I think I have a virus

[QuantumBit]

Hi so I recently got my old PC fixed, and I think they might of put a virus. 

I fixed it around a month ago and everything was fine until yesterday. Randomly cmd promp opens and says "Disabled by an administrator" I thought it was a glitch so I just ignored it. I saw it again today and I got worried so I looked up how to fix it. I tried regedit and it says "disabled by an administrator" I cant change that because gpedit.mcs "doesnt exist" or doesnt have the right name. Any help? I'm running Windows 7

[tomoki]

4 minutes ago, QuantumBit said:

Hi so I recently got my old PC fixed, and I think they might of put a virus. 

I fixed it around a month ago and everything was fine until yesterday. Randomly cmd promp opens and says "Disabled by an administrator" I thought it was a glitch so I just ignored it. I saw it again today and I got worried so I looked up how to fix it. I tried regedit and it says "disabled by an administrator" I cant change that because gpedit.mcs "doesnt exist" or doesnt have the right name. Any help? I'm running Windows 7

This doesn't seem normal but it's gpedit.msc instead of mcs first of all in case you typo in run command. 

[QuantumBit]

3 minutes ago, QuantumBit said:

Hi so I recently got my old PC fixed, and I think they might of put a virus. 

I fixed it around a month ago and everything was fine until yesterday. Randomly cmd promp opens and says "Disabled by an administrator" I thought it was a glitch so I just ignored it. I saw it again today and I got worried so I looked up how to fix it. I tried regedit and it says "disabled by an administrator" I cant change that because gpedit.mcs "doesnt exist" or doesnt have the right name. Any help? I'm running Windows 7

So I ran malwarebytes and 10 threats found all stealing trojans. Deleted them all and cmd prompt ran fine. It was probably downloaded when my mom watched novelas online and she clicked something 

[Dannykins]

Just now, QuantumBit said:

 

Do you have any antivirus protection? i would recommend downloading the following and scanning your system, but do not scan at the same time,

Scan 1 :https://buy.malwarebytes.com/bundle/uk/?ht=malware&lz_c=g-nx01-uk&lz_s=132b.g25&lz_t=%2Banti %2Bmalware&t=kwd-20332335038&pos=1t1&url=https://buy.malwarebytes.com&gclid=CNnxx-jnxtACFaEL0wodRMkFKA download and scan with free version unless it has a trial, use it

 

Scan 2 : http://www.superantispyware.com/

download free version and do a complete scan 

[QuantumBit]

2 minutes ago, tomoki said:

This doesn't seem normal but it's gpedit.msc instead of mcs first of all in case you typo in run command. 

Yea sorry I was typing this on my laptop I didn't know the exact thing but malwarebytes fixed everything  

[tomoki]

Just now, QuantumBit said:

Yea sorry I was typing this on my laptop I didn't know the exact thing but malwarebytes fixed everything  

Just going to add one thing. If malware bytes isn't strong enough, use something called ComboFix.exe. You'll find it easily. It looks sketchy as hell when and if you run it but it's the most powerful malware remover I've come across. Apparently pros use it too. I didn't know until years later that they did. The only downside to it is that you may have to reinstall a couple drivers but you get a functional computer. 

[QuantumBit]

Just now, tomoki said:

Just going to add one thing. If malware bytes isn't strong enough, use something called ComboFix.exe. You'll find it easily. It looks sketchy as hell when and if you run it but it's the most powerful malware remover I've come across. Apparently pros use it too. I didn't know until years later that they did. The only downside to it is that you may have to reinstall a couple drivers but you get a functional computer. 

Ok thanks!

[Dannykins]

Just now, QuantumBit said:

Yea sorry I was typing this on my laptop I didn't know the exact thing but malwarebytes fixed everything  

Try a scan with superantispyware, to make sure you have no adware too  if it finds nothing i guarantee it will remove, lots of tracking cookies for you glad to hear malware solved it though

[QuantumBit]

1 minute ago, Dannykins said:

Try a scan with superantispyware, to make sure you have no adware too  if it finds nothing i guarantee it will remove, lots of tracking cookies for you glad to hear malware solved it though

Will do thank you!

[Alir]

tbh, if I suspect I have a malware problem I resort to a factory reset eventually and treat lightly while using the machine.

 

Antivirus does not detect everything and you should never assume it will. Moreover, never do illegal or risky things like watch free movies on a computer which you have passwords and do work on.

 

I don't recommend you watch movies illegally but if you do, NEVER do it on a computer which you care about. And of course I would always recommend the use of virtual machines; though even they can have loopholes which potentially put the host OS at risk. Malware can cross into different user profiles so everyone using the same computer is risky. Especially if some are doing illegal stuff. It's a lot cheaper to just pay for what you want to watch than risk identity fraud or theft of money or data.

 

Now as for your issue, I always tell everyone to run Linux from a live cd and then install ClamAV and "Avast for Linux!" and perform a scan. Windows based anti virus can get compromised.