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Mouse Troubles

Go to solution Solved by SlyTroopah,

"Production Error" Try returning that one and get a new one. Could either be the device itself, or how they all perform. An issue like that I doubt Logitech would launch a product with that big of a defect.

Hello!

     A few months ago, I purchased my first gaming mouse. (I am not a gamer, but honestly liked the look, and the LEDs.) I picked up the Logitech G302, and have been using it since, and loving it, even for my usual productivity tasks. Because of this, I opted to buy a Logitech G602 to use on the go with my laptop, as the lack of wires sounded more promising for portability. I have been using it for a few days now, on my desktop system as well as my laptop, and have been disappointed to find that it is not as responsive; more specifically, my left mouse click only gets picked up about 50% of the time. (Tracking is otherwise fine.) I have tried every combination of location of the receiver and mouse, but this issue still persists. Is this just one of the downsides to owning a non-wired mouse, or is it a production error? Also, if the issue is my particular mouse, should I contact Logitech, or Staples, who I bought the mouse from?

Thanks!

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5 minutes ago, ChristmasCat said:

Hello!

     A few months ago, I purchased my first gaming mouse. (I am not a gamer, but honestly liked the look, and the LEDs.) I picked up the Logitech G302, and have been using it since, and loving it, even for my usual productivity tasks. Because of this, I opted to buy a Logitech G602 to use on the go with my laptop, as the lack of wires sounded more promising for portability. I have been using it for a few days now, on my desktop system as well as my laptop, and have been disappointed to find that it is not as responsive; more specifically, my left mouse click only gets picked up about 50% of the time. (Tracking is otherwise fine.) I have tried every combination of location of the receiver and mouse, but this issue still persists. Is this just one of the downsides to owning a non-wired mouse, or is it a production error? Also, if the issue is my particular mouse, should I contact Logitech, or Staples, who I bought the mouse from?

Thanks!

Sounds like a production error, i haven't used wireless mice for a while but i've never had that problem

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