HDD doesn't show up

[Fata1000]

Hi there, 
I bought a new WD Blue 2tb 5400 rpm and it isn't showing up in Windows 8.1, not in My PC neither in disk management. But it appears in CrystaldiskMark Info and in the BIOS
What do you think?

[Sir Asvald]

14 minutes ago, Fata1000 said:

Hi there, 
I bought a new WD Blue 2tb 5400 rpm and it isn't showing up in Windows 8.1, not in My PC neither in disk management. But it appears in CrystaldiskMark Info and in the BIOS
What do you think?

Did you create the disk when you opened disk management? Because if you did it'll ask you create a new volume.

[Fata1000]

1 hour ago, Abdul201588 said:

Did you create the disk when you opened disk management? Because if you did it'll ask you create a new volume.

what do you mean by creating the disk?. When i click on populate in device manager, a popup appears saying "volume information on this disk cannot be found"

[Captain_WD]

15 hours ago, Fata1000 said:

~snip~

Hey there Fata1000

 

What BIOS settings are you using? Is the drive visible in Device Manager? 

Could you post a screenshot of your Disk Management? 

You could try other SATA cables and ports and see if the result is different. Do you have all your drivers and OS updated? 

 

Captain_WD.

[Fata1000]

On 6/7/2016 at 4:06 AM, Captain_WD said:

Hey there Fata1000

 

What BIOS settings are you using? Is the drive visible in Device Manager? 

Could you post a screenshot of your Disk Management? 

You could try other SATA cables and ports and see if the result is different. Do you have all your drivers and OS updated? 

 

Captain_WD.

I resolved it with a Sata to usb adapter, once I conected through usb it appeared in disk management and I could format it, then when I plugged it again in sata ports it showed up. Thanks for the replies.

[Fata1000]

On 6/7/2016 at 4:06 AM, Captain_WD said:

Hey there Fata1000

 

What BIOS settings are you using? Is the drive visible in Device Manager? 

Could you post a screenshot of your Disk Management? 

You could try other SATA cables and ports and see if the result is different. Do you have all your drivers and OS updated? 

 

Captain_WD.

It was visible in device manager but i couldn't make it appear in disk management

[Captain_WD]

16 hours ago, Fata1000 said:

~snip~

I'm happy to see you've resolved it! 

The drive may have had a problem with the partition table which got fixed during the reformat. 

 

Feel free to post back if you have other problems or questions

 

Captain_WD.