Random BSOD's

[Adobez]

Hey,

 

My PC just BSOD's pretty randomly. I have 2x8GB sticks of ram and 1x4GB however I ran a windows memory test and there are no issues, also ran a windows diskcheck on my SSD and HDD.

 

Any help appreciated,

Cheers

 

 

BSOD Reports - Adobez.zip

[bobman279]

how old is your graphics card? I used to run a really old amd graphics card that ran legacy drivers and that was what caused me to get blue screens but it all went away when I bought a new card. ALSO usually when you get blue screen (if your not on stupid windows 8 that just says it crashed but doesn't tell you what the problem was) in the case of windows 7 it tells you what the problem is try and write it down the next time you get a blue screen and you can post it on here or just look it up.

[Adobez]

Hey @bobman279,

 

My GPU is pretty old radeon: HD6570 - will prob get a 1060 or 1070 in a few months (in the meantime do you think it would help to update the gpu driver?)

 

I am running win 7 pro, and the error on the bluescreen is a series of numbers and letters going across the page and into the next line. same as when windows boots up again and displays the error in a window.

 

Cheers

[bobman279]

2 minutes ago, Adobez said:

Hey @bobman279,

 

My GPU is pretty old radeon: HD6570 - will prob get a 1060 or 1070 in a few months (in the meantime do you think it would help to update the gpu driver?)

 

I am running win 7 pro, and the error on the bluescreen is a series of numbers and letters going across the page and into the next line. same as when windows boots up again and displays the error in a window.

 

Cheers

how up to date are your drivers? Windows 7 does not update any hardware based drivers. Windows 10 tries to but has broken many things for me and I have even needed to reinstall windows 10 to fix the problem e.g. Windows 10 installing wrong drivers

[bobman279]

I personally (on my old dead computer) used AMD Gaming Evolved app which told me if my drivers were up to date.

[Adobez]

1 minute ago, bobman279 said:

how up to date are your drivers? Windows 7 does not update any hardware based drivers. Windows 10 tries to but has broken many things for me and I have even needed to reinstall windows 10 to fix the problem e.g. Windows 10 installing wrong drivers

I had the newest crimson one and then premiere would no longer support my gpu due to the driver update - so I went back to an old one, and it was no longer supported so I stuck with it anyway.

 

driver 15.300.1025.0

[NinjaJc01]

8 minutes ago, Adobez said:

Hey @bobman279,

 

My GPU is pretty old radeon: HD6570 - will prob get a 1060 or 1070 in a few months (in the meantime do you think it would help to update the gpu driver?)

 

I am running win 7 pro, and the error on the bluescreen is a series of numbers and letters going across the page and into the next line. same as when windows boots up again and displays the error in a window.

 

Cheers

Can you post the text in on of the BSODs? There's one line in particular that says why it crashed.

[Adobez]

12 minutes ago, NinjaJc01 said:

Can you post the text in on of the BSODs? There's one line in particular that says why it crashed.

Is there anyway to find past logs?

[NinjaJc01]

3 minutes ago, Adobez said:

Is there anyway to find past logs?

When it does it again, see if you can write down.

You want the error it gives, EG:

[Adobez]

From memory it is something along the lines of "Pointer at problem" @NinjaJc01

[NinjaJc01]

2 minutes ago, Adobez said:

From memory it is something along the lines of "Pointer at problem" @NinjaJc01

This?

https://msdn.microsoft.com/en-us/library/windows/hardware/ff557386(v=vs.85).aspx

[Adobez]

Yep @NinjaJc01

[NinjaJc01]

2 minutes ago, Adobez said:

Yep @NinjaJc01

Ok then. I'll do a little research.

[NinjaJc01]

• Check the System Log in Event Viewer for additional error messages that might help identify the device or driver that is causing this bug check.

• If a driver is identified in the bug check message, disable the driver or check with the manufacturer for driver updates.

• Confirm that any new hardware that is installed is compatible with the installed version of Windows. For example, you can get information about required hardware at Windows 10 Specifications.

• For additional general troubleshooting information, see Blue Screen Data.

[bobman279]

3 minutes ago, NinjaJc01 said:

 

@NinjaJc01 thank you so much for this (even though its not my post)

[NinjaJc01]

2 minutes ago, bobman279 said:

@NinjaJc01 thank you so much for this (even though its not my post)

I'm happy to help, when I have the time.

[Adobez]

@NinjaJc01 the most common errors that show up in system log are:

 

• The driver detected a controller error on \Device\Ide\IdePort2
•  
• The VBoxAsw Support Driver service failed to start due to the following error: 
• The system cannot find the path specified.
•  
• The computer has rebooted from a bugcheck.  The bugcheck was: 0x00000018 (0xfffffa800fdda270, 0xfffffa8014d77060, 0x0000000000000001, 0x0000000000000001). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 070116-10888-01.

Do you know what drivers are causing this? I'll try update my gpu driver in the mean time...

[NinjaJc01]

6 hours ago, Adobez said:

@NinjaJc01 the most common errors that show up in system log are:

 

• The driver detected a controller error on \Device\Ide\IdePort2
•  
• The VBoxAsw Support Driver service failed to start due to the following error: 
• The system cannot find the path specified.
•  
• The computer has rebooted from a bugcheck.  The bugcheck was: 0x00000018 (0xfffffa800fdda270, 0xfffffa8014d77060, 0x0000000000000001, 0x0000000000000001). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 070116-10888-01.

Do you know what drivers are causing this? I'll try update my gpu driver in the mean time...

IDE would suggest it's motherboard drivers. VBoxAsw is VirtualBox, a virtualisation software. Potentially the VirtualBox storage drivers are gone, maybe something else.

[NinjaJc01]

6 hours ago, Adobez said:

@NinjaJc01 the most common errors that show up in system log are:

 

• The driver detected a controller error on \Device\Ide\IdePort2
•  
• The VBoxAsw Support Driver service failed to start due to the following error: 
• The system cannot find the path specified.
•  
• The computer has rebooted from a bugcheck.  The bugcheck was: 0x00000018 (0xfffffa800fdda270, 0xfffffa8014d77060, 0x0000000000000001, 0x0000000000000001). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 070116-10888-01.

Do you know what drivers are causing this? I'll try update my gpu driver in the mean time...

Do you use Avast antivirus?, if so https://forum.avast.com/index.php?topic=163721.0