Cablemod - Incredible customer support

[Djxinator]

Afternoon folks,

 

I've recently had an excellent experience with Cablemod customer support and I thought I'd share it with you. 

 

A few weeks ago my PSUs 24pin ATX Cable pretty much melted. I had installed Cablemod cables just a few days before and I found that the cable and the port were melted together. Eventually I decided to reach out to Cablemod themselves instead of contacting my retailer or Corsair. They have reimbursed me for my broken PSU (full asking price, considering it was purchased over a year ago) and are sending me new cables for the replacement PSU I bought.

 

The process was easy, a few emails back and forth with a wonderful person named Thomas.

 

I'm from the UK and to be honest, the service provided at Cablemod puts anything I have experienced before to shame. I can pretty much guarantee any future builds I do will be powered by Cablemod.

[Skiiwee29]

Please change your font color, we can not see it in night theme mode. 

[Djxinator]

1 minute ago, legacy99 said:

Please change your font color, we can not see it in night theme mode. 

Any better? copied this from a Reddit thread I just posted.

[Skiiwee29]

Just now, Djxinator said:

Any better? copied this from a Reddit thread I just posted.

Much on this, but your main post is still all black. You will likely need to edit it. 

[Skiiwee29]

 

Thats how it looks to me. 

[ClownFace1511]

I talked to a guy named Thomas aswell. After a few emails he sorted me out with custom length cables for my desk build. Such a nice guy. I'm surprised they replaced your psu. They have come a long way since last year that's for sure.

[Ichi]

Just highlight it.

[Djxinator]

6 minutes ago, ClownFace1511 said:

I talked to a guy named Thomas aswell. After a few emails he sorted me out with custom length cables for my desk build. Such a nice guy. I'm surprised they replaced your psu. They have come a long way since last year that's for sure.

 

The problem I had was that my 10 year Corsair warranty was voided by using Cablemod Cables (anything other than official Corsair)