The HUMBLE Computer:

AMD Ryzen 7 3700X • Noctua NH-U12A • ASUS STRIX X570-F • Corsair Vengeance LPX 32GB (2x16GB) DDR4 3200MHz CL16 • GIGABYTE Nvidia GTX1080 G1 • FRACTAL DESIGN Define C w/ blue Meshify C front • Corsair RM750x (2018) • OS: Kingston KC2000 1TB GAMES: Intel 660p 1TB DATA: Seagate Desktop 2TB • Acer Predator X34P 34" 3440x1440p 120 Hz IPS curved Ultrawide • Corsair STRAFE RGB Cherry MX Brown • Logitech G502 HERO / Logitech MX Master 3

 

Notebook:  HP Spectre x360 13" late 2018

Core i7 8550U • 16GB DDR3 RAM • 512GB NVMe SSD • 13" 1920x1080p 120 Hz IPS touchscreen • dual Thunderbolt 3

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Czech out this thread.

Quote and/or tag people using @ otherwise they don't get notified of your response!

 

The HUMBLE Computer:

AMD Ryzen 7 3700X • Noctua NH-U12A • ASUS STRIX X570-F • Corsair Vengeance LPX 32GB (2x16GB) DDR4 3200MHz CL16 • GIGABYTE Nvidia GTX1080 G1 • FRACTAL DESIGN Define C w/ blue Meshify C front • Corsair RM750x (2018) • OS: Kingston KC2000 1TB GAMES: Intel 660p 1TB DATA: Seagate Desktop 2TB • Acer Predator X34P 34" 3440x1440p 120 Hz IPS curved Ultrawide • Corsair STRAFE RGB Cherry MX Brown • Logitech G502 HERO / Logitech MX Master 3

 

Notebook:  HP Spectre x360 13" late 2018

Core i7 8550U • 16GB DDR3 RAM • 512GB NVMe SSD • 13" 1920x1080p 120 Hz IPS touchscreen • dual Thunderbolt 3

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Posted (edited)
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22 hours ago, vojta.pokorny said:

Hi,

 

definitely first of all BACK UP ALL YOUR DATA ON THAT DRIVE. Second of all, for how long do you have that drive? The power on hours seem quite low.

 

You could try formatting the drive once your data is safe, to see if that helps. I'll link a thread where @Boogieman_WD had some suggestions for another drive issue.

The drive has been used since July of 2016 and my biggest concern is that it only has 1691 hours as you suggested, it shouldn't be this bad, what's your opinion about that?

Edited by xXDrackleroXx
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7 minutes ago, xXDrackleroXx said:

The drive has been used since July of 2016 and my biggest concern is that it only has 1691 hours as you suggested, it shouldn't be this bad, what's your opinion about that?

It really shouldn't have this many uncorrectable sectors. I'd really like @Boogieman_WD's opinion on this, but depending on warranty terms in your country, you should be able to RMA the drive.

Quote and/or tag people using @ otherwise they don't get notified of your response!

 

The HUMBLE Computer:

AMD Ryzen 7 3700X • Noctua NH-U12A • ASUS STRIX X570-F • Corsair Vengeance LPX 32GB (2x16GB) DDR4 3200MHz CL16 • GIGABYTE Nvidia GTX1080 G1 • FRACTAL DESIGN Define C w/ blue Meshify C front • Corsair RM750x (2018) • OS: Kingston KC2000 1TB GAMES: Intel 660p 1TB DATA: Seagate Desktop 2TB • Acer Predator X34P 34" 3440x1440p 120 Hz IPS curved Ultrawide • Corsair STRAFE RGB Cherry MX Brown • Logitech G502 HERO / Logitech MX Master 3

 

Notebook:  HP Spectre x360 13" late 2018

Core i7 8550U • 16GB DDR3 RAM • 512GB NVMe SSD • 13" 1920x1080p 120 Hz IPS touchscreen • dual Thunderbolt 3

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Posted

Hi guys.

Unfortunately, @vojta.pokorny is right and the drive seems to be faulty. :(

 

@xXDrackleroXx, sorry you have to go through that, but the best course of action would be to RMA it. You could give it a go with DLG's quick and extended tests, just to double-check if you want to, but I'd definitely suggest that you contact our customer support, or the vendor you got it from and get it replaced.
Those bad sectors might not seem like a very high number now, but chances are that it's going to increase with time (as it always happens when bad sectors start to accumulate) until the drive fails.
Here's a link to our CS portal if you decide to RMA it through WD: WD Support Portal.

Hope that helps.
Boogieman_WD

WD Representative

http://www.wdc.com

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Thanks for the help, I've returned the drive and save most of my information, couldn't make a system image in windows 10 due to bad sectors (that's a bummer) but most of my stuff is fine.

I have an external HDD which is much worst than the one I started this topic, here is all the information. I'm currently trying to re-map those sectors to good ones using arch Linux, these are the commands I'm using. Any suggestions?

Screenshot from 2017-02-02 20-21-47.png

Screenshot from 2017-02-02 20-21-59.png

Screenshot from 2017-02-02 20-25-09.png

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On 1/31/2017 at 11:15 AM, xXDrackleroXx said:

I've been having problems with my HDD and by checking the SMART information I can see it probably time to change it. what do you think?

Screenshot_86.jpg

i have that same HDD 14,000 hours active on mine with 14tb written yours is bad do as boogieman_WD says rma it . sometimes you get a bad apple did you run the extended test/short one before you started using the drive ?

main rig

Spoiler

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1 hour ago, gamerking said:

i have that same HDD 14,000 hours active on mine with 14tb written yours is bad do as boogieman_WD says rma it . sometimes you get a bad apple did you run the extended test/short one before you started using the drive ?

I wished I had, bad luck I guess

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