Wifi trouble

[Phrag-M]

okay guys so i bought a msi ge70ond laptop for my son for highschool and i cant get it to connect to my home wifi i know its not the wifi card because i can hotspot it to my phone and it will use other open wifi i also know that my modem is also fine because my paytv and xbox one are both connected wirelessely to it and the and the killer e2200 ethernet works fine . So im thinking it must be a configuration thing, i had a bit of a play around in the config of the modem and the wifi card but still cant get it to work by the way the wifi card is a intel centrino wireless-n 135 and the modem is a technicolor tg799vac. I would appreciate any help u guys can offer TIA

[BlueChinchillaEatingDorito]

23 minutes ago, Phrag-M said:

okay guys so i bought a msi ge70ond laptop for my son for highschool and i cant get it to connect to my home wifi i know its not the wifi card because i can hotspot it to my phone and it will use other open wifi i also know that my modem is also fine because my paytv and xbox one are both connected wirelessely to it and the and the killer e2200 ethernet works fine . So im thinking it must be a configuration thing, i had a bit of a play around in the config of the modem and the wifi card but still cant get it to work by the way the wifi card is a intel centrino wireless-n 135 and the modem is a technicolor tg799vac. I would appreciate any help u guys can offer TIA

When you say you can't get it to connect to the home WiFi, do you mean not being able to successfully connect to the WLAN or just not being able to connect to the internet via WiFi?

[Phrag-M]

i cant connect to my home modem but i can connect to other sources and connect to my home modem by ethernet just not with wifi

[Phrag-M]

and it will only sometimes find my home wifi networkeven though its always on

 

[Phrag-M]

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