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Dead Pixels

Saladface
By Saladface
in Displays
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Posted

Hi guys,

 

I recently bought the DELL XPS 15 9550 with 1080p Infinity Edge display for £1400.00 here in the UK.

 

Upon opening everything was great until I started up chrome and noticed a few dead pixels at the top left of the screen.

 

I called DELL and they have offered me a replacement screen or I could return the laptop completely.

 

Wondering if anyone has had the experience of a DELL engineer visit here, or if I should just return the item as it's still in the 14 day return period?

 

Thanks for reading.

 

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Posted

Bring it to Dell, I don't live in the UK, but I have friends whom do, and they have had no problems

CPU: Intel Core i7-7700 GPU: NVIDIA GTX 1070 Cooling: N/A  Motherboard: N/A  Ram: 32GB

 

HDD: 4TB RAID 1 Array (two 4TB)  PSU: N/A Case: N/A OS: Windows 10 Mouse: Something Something Logitech

 

 

Keyboard: Razer Blackwidow 2016 Headphones: Audio Technica ATH-M40X Speakers: ??? Monitor: 2 x HP 22cwa  Phone: OnePlus 3T (T-Mobile Network)

 

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