Windows 10 - Explorer randomly crashes

Vash Baldeus · October 30, 2016

Well basically for some odd reason my Explorer application (The one you access folders and such, not the Internet Explorer one) randomly crashes.

Went to the event viewer and pulled a few logs of the crash.

Faulting application name: explorer.exe, version: 10.0.14393.351, time stamp: 0x5801a56f
Faulting module name: UIRibbon.dll, version: 10.0.14393.0, time stamp: 0x578998a5
Exception code: 0xc0000005
Fault offset: 0x00000000000ec3fc
Faulting process id: 0x3944
Faulting application start time: 0x01d232cc381faef9
Faulting application path: C:\WINDOWS\explorer.exe
Faulting module path: C:\WINDOWS\system32\UIRibbon.dll
Report Id: 0a6593bc-5f60-4c3e-84f2-049ccffded19
Faulting package full name:

Faulting application name: Explorer.EXE, version: 10.0.14393.351, time stamp: 0x5801a56f
Faulting module name: UIRibbon.dll, version: 10.0.14393.0, time stamp: 0x578998a5
Exception code: 0xc0000005
Fault offset: 0x00000000000ec3fc
Faulting process id: 0x1700
Faulting application start time: 0x01d232c2be963e78
Faulting application path: C:\WINDOWS\Explorer.EXE
Faulting module path: C:\WINDOWS\system32\UIRibbon.dll
Report Id: 01847351-dde1-4327-8ace-26cfc9cf9fed
Faulting package full name: 
Faulting package-relative application ID:

Faulting application name: Explorer.EXE, version: 10.0.14393.206, time stamp: 0x57dacb32
Faulting module name: UIRibbon.dll, version: 10.0.14393.0, time stamp: 0x578998a5
Exception code: 0xc0000005
Fault offset: 0x00000000000ec3fc
Faulting process id: 0x15fc
Faulting application start time: 0x01d231b7416b1dbe
Faulting application path: C:\WINDOWS\Explorer.EXE
Faulting module path: C:\WINDOWS\system32\UIRibbon.dll
Report Id: d1a69a6d-5d5f-45b0-96c8-e2d68e0075b6
Faulting package full name: 
Faulting package-relative application ID:

Has anyone encountered such issue?

g12601 · October 30, 2016

Spoiler

19 minutes ago, Vash Baldeus said:

Well basically for some odd reason my Explorer application (The one you access folders and such, not the Internet Explorer one) randomly crashes.

Went to the event viewer and pulled a few logs of the crash.



Faulting application name: explorer.exe, version: 10.0.14393.351, time stamp: 0x5801a56f
Faulting module name: UIRibbon.dll, version: 10.0.14393.0, time stamp: 0x578998a5
Exception code: 0xc0000005
Fault offset: 0x00000000000ec3fc
Faulting process id: 0x3944
Faulting application start time: 0x01d232cc381faef9
Faulting application path: C:\WINDOWS\explorer.exe
Faulting module path: C:\WINDOWS\system32\UIRibbon.dll
Report Id: 0a6593bc-5f60-4c3e-84f2-049ccffded19
Faulting package full name:



Faulting application name: Explorer.EXE, version: 10.0.14393.351, time stamp: 0x5801a56f
Faulting module name: UIRibbon.dll, version: 10.0.14393.0, time stamp: 0x578998a5
Exception code: 0xc0000005
Fault offset: 0x00000000000ec3fc
Faulting process id: 0x1700
Faulting application start time: 0x01d232c2be963e78
Faulting application path: C:\WINDOWS\Explorer.EXE
Faulting module path: C:\WINDOWS\system32\UIRibbon.dll
Report Id: 01847351-dde1-4327-8ace-26cfc9cf9fed
Faulting package full name: 
Faulting package-relative application ID:



Faulting application name: Explorer.EXE, version: 10.0.14393.206, time stamp: 0x57dacb32
Faulting module name: UIRibbon.dll, version: 10.0.14393.0, time stamp: 0x578998a5
Exception code: 0xc0000005
Fault offset: 0x00000000000ec3fc
Faulting process id: 0x15fc
Faulting application start time: 0x01d231b7416b1dbe
Faulting application path: C:\WINDOWS\Explorer.EXE
Faulting module path: C:\WINDOWS\system32\UIRibbon.dll
Report Id: d1a69a6d-5d5f-45b0-96c8-e2d68e0075b6
Faulting package full name: 
Faulting package-relative application ID:

Has anyone encountered such issue?

http://www.tenforums.com/general-support/15245-file-explorer-keeps-crashing.html

I think this could help.

Vash Baldeus · October 30, 2016

42 minutes ago, g12601 said:

Reveal hidden contents

http://www.tenforums.com/general-support/15245-file-explorer-keeps-crashing.html

I think this could help.

Well the IDT drivers I don't use, so that tips out the window.

The View>Options>Change folder and search options>View>tick "Launch folder windows in a separate process" didn't help either, made it worse.

Trying the disable quick access panel of showing last used items and opening "This PC" instead when opening the file browser.

Hope this helps...

EDIT:

Didn't help, if I play around by switching between drives too much it causes a crash. As far as I read it might be due to the Explorer trying to access a certain HDD and it times out and thus forcing a crash. I need to verify which of the D/E/F drives causing the issue. Hopefully just one and not all, hope it's not the 3TB one..

Vash Baldeus · October 30, 2016