Random Blue Screen HELP!!!!

[Mouse-Potato]

I've been getting weird random blue screens while in game or doing other internet bandwidth heavy stuff. My PC's wifi disconnects randomly and sometimes is when the blue screen pops up.

 

Here are pics of the error messages i'm getting.

 

Does anyone know what I should do?

 

Thanks!!

[redbaron28]

You need to open that file and post the codes that bluescreenviewer displays.

[Mouse-Potato]

5 minutes ago, redbaron28 said:

You need to open that file and post the codes that bluescreenviewer displays.

https://www.dropbox.com/s/f7xhouh4tah62fi/WER-6879-0.sysdata.xml?dl=0

 

https://www.dropbox.com/s/to8l74ypv7txoeu/082216-4867-01.dmp?dl=0

 

Does this help? I have no idea what to look for..

[redbaron28]

Sorry. You need to get bluescreenveiwer and select that minidump file and then itll open a screen and post a picture of the screen.

[Mouse-Potato]

2 minutes ago, redbaron28 said:

Sorry. You need to get bluescreenveiwer and select that minidump file and then itll open a screen and post a picture of the screen.

Done!

 

 

[redbaron28]

Did some digging. Looks like a driver problem or memory leak. Make sure your drivers are up to date and for windows 7. Most likely the problem is your drivers.

[Mouse-Potato]

24 minutes ago, redbaron28 said:

snip

2 minutes ago, redbaron28 said:

Did some digging. Looks like a driver problem or memory leak. Make sure your drivers are up to date and for windows 7. Most likely the problem is your drivers.

Something about a realtek USB driver?

 

So I should update Realtek driver?

 

I use intel driver update utility, should I use something else? Device manager says all my drivers are installed.

 

I do however use a USB wifi dongle for internet on my PC

[redbaron28]

Who ever makes that wifi dongle. You need to look it up and see if you can find a driver for it.

[Mouse-Potato]

1 minute ago, redbaron28 said:

Who ever makes that wifi dongle. You need to look it up and see if you can find a driver for it.

Awesome!!

Thanks for the help Baron!

I'll give an update after I do updates and some testing.

CHEERS!!

[Mouse-Potato]

@redbaron28 

I did everything like you said, but for some reason it seems to be my USB ports or something, it's like they sometimes detect other times they don't.. I just reinstalled Windows and I'm putting fresh drivers on everything. Hopefully it'ds not my motherboard, it was working fine and all the sudden just started acting up. I'd hate to have to buy a new one..

[redbaron28]

10 hours ago, Mouse-Potato said:

@redbaron28 

I did everything like you said, but for some reason it seems to be my USB ports or something, it's like they sometimes detect other times they don't.. I just reinstalled Windows and I'm putting fresh drivers on everything. Hopefully it'ds not my motherboard, it was working fine and all the sudden just started acting up. I'd hate to have to buy a new one..

Try that but if that doesnt work make sure the wifi works on another computer and it checks out it maybe your motherboard.

[Mouse-Potato]

On 23/08/2016 at 11:14 PM, redbaron28 said:

Try that but if that doesnt work make sure the wifi works on another computer and it checks out it maybe your motherboard.

Aww really? It's brand new, it's a Z97-AR that I had never opened.. I hope it's not the mobo. I did some research and the wifi dongle i'm using had caused other users with the same disconnecting problem. they said it was a issue between windows ethernet drivers and the dongle (it's a Belkin N300 mini). When I was able to use the ethernet port at my last place it didn't give me any problems, i don't think the two are related.

 

This is what i'm getting:

 

 

[Mouse-Potato]

On 23/08/2016 at 11:14 PM, redbaron28 said:

Try that but if that doesnt work make sure the wifi works on another computer and it checks out it maybe your motherboard.

Aww really? It's brand new, it's a Z97-AR that I had never opened.. I hope it's not the mobo. I did some research and the wifi dongle i'm using had caused other users with the same disconnecting problem. they said it was a issue between windows ethernet drivers and the dongle (it's a Belkin N300 mini). When I was able to use the ethernet port at my last place it didn't give me any problems, i don't think the two are related.

 

This is what i'm getting:

 

 

[Mouse-Potato]

On 23/08/2016 at 11:14 PM, redbaron28 said:

Try that but if that doesnt work make sure the wifi works on another computer and it checks out it maybe your motherboard.

Aww really? It's brand new, it's a Z97-AR that I had never opened.. I hope it's not the mobo. I did some research and the wifi dongle i'm using had caused other users with the same disconnecting problem. they said it was a issue between windows ethernet drivers and the dongle (it's a Belkin N300 mini). When I was able to use the ethernet port at my last place it didn't give me any problems, i don't think the two are related.

 

This is what i'm getting: