can't boot into windows

[joecrick]

Just to start off, sorry if i am posting this is the wrong place, I have never posted here before.

 

So one day, I was trying to turn on my pc but it never finished, it was just stuck on the loading screen after post, I did some research and it seemed that it was something to do with AVG and I needed to delete it, I was told to boot into safe mode so I did but I though if I booted into safe mode with networking I would be able to use Wi-Fi but it turns out I couldn't so I decided to turn off my PC and download the uninstaller and remove AVG the next day.

   here's the next problem, when I tried to boot into safe mode again it wouldn't let me because I couldn't press any keys on my keyboard and I checked and my  keyboatrd is working fine. I decided to try basically all other options like resetting the pc, startup repair and sfc /scannow but none of these would work, I am now currently on the advanced startup options page with no idea what to do and a dying urge to use a computer that isn't and old, outdated laptop.

 

if anyone knows how to fix any of these issues and can help me then that would be greatly appreciated.

[Verrierr]

Do you have any windows installation media?

[joecrick]

1 minute ago, Verrierr said:

Do you have any windows installation media?

I can get some pretty soon but I don't want to lose any files what am I meant to do with it?

[Verrierr]

2 minutes ago, joecrick said:

I can get some pretty soon but I don't want to lose any files what am I meant to do with it?

I was thinking about running microsoft's automatic repair tool from it. It won't damage your files and surprisingly actually helps sometimes.

Edit: You could run this from win8 or win7 installation medai on win10 but win10's most likely to work

[joecrick]

1 minute ago, Verrierr said:

I was thinking about running microsoft's automatic repair tool from it. It won't damage your files and surprisingly actually helps sometimes.

oh, ok, is that system image recovery?

[joecrick]

1 hour ago, Verrierr said:

I was thinking about running microsoft's automatic repair tool from it. It won't damage your files and surprisingly actually helps sometimes.

Edit: You could run this from win8 or win7 installation medai on win10 but win10's most likely to work

does it need to be on a DVD?

[Verrierr]

1 hour ago, joecrick said:

does it need to be on a DVD?

No, it might as well be a thumbdrive.

[LogicalDrm]

12 hours ago, joecrick said:

oh, ok, is that system image recovery?

Repair and recovery are two separate tools. Neither looses your files. Recovery will remove any software that is installed prior to image made.