Haunted Hardware Problem? Kernel 41 Error Windows 10

[A1337]

---

Hi guys, well I've been having an issue with my computer for around 6 months since I built it. My computer randomly cuts out/looses power and immediately restarts. Windows event viewer shows it as a "kernel 41 error" apparently this is a common Windows 10 problem but I've reinstalled Windows 10 and the problem still exists. I've even replaced the power supply from a corsair ax860i to a ax1200i. It's completely random, the computer doesn't have to be under load. I could be using my computer all day over the course of 4-5 days and it'll happen. Or sometimes happens after just a day. 

Any help with this would be really appreciated, thanks guys. It's a really frustrating issue I'm hoping to solve.

My PC specs are:

i7-5820k (not overclocked)
32GB DDR4 Corsair Dominator Platinum RAM
512GB M.2 NVMe Samsung SSD
4TB WD Black HDD
Asus Strix OC Edition 980TI SLI
Corsair 1200i PSU
NZXT X61 AIO Water Cooling
Windows 10 Pro 64bit

[PeachyUwUSenpai]

https://support.microsoft.com/en-ca/kb/2028504

 

if that doesn't work replace motherboard and buy a ups

[Droidbot]

If you've tested your RAM already, try actually checking the power outlets that your PSU is plugged into. Maybe change them around and see if that mitigates the issue.

Kernel41 is just 'system shut down without using the shutdown function' 

 

[jools]

I have been here error 41 pwr krnl , no log in event viewer......

 

try .....

latest mobo bios

 

also try eliminating parts eg run without hdd and see if you get error

 

try a friends gfx card etc

 

reseat all power supply cables

[A1337]

4 minutes ago, Alaradia said:

https://support.microsoft.com/en-ca/kb/2028504

 

if that doesn't work replace motherboard and buy a ups

I haven't actually thought of a UPS that solve the problem or help to find out what the issue is. I've checked that page before and it isn't much help really. Thanks

4 minutes ago, Droidbot said:

If you've tested your RAM already, try actually checking the power outlets that your PSU is plugged into. Maybe change them around and see if that mitigates the issue.

Kernel41 is just 'system shut down without using the shutdown function' 

 

Yeah I've run windows memory test and I've tried different outlets still the same issue.

2 minutes ago, jools said:

I have been here error 41 pwr krnl , no log in event viewer......

 

try .....

latest mobo bios

 

also try eliminating parts eg run without hdd and see if you get error

 

try a friends gfx card etc

 

reseat all power supply cables

Yup I've updated BIOS and reseated cables, still same issue. I will try to eliminate things one by one but that is a long process because the issue could happen like 4-5 days at a time and is very random.

[A1337]

Thanks guys I will try to eliminate different hardware to see perhaps where the issue is.

[jools]

I know , as I have said been here. mine was a glitchy psu.

[A1337]

Just now, jools said:

I know , as I have said been here. mine was a glitchy psu.

I've already replaced PSU and I doubt corsair would sent me another faulty ax1200i. It's a possibility but unlikely.

[jools]

yes unlikely, I have also had this fixed in a bios update on a pc once as well. its the most annoying error ive ever had and you have my sympathy. just go thru your parts one at a time, is all the useless advice I can give. sorry I could not be definitive but this error is one of them.

 

try disable sli and run one card a time

[A1337]

15 minutes ago, jools said:

yes unlikely, I have also had this fixed in a bios update on a pc once as well. its the most annoying error ive ever had and you have my sympathy. just go thru your parts one at a time, is all the useless advice I can give. sorry I could not be definitive but this error is one of them.

 

try disable sli and run one card a time

No worries, thanks for your help! Yep it is very annoying, never knowing when it'll happen is the worst part.

[Naeaes]

I think it's necessary to clear out one thing; Every hard crash causes the Kernel event 41. Shutdown due to overheat, it's event 41, unplug your computer, it's event 41, get a BSOD, it's  event 41 and so on, always event 41. It's common because it's presented every time regardless of what has caused it. It's not an error, it's an event. All it's saying is that the last time the computer shut down, it didn't do so gracefully, and now it's again up and running. Using Kernel event 41 alone for troubleshooting is like only telling the doctor that you cannot see without specifying whether or not you have your eyes, open or if the lights are on.

 

I'm not saying our OP here even has other information available, just that take people's advice with a grain of salt. It'll only work for you if you have the same exact cause for your crashes.

 

Regarding the UPS suggestion (implying there's droop or jitter in your local AC grid) you should know that there are several types of UPS and not all of them have a voltage rectifier built in. Poor-quality UPS can also make your devices go haywire due to only producing fake sine wave (look it up, it's choppy versus the smoot form of pure sine wave). It's very likely that your computer itself is fine since the ATX PSUs have a lot of filtering built in. But your other devices like speakers or monitor might not cope well with it. So if you do decide to go with the solution, take your time studying your option. I'd suggest, if it's possible, to take your computer with you if you're heading out of town for the holidays. The chance run it in some other grid might give you info, namely if it crashes in an entirely other city too, you're probably not dealing with dirty AC from the grind at home either.

[A1337]

On 12/1/2016 at 0:56 PM, Naeaes said:

I think it's necessary to clear out one thing; Every hard crash causes the Kernel event 41. Shutdown due to overheat, it's event 41, unplug your computer, it's event 41, get a BSOD, it's  event 41 and so on, always event 41. It's common because it's presented every time regardless of what has caused it. It's not an error, it's an event. All it's saying is that the last time the computer shut down, it didn't do so gracefully, and now it's again up and running. Using Kernel event 41 alone for troubleshooting is like only telling the doctor that you cannot see without specifying whether or not you have your eyes, open or if the lights are on.

 

I'm not saying our OP here even has other information available, just that take people's advice with a grain of salt. It'll only work for you if you have the same exact cause for your crashes.

 

Regarding the UPS suggestion (implying there's droop or jitter in your local AC grid) you should know that there are several types of UPS and not all of them have a voltage rectifier built in. Poor-quality UPS can also make your devices go haywire due to only producing fake sine wave (look it up, it's choppy versus the smoot form of pure sine wave). It's very likely that your computer itself is fine since the ATX PSUs have a lot of filtering built in. But your other devices like speakers or monitor might not cope well with it. So if you do decide to go with the solution, take your time studying your option. I'd suggest, if it's possible, to take your computer with you if you're heading out of town for the holidays. The chance run it in some other grid might give you info, namely if it crashes in an entirely other city too, you're probably not dealing with dirty AC from the grind at home either.

I will look into a UPS if i decide to buy one, thanks for your help. I've down graded the bios to another version which is apparently stable. I hope that fixes it, lets see. 3402 is meant to have a restarting problem.

[A1337]

Ok with bios 3402 it just happened again so no luck there...