Iphone Problems

[DolphinOps]

Hey all, so I don't frequently post my own topics in the troubleshooting section here but I have a problem that's absolutely baffling me. So for a span of the past few months my mothers Iphone 5s has been randomly crashing with increasing frequency. when it crashes the lcd freezes and slowly fades out then the phone reboots. I have done a lot of research and cannot find any instances of people having this problem. The phone is about 2 years old, Running the latest realease of iOS 10, and the battery was recently replaced. Any help would be greatly appreciated.

[tlink]

this is a power related issue, either the battery is fucked or the power circuitry is fucked.

[Jasun]

As they always say, reset you device!  

[DolphinOps]

Just now, tlink said:

this is a power related issue, either the battery is fucked or the power circuitry is fucked.

Well I completely replaced the battery and it didn't fix the problem so if your theory is correct then its the power circuitry

[DolphinOps]

1 minute ago, Jasun said:

As they always say, reset you device!  

I'm doubtful that this is a software related issue as its less of a crash and more of a forced power cycle

[PigWithAMustache]

Where did you get the replacement battery?

[The_Denks]

This is why you dont buy iPhones

[DolphinOps]

2 minutes ago, PigWithAMustache said:

Where did you get the replacement battery?

https://www.amazon.com/gp/product/B011IZFDKM/ref=oh_aui_detailpage_o03_s00?ie=UTF8&psc=1 Thats the part I bought however the problem predates the new battery. I replaced the battery august of this year in an attempt to remedy the problem.

[DolphinOps]

13 minutes ago, UberGamerKing said:

This is why you dont buy iPhones

Ha as if android didn't have obscure problems and infuriating glitches

[The_Denks]

2 minutes ago, DolphinOps said:

Ha as if android didn't have obscure problems and infuriating glitches

I never said i used Android

I wrote a custom Linux based OS for an AP Computer Science program (in a group with 17 other people), that i decided to load onto my phone

[DolphinOps]

8 minutes ago, UberGamerKing said:

I never said i used Android

I wrote a custom Linux based OS for an AP Computer Science program (in a group with 17 other people), that i decided to load onto my phone

Elitist much?

 

[Jasun]

30 minutes ago, DolphinOps said:

I'm doubtful that this is a software related issue as its less of a crash and more of a forced power cycle

Will never hurt to try. You can always back up all of your data onto iCloud and reset it then load all the data back onto the phone without doing much. It's a very simple process, might take some time though.

[DolphinOps]

Just now, Jasun said:

Will never hurt to try. You can always back up all of your data onto iCloud and reset it then load all the data back onto the phone without doing much. It's a very simple process, might take some time though.

Not to sound like an asshole but I'm not an idiot and I've done it before

[Jasun]

Just now, DolphinOps said:

Not to sound like an asshole but I'm not an idiot and I've done it before

Okay. You could've told me that you have already tried it. 

[DolphinOps]

1 minute ago, Jasun said:

Okay. You could've told me that you have already tried it. 

No I have not tried it yet on this phone, I meant that I'm no stranger to troubleshooting iphones so I know how to backup and reset a phone.

[tlink]

42 minutes ago, DolphinOps said:

I'm doubtful that this is a software related issue as its less of a crash and more of a forced power cycle

only thing left to try is replacing the battery again or a full system reset. you can go to an expensive repair shop but honestly thats just not worth the money.

[DolphinOps]

6 minutes ago, tlink said:

only thing left to try is replacing the battery again or a full system reset. you can go to an expensive repair shop but honestly thats just not worth the money.

Well I think I'm gonna go ahead and try resetting it and if that doesn't work then probably just go ahead and replace the phone